BackupAgent and LabTech webinar - how to leverage cloud backup to increase profits

How to Leverage Cloud Backup to Increase Profits

Justin Ryhal | Solutions Strategist, LabTech Software

Robbert van Geldrop | CTO & Founder, BackupAgent

Agenda

• Introducing BackupAgent• How MSPs benefit from cloud backup• What makes BackupAgent a unique,

profitable solution• BackupAgent / LabTech integration • Q&A

IntroductionEmpowering MSPs to resell

premium cloud backup to SMBs

BackupAgent Facts

Founded in

2005

50,000+ SMB Users

50+ Countries

Cloud Service Distributors

Hosting Providers & Telcos

MSPs & VARs

The Proposition

76

SoftwareOnly

BackupAgentCloud

Management console

Complete Platform

Management console• Manage users • Manage user groups• Web access for users

Backup client• Schedule backups• Restore data

Typical BackupAgent Users

Small Business (<10) Small to Medium Business (< 50) Medium Business (<250)

Workstation backup

Files

MS Outlook

System State

Server backup

NAS server

MS SQL Server

MS Exchange Server

Focus on MSPs

Source: IDC APEJ Cloud End User Survey, April 2013

Security &Compliance

are the top concerns

50+%need external

consulting services <5%

think they can deliver cloud

without assistance

The Cloud Trend and Pain

MSPs Take Care of Backups

One Good Cloud Backup Service for SMBs

Empowering Through Simplicity

• Prevent data loss of any kind, which is most important in case of an incident which requires restore or disaster recovery

• Lightning fast backups, which allow for backups straight to the cloud even for terabytes of data per customer

• Easy, centralized deployment, configuration and monitoring

• Empower the customer or user to restore data (via the browser)

Selling Cloud Backup

Default product packaging• All business class email accounts – desktop backup• All cloud servers – server backup

Server and desktop backup are the low hanging fruit• For disaster recovery, planning best is the first step• Upsell other services with cloud backup

Prepackaged• Security package: backup, anti-spam and antivirus• Email package: email and backup

You offer peace of mind• No worries about data loss• Back in business in no-time

Selling Cloud Backup

End-to-End Integration

Provisioning integration is a key success factor

Profit Trough Margin and Scale

SMB CustomersPay 3-5x what service

providers pay for BackupAgent

Affordable Pricing Structure

Free certification training

Direct Profitwithout any risk

Service ProviderBackupAgent Cloud Backup

pay-as-you-grow model

Cost

Revenue

The Product

Workflow Integrated Backup

BackupAgent has a lot to offer!

FlexibleBackup

User-Friendly Backup

Rock Solid Backup

Software only or hosted by BackupAgent

Multi-tenant Private label Unlimited scalability

Client plug-ins Control panel RMM/PSA Tools Open API

Incredibly fast Language support Multi-platform Web access

Reliable Controllable Secure Powerful support

Multi-Platform

22

Client Plug-Ins

Incredibly Fast

Among the fastest solutions in the market• Uses all available bandwidth all the time

Even for very small files

• Filters out useless data• Sync 10 GB of data straight to the cloud

• We focus on server backup– File servers, database servers

Test set – 1 mbits capacity BackupAgent MozyPro Carbonite

Docs: ~27,000 filesFirst backup of 3.3 GB 1h37m 8h50m 6h15m

Docs: ~27,000 filesIncremental backup, 3 files 1m17s 5m20s 3m0s

Secure• 256-bits AES client-side encryption (private

key)• SSL-connection

Efficient• Strong compression• Block level incremental backups

Automatic status report• Always updated with latest status of backup

More Key Features

Unlimited Tiers Possible!

LabTech Integration

Integration Features

BackupAgent Integration Package for LabTech 2013.1:

• Remote deployment and activation of BackupAgent clients

• Heads Up display of all backups• Remote monitoring of:

Status of client software on device Failed backupsMissed backups

Remote Deployment

You can set account subscription info on three levels:

– Client > Location > Agent

Remote Deployment

Once set, run the deployment script and it will load the appropriate credentials:

Heads Up Display

The Heads Up display shows the status of all backups:

Monitoring

The BA – Backup Error monitor will display all backups with errors:

Monitoring

The BA – Backup Missing monitor will display missed backups:

Monitoring

Each computer has a monitor to check if the service runs:

• You can add an Autofix action to restart the OnlineBackupService.exe

Summary

The majority of MSPs are managing SMB accounts Profitability comes when MSPs can offer a user-

friendly, fast and scalable solution which covers all their data

BackupAgent targets any SMB up to 250 employees

BackupAgent offers great margins to the channel and integrates with LabTech

Register for a trial of BackupAgent: https://labtech.backupagent.com/try

Contact LabTech Software

Learn more about BackupAgent and view today’s webinar at www.labtechsoftware.com/BackupAgent.php

877.522.8323

accountmanager@labtechsoftware.com

www.labtechsoftware.com/accountmanager