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Presentation delivered at Microsoft Event on the sales track highlighting UC Analytics reporting and monitoring capabilities. Also the benefits for service providers and resellers where they can increase ARPU with including UC Analytics as an add-on and revenue through call billing functionality.
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Smartly Manage Your
Lync Solution
UC
AnalyticsAnalytics and Reporting for
MS Lync
Lync Monitoring Requirements
User Adoption
Costs / Billing
QoE / Capacity
Planning
Employee
Productivity
DASHBOARD• Configurable Layout
• Real Time Snapshot
• Dynamic Charts
• Single Click Reporting
REPORTS• Automated
• Standard Templates
• Report Builder
• Comprehensive Filtering
Lync Monitoring Requirements
User Adoption
Costs / Billing
QoE / Capacity
Planning
Employee
Productivity
Daily / Monthly /
Annual Reports
Call Type Summary
Chart
Voice VC and AC IM
Lync Monitoring Requirements
User Adoption
Costs / Billing
QoE / Capacity
Planning
Employee
Productivity
Enhanced QoE Report
Field Selection, SIP
Trunks and Gateways
MOS and Gateway
Summary Charts
MOS Alarms
Lync Monitoring Requirements
User Adoption
Costs / Billing
QoE / Capacity
Planning
Employee
Productivity
Performance Reports
Inbound Handling and Call
Statistics Chart
Ring Time Alarms IM Transcripts
Lync Monitoring Requirements
User Adoption
Costs / Billing
QoE / Capacity
Planning
Employee
Productivity
Costs by Service Provider
/ Reseller / End User
% Mark-up on Call Costs
Cost Alarms and Extension Monthly Budget
Lync Monitoring Requirements
Real Time Presence / Availability
Availability Chart Reports including login /
logout and duration per
status
Hosted Lync and UC Analytics
Increase ARPU
Revenue from Call Costs
Multi – Tenancy Support
Comprehensive Security Policies
Branded Portal / Reports
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