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Becoming a social business:
Engagement through social media and communities
IT in Housing 2014 #NHFIT14
Steve Finegan, Northwards Housing @stevef2412
why are you here?
My CEO has gone all social and expects me to be equally enthusiastic
I'm concerned we might get left behind ‘cause I don't get all this social stuff
I'm here to learn and take away something new. I want to feel inspired and motivated to do something
I had to pick one of the breakout sessions and this one seemed to be the least boring
It’s the end of the world as we know it…
• Consumerisation• Transparency• Performance• Engagement• Efficiency• Speed• People
Risk
Social media policy
Reputation
Culture
Tips – becoming social
• Build your personal learning network • Be Curious• Give and level the playing field• Be human • Become a social reader• Death to email
It’s about People!
