Top 19 Things Business Owners Need to Know About SEM in 2011

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What are the top 19 things business owners need to know about search engine marketing in 2011? This presentation covers search engine optimization (SEO), pay-per-click (PPC), social media, mobile & local search, and analytics.

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The Top 19 Things Business Owners Need to Know About Search Engine Marketing in

2011

Presented to388 Alumni

April 26, 2011

1. SEM offers incredible value to businesses today

Huge marketing channel

Internet users in North America

(Internet World Stats, 6/10)

Searches in the U.S. every month - and growing

(comScore qSearch, 12/09)

SEMPO & Econsultancy, 4/11

1. SEM offers incredible value to businesses today

Flexible

1. SEM offers incredible value to businesses today

Measurable

1. SEM offers incredible value to businesses today

Offers significant ROI

Average: $1 $9

Search Engine Optimization

(SEO)

Organic, editorial,

natural, algorithmic

results (SEO - Search Engine Optimization)

Paid listings, sponsored links,

pay-per-click (PPC) ads, cost per click (CPC)

2. Universal Search: optimize more than your corporate site

3. Personalized Search means results vary for everyone

4. Organic keywords shouldn’t trigger editorial results

80% editorial

4. Organic keywords shouldn’t trigger editorial results

80% commercial

5. Optimized press releases work

- Bypass the press & go directly to your prospects

- Take up more room in the SERPs

- Build links pointing to your site

- Generate brand awareness & site traffic

5. Optimized press releases work

6. Link-building: critical & must be done right

YES: high quantity of quality links, relevant sites, hand-selected sites, diversified link types, content/ campaign creation (“link bait”), leveraging other marketing tactics

NO: link farms, irrelevant sites, automated submissions, too many links from the same type of site, reciprocal links, paid links, content farms

7. Usability: more important than SEO even? (Yes!)

7. Usability: more important than SEO even? (Yes!)

7. Usability: more important than SEO even? (Yes!)

Starting point

SEO only

Usability only

SEO + Usability

Paid Search, akaPay-Per-Click

(PPC)

Organic, editorial,

natural, algorithmic

results (SEO)

Paid listings, sponsored links,

pay-per-click (PPC) ads, cost per click (CPC)

8. Pull PPC levers wisely

9. Focus more on PPC ad copy and less on bids

10. Landing pages can make or break a campaign

Social Media

11. Social media can be leveraged for SEO purposes

Content

11. Social media can be leveraged for SEO purposes

Votes

11. Social media can be leveraged for SEO purposes

Links

12. Customer reviews are becoming more important

13. PPC run on social media sites can really work

Facebook

Twitter

LinkedIn

Mobile & Local Search

14. Being found in local/maps/ places results is critical

15. Consider running PPC on mobile devices

15. Consider running PPC on mobile devices

Analytics

(How do we know this is working?)

16. Monitor your company & brand name(s)

17. Goal: take up as much room in the SERPs as possible

Website

Twitter profile

Facebook profile

LinkedIn profile

BusinessWeek profile

(not us)

Optimized press release

Video (not us)

Website

Website

18. Call tracking ensures you’re measuring all results

66%

33%

18. Call tracking ensures you’re measuring all results

18. Call tracking ensures you’re measuring all results

Mini Case Study:

-71% of leads came in by phone

-Increased PPC bids

-Doubled the number of PPC leads generated

19. Import referral data into CRM to measure true ROI

CRM (Salesforce etc.)

• Fields filled out on form

Number of S.E. leads, estimated revenue based on average closing rate & sales amount

Number of customers from all sources & total revenue generated

Reporting Disconnect:

Historical Method

19. Import referral data into CRM to measure true ROI

CRM (Salesforce etc.)

• Fields filled out on form

Number of S.E. customers & revenue generated

Today’s Method

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THANK YOU!

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