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From SXSW 2007: Making software predictable and consistent makes it much easier to use. This session will explain UI consistency and point out examples of failures and their consequences. We’ll discuss when it’s appropriate to break consistency, and how to build tools and process to ensure applications are consistent with human interface guidelines and real-world practices.
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getting to consistencydon’t make your users think
lead user experience designer
jennifer fraser
technical lead, VMware workstation
alex graveley
senior user experience manager
steve johnson
what is consistency?
examples
USPS
voting machines
label
senator
label
label?
governor
label?
governor
congress
costs of inconsistency
why?
goals
benefits
achieving consistency
crossing platforms
grandmothers on eBay
§ 508
HCI v. CFO
the f word
timeline of consistency
breaking consistency
car v. bulldozer
toolkits
make the right thing the easy
thing
guidelines
do as i say,not as i do
i fought the law
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