Nuevas oportunidades de negocio en turismo

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Nuevas oportunidades de negocio en turismo El cliente digital

Arturo Luna & Ignacio Ayerbe Services & OMC Sales Lead Oracle Customer Experience Febrero, 2015

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Agenda

Oracle CX

La nueva comunicación digital

1

2

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Copyright © 2015, Oracle and/or its affiliates. All rights reserved. |

Agenda

Oracle CX

La nueva comunicación digital

1

2

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“Las grandes campañas son el resultado de una gran colaboración entre departamentos, y la tecnología debe apoyar esa colaboración. Agrupando procesos individuales a una plataforma común, hemos ganado eficiencia y nos ha permitido conseguir mayores niveles de creatividad en la organización”.

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– Mary Beth Parks, SVP Global Marketing Hilton Worldwide

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33% 20%

40% 1000%

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Oracle CX

Copyright © 2015, Oracle and/or its affiliates. All rights reserved. |

Agenda

Oracle CX

La nueva comunicación digital

1

2

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