Session E: Scantron's Innovation Movement: "Think Differently"

Hyatt Regency, Minneapolis September 20, 2011

FEI Twin Cities- Forward 2011Return to Innovation and Growth

IntroductionThe Motivation for InnovationModelsReal Life ExamplesDiscussion

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John Lawler, President – Scantron and Global Scholar 23 years in B2B Information Services

▪ Education, Legal, Government, Corporate Markets

▪ US, Europe, Asia/ Pacific

▪ Organic and M & A Growth

▪ High Growth, Re-Structuring and Transformation Information, Technology and Intelligence → Decision Support D&B, Lexis Nexis, Triumph Learning, Scantron and Global

Scholar Scantron

Commercial: Data capture and analysis through forms, scanners, technical services, web, reporting and analytics.

Education: Data capture and decision support though scanners, forms, web tools, software platforms to enable teacher effectiveness and student achievement.

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Bigger Box →

Customer Choice →

Forces Outside In

Market > Expenses

Pressure for Value

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New

Existing

Existing New

Brand Credibility

Relationships

InsightsCu

sto

mer

s

Products

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“10 minutes before” “10 minutes after” “Today’s Business”

Approach Work Flow Analysis Pain Points Customer driven solution design

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• Decision Rules

• Analysis

(Portfolio Analysis,

organic)

•Decision Support

•Reporting

•Workflow (Risk Assessment

Manger, organic)

• Manual Credit Reports

Transformation from a provider of print credit reports to a data and technology driven provider of commercial

decision support. Market Opportunity 5x.

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• Print Directory

• Web Directory(Lawyers.com)

• Customer Relationship management (Acquired Interface Software)

• Client alerts

• Court docket data (Organic)

Transformation from a print directory company to a multi-media provider of marketing services.

Market Opportunity 5x.

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• Fleet Management (Organic with 3rd Party Tool)

• Document Management

• H/W “Break/ Fix”(Printers)

Transformation from a hardware technology service company to a leader in Managed Print and Managed Network Services.

Market Opportunity 10x.

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• Class Room Performance

• Instructional Record

• Demographics

• Data- Driven Instruction

• Teacher Effectiveness and Development

Scanners and forms for collection and scoring of assessment data

Transformation from a provider of data capture and scoring to an integrated platform providing data driven, personalized learning in support of increased teacher effectiveness and student achievement.

Market Opportunity 20x.

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Questions About the Models?

Questions About the Examples?

Your Own Experiences?

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