Presentation for it in housing 2014 (2)

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Becoming a social business:

Engagement through social media and communities

IT in Housing 2014 #NHFIT14

Steve Finegan, Northwards Housing @stevef2412

why are you here?

My CEO has gone all social and expects me to be equally enthusiastic

I'm concerned we might get left behind ‘cause I don't get all this social stuff

I'm here to learn and take away something new. I want to feel inspired and motivated to do something

I had to pick one of the breakout sessions and this one seemed to be the least boring

It’s the end of the world as we know it…

• Consumerisation• Transparency• Performance• Engagement• Efficiency• Speed• People

Risk

Social media policy

Reputation

Culture

Tips – becoming social

• Build your personal learning network • Be Curious• Give and level the playing field• Be human • Become a social reader• Death to email

It’s about People!

thank you for listening

@stevef2412

steve.finegan@northwardshousing.co.uk