#5 Library 2.0: Melbourne Workshop

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part 5 of two day workshop

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Social Media & Library Marketing

Helene BlowersDigital Strategy DirectorDigital Strategy DirectorColumbus Metropolitan LibraryColumbus Metropolitan Library

www.LibraryBytes.comhttp://www.flickr.com/photos/tehtopo/123001806/

(part 5)

23 Things & beyond

2.0 Innovation: Passions to Practices

http://www.flickr.com/photos/y-a-n/29789408/

YPRL Tour

Exploring the Shift

2.0 road show – it’s about

Moving from 1.0 to 2.0

Social media & Library marketing

The Library Brand …

The Library Brand …

CC Cindi Trainor http://www.flickr.com/photos/trucolorsfly/352573802/

The Library Brand …

CC http://www.flickr.com/photos/beija-flor/237319319

Old Paradigm:

Control

the

LOOK & FEELof the

Brand

From mass marketing to niche marketing

1957 – 45% audience 2007 - 4% of audience

Consumer to Multisumer

New Paradigm:

Influence

the

CHARACTER& PORTABILITYof the

Brand

www.showusthecow.com

http://mail.google.com/mail/help/gmail_video.html

CC http://www.flickr.com/photos/jakecaptive/71298126/

“Markets are Conversations”

VIRTUAL

USERS

- Patricia Martin

55% of online teens use social networks

48% of teens visit social networking websites daily

91% of all social networking teens say they use the sites to stay in touch with friends they see frequently, while 82% use the sites to stay in touch with friends they rarely see in person. 72% of all social networking teens use the sites to make plans with friends;

49% use the sites to make new friends.

Pew Internet & American Life Project: Social Networking Websites and Teens: An Overview - Jan 2007

CC http://www.flickr.com/photos/22749172@N03/2336097581/

http://www.flickr.com/photos/toddography/12034661/

Brands are built on what PEOPLE are saying about you, NOT what you’re saying about yourself. - Guy Kawasaki

CC http://www.flickr.com/photos/stephenr/1683318514/

http://www.acpl.lib.in.us/

http://www.flickr.com/photos/acplinfo/tags/dayinallencounty2007/

http://www.hclib.org/pub/bookspace/hpphotos.cfm

http://www.flickr.com/photos/hennepincountylibrary/888211903/

http://teens.columbuslibrary.org

Gail Borden Public Library http://www.elgin.lib.il.us/storypalooza.html

New Jersey Libraries- 3 Reasons

http://www.plcmc.org/fotofun/

Jessica, University City Library member since 2001

http://teens.denverlibrary.org/media/youtube.html

http://teens.denverlibrary.org/media/youtube.html

http://www.calcasieu.lib.la.us/Teentechfavs.htm

Un-marketing Exercise:

Un-marketing Exercise:

It is important to remember that "viral" is not about the brand ... it is actually about the users -- about me and you. If I forward a "viral" piece I will do so, because it says something to you about ME. It provides me with SOCIAL CURRENCY." - Gavin Heaton

http://www.flickr.com/photos/uhmyang/24574890/

8 Steps to Marketing 2.0

Learn about social media

1

8 Steps to Marketing 2.0

Participate & join the conversation

2

http://www.flickr.com/photos/annabelb/25488751/

8 Steps to Marketing 2.0

Develop a 2.0 marketing plan

3

http://www.flickr.com/photos/laughingsquid/463805061/

8 Steps to Marketing 2.0

Create social celebrations

4

http://www.flickr.com/photos/seraphimc/1340792910/

8 Steps to Marketing 2.0

Help your library brand & content travel

5

http://www.flickr.com/photos/araleya/2048088388/

8 Steps to Marketing 2.0

Play with multimedia

6

http://www.flickr.com/photos/komshiki/331788762/

8 Steps to Marketing 2.0

Learn as you go & track success

7

http://www.flickr.com/photos/44049217@N00/1491746420/

8 Steps to Marketing 2.0

8

http://www.flickr.com/photos/skycaptaintwo/583749159/

The best way to get customers to market

your brand is to allow them to promote you

(the library) by

marketing marketing themselvesthemselves

CC http://www.flickr.com/photos/trishabrunner/2246254598/

Always remember …

http://www.flickr.com/photos/room_onfire/403830495/

23 Things & beyond

2.0 Innovation: Passions to Practices

http://www.flickr.com/photos/y-a-n/29789408/

YPRL Tour

Exploring the Shift

2.0 road show – it’s about

Moving from 1.0 to 2.0

New media & Library marketing