Are You Listening? Building Relationships Thru Social Media Intelligence

Are You Listening?Building Relationships

Thru Social Media Intelligence

Everyone’s Saying Something

Turn the Megaphone Around

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Use Your EarsBut Don’t Forget to

Open Your Mouth

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RespondRetweet

ReplyReach out

Watch Your Brand Vigilantly

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Your Social Media Listening Dashboard

Measure It!Google AnalyticsFacebook InsightsFlickr Pro AccountYouTube InsightSearch.twitter.comBackTweets.comTwitterholic.comTwinfluence.comTwitalyzer.comTwittercounter.com

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Email: Chad.Norman@Blackbaud.comTwitter: www.twitter.com/ChadNorman

Blackbaud.com/ChadNorman

GoGreenCharleston.org

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