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Presentation by Stuart Barr from HighQ Solutions at the Janders Dean Law Firm Knowledge Management Conference in Sydney, Australia on 12th August 2010.
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Janders Dean KM Conference
12th August 2010
Stuart Barr
Stuart Barr
Director, HighQ Solutions
‣ Freshfields 2004 - 2007
‣ Headshift 2007 - 2009
Introduction
www.highqsolutions.com
Fully-managed solutions
Class-leading enterprise dealrooms
Collaboration and knowledge sharing
Publishing and marketing platform
Banking Legal Technology Portal
Consulting and strategy
HighQ Solutions
www.highqsolutions.com
Some of our clients
www.highqsolutions.com
Introduction
www.highqsolutions.com
The UK Magic Circle - Innovators,
Disruptors or Just Different?
How are firms innovating?
Dealrooms
Relationships
Collaboration
Know-how
Online services
Innovation
www.highqsolutions.com
www.highqsolutions.com
REWIND
Late 90s, early 2000s
www.highqsolutions.com
Dot-com rush
‣ Land grab
‣ Linklaters
‣ Simmons & Simmons
‣ Innovative legal services
2004
‣ The first time firms collaborated
‣ Shared know-how repository
‣ Added value for key clients
‣ Unique proposition in the legal sector
‣ Group collaboration
‣ Client relationships
‣ Social tools
‣ Wikis
‣ Blogs
2005
www.highqsolutions.com
‣ New extranet platform
‣ Hosted application
‣ Fully outsourced, managed solution
‣ First of its kind in the legal space
2006
‣ New intranet
‣ Collaboration
‣ Wiki platform
‣ Lightweight solution
2007
Clifford Chance
‣ New publications platform
‣ Alerters
‣ Cross border guides
‣ Fully outsourced solution
2008
‣ Navigator
‣ Premium online product
‣ Highly profitable
‣ Disruptive
2009
Parallel paths
www.highqsolutions.com
Dealrooms
Relationships
Collaboration
Know-how
Online services
www.highqsolutions.com
PAUSE
2010
‣ Cloud computing
‣ Social computing
‣ Managed solutions
‣ Outsourcing
Industry trends
www.highqsolutions.com
Convergence
www.highqsolutions.com
Dealrooms Relationships Collaboration
PublishingKnow-how Products
‣ Integrated online services
‣ Extranets
‣ Publishing and marketing
‣ Premium products
‣ Customised client portals
Next generation solutions
HighQ Publisher
Client portal pages
Video channels
Microsites
‣ Deeper client relationships
‣ Collaboration and interaction
‣ Networking and connections
‣ Personalisation and customisation
‣ Content discovery and sharing
Next generation solutions
HighQ SitePoint
www.highqsolutions.com
Document management
www.highqsolutions.com
Wikis
www.highqsolutions.com
Blogs
www.highqsolutions.com
Group task management
www.highqsolutions.com
Events calendar
www.highqsolutions.com
Personal profiles
www.highqsolutions.com
Next generation solutions
‣ Hosted services
‣ Rapid deployment and scalability
‣ Security and disaster recovery
‣ Economies of scale
‣ Predictable annual fees
‣ Low maintenance
‣ No up front costs
www.highqsolutions.com
Disruptive?
Difficult times
Economic uncertainty
Pressure to reduce costs
Increased outsourcing
Productisation and commoditisation
Challenges in the legal sector
www.highqsolutions.com
Client demands
Value for money
Content aggregation
Personalised content
Pressure to reduce fees
Challenges in the legal sector
www.highqsolutions.com
Familiar problems
Costly internal systems
Budget and resource pressures
Lack of innovation and development
Inefficiencies and duplication
Legacy, disparate technology
Challenges in the legal sector
www.highqsolutions.com
If you get it right...
Gain an advantage
Differentiate your firm’s services
Respond to your clients’ needs
Develop innovative services
Disrupt the market
Dare to be different
www.highqsolutions.com
Improve a product or service in ways
that the market does not expect
Disruptive innovation
www.highqsolutions.com
“ ”
Questions
stuart.barr@highqsolutions.com
www.highqsolutions.com
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