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There are many popular platforms, including SharePoint, that have announced the “introduction” of social features. But what is the difference between Social (unstructured) and structured collaboration? It’s hard to identify the features that these systems provide to build a social enterprise. We will explore how current business processes, organizational culture and the expressed business needs can guide you from utilizing one technology to many…and most importantly, having people like and use them!
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The Kaleidoscope of Social Features:
October 29, 2013
What Are They And How Do We Use Them
December 7, 2013
Thanks to our sponsors!
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Adam LevithanSenior ConsultantPortal Solutions
alevithan@portalsolutions.net@portalsolutions
@collabadam
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Kaleidoscope?
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How can I use “social” features to enhance the way my organization works?
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What is Social?
Collaboration
Structured
UnstructuredSocial
Inspired by: Christian Buckley
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Type of ContentTemporary
RecordAudience
Individual Team Enterprise
Comparing Features
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Instant Message
Alevithan: Do you use Instant Messenger to communicate?SarcasticColleauge: Yes, actually I’m using Instant Messenger Right now
That’s a really good point
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Instant Message
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Instant Message
Social
Online Storage
Team Site/ Extranet
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Instant Message
Social
Team Sites/ Extranet
Online Storage
Intranet
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Instant Message
Social
Team Sites/ Extranet
Online Storage
Intranet
Document/ Record Management
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Social/ Unstructured
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Microblog/ Newsfeed
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Microblog/ Newsfeed
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Microblog/ Newsfeed
Discussion board
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Microblog/ Newsfeed
Discussion board
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Microblog/ Newsfeed
Discussion board
Blog
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Microblog/ Newsfeed
Discussion board
Blog
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Microblog/ Newsfeed
Discussion board
Blog
Wiki
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Microblog/ Newsfeed
Discussion board
Blog
Wiki
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Microblog/ Newsfeed
Discussion board
Blog
Wiki
Group/ Community
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Microblog/ Newsfeed
Discussion board
Blog
Wiki
Group/ Community
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Reco
rdTe
mpora
ry
Type o
f C
onte
nt
Instant Message
Inside your company NOW
Individual Team Enterprise
Audience
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Tacit Knowledge Exchange
Reco
rdTe
mpora
ry
Type o
f C
onte
nt
Instant Message
Social
Team Sites/ ExtranetOnline Storage
Intranet
Document/ Record Management
Individual Team Enterprise
Audience
Inside your company SOON
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Technology Foundation
Authentication, Personal Profile &
Search
Reco
rdTe
mpora
ry
Type o
f C
onte
nt
Instant Message
Social
Team Sites/ ExtranetOnline Storage
Intranet
Document/ Record Management
Individual Team Enterprise
Audience
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How does unstructured fit within my organization?
• Overall Culture• Specific need
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Overall Business Needs
• Goals for communication and Mobility in the future
• Industry/Internal compliance standards
• Access to long-term knowledge
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Return on Investment
• Happy Employees = Employee Retention
• Increased Ideation & Finding Answers = Productivity measured in minutes
• Increase in remote working = Travel Savings
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IT decision makers said such social technologies make their jobs more enjoyable (66%), more productive (62%) and
"help them get work done faster" (57%). All in all, said Avanade, of those businesses
currently using social collaboration tools, 82% want to use more of them in the future.
Source: InformationWeek article on Avanade study http://ubm.io/17WDTQs
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