Social Media 101 by Robin J Phillips

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Social Media can be a powerful tool for reporters. In Social Media 101, Robin J Phillips explains how doing nothing is not an option. She offers tips to reporters on ways to set up their Twitter and Facebook accounts and how to start using them.

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Social Media 101

Robin J. PhillipsReynolds Center for Business Journalism

Twitter:@BizJournalism

facebook.com/BizJournalism

Five generations

Doing nothing is not an option

Doing nothing is not an option

• Facebook: • More than 400M active users• ½ of Facebook users login daily• Average user has 130 friends• 5 billion pieces of content/weekly• 100 million access FB via phone

Doing nothing is not an option

• Facebook: • More than 400M active users• ½ of Facebook users login daily• Average user has 130 friends• 5 billion pieces of content/weekly• 100 million access FB via phone

• Twitter: • 105 million registered users• 300,000 new accounts/day• Google, Bing, Yahoo: search Twitter

Twitter growth over 3 years

Tweets per day

• 2007 - 5,000 • 2008 - 300,000• 2009 - 2.5 million • In ’09 Tweets grew

1,400% to 35 million per day.

• Today - 50 million tweets per day

• 600 tweets per second

It’s where people are

Beats <=> Social Media

“Social networks have been key to journalists forever – what journalist does not have a network of sources?

What Facebook and other online social networks do is make it very easy to expand that network.”

Howard Rheingold, author of The Virtual Community

Journalists on social media

WHY use it?

• Find leads• Find new sources• Crowdsource• Notice trends• Broadcast breaking news • Promote your stories• Grow audience for a blog• Share drafts (really)

Journalists on social media

WHY use it?

• Find leads• Find new sources• Crowdsource• Notice trends• Broadcast breaking news • Promote your stories• Grow audience for a blog• Share drafts (really)

HOW?

• Be as human as possible• Establish relationships

before you ‘need’ them• Use different tools for

different audiences• Engage, promote others• Integrate blog, social

media, Web site• Experiment, experiment,

experiment

Signing up, setting up • Sign up• Real photo• Bio• Background• Start

following• Tweet!

Just started, but popular

Not enough

info in bio

Great bio

real name

real photo

where she lives

hometown

education

where she works

Other journos’

bios

FB bio

Begin Tweeting• Create a persona• Let followers know what

to expect• Share your work• Engage in a conversation• Inject personality• Use first person• Set a tone• Have fun

No, it’s not that bad

First Tweets

Announce yourself

Announce yourself

• Twitter lists:• Twellow• WeFollow• LoadedWeb• JustTweetIt• TweetFind• MrTweet

Announce yourself

• Twitter lists:• Twellow• WeFollow• LoadedWeb• JustTweetIt• TweetFind• MrTweet

• Twitter lists for Journalists:• MuckRack• MediaonTwitter• JournalistTweets

Start following people

• People on your beat

• Other journalists

• Friends

• Family

• Readers, viewers

Click

Anatomy of a Twitter page

ad

@replies (public)DMs (private)

Favorites

My saved searches

Lists

@replies

Reply to Greg Mitch

This is what he sees

… he can react or not

Check your @replies regularly

That’s where the conversation is

Click this link

Check your DMs regularly

These are private conversations with followers. Can only DM someone who is following.

Click this link

Lists can help find people to follow

Blending personal and professional

Direct plea to Facebook friends

Finding people on Social

Media sites

Finding people on Social

Media sites

Ask your Twitter followers

www.search.twitter.com

mashable.com

Social Media: It’s all about people

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