APAC Region Customers

© NetSuite 2010 1

Overview– Provider of TV broadcast

services

– Based in Quezon City, Philippines and Redwood City, CA

– Replaced custom CRM and ERP system

– Chose NetSuite ERP, CRM, and inventory over Microsoft Great Plains

ChallengesCostly IT maintenance for patchwork of software applications across multiple operating regions

Lacked worldwide visibility into sales effectiveness and inventory levels

Adding new customers, products, promotions, and locations required IT support and resulted in delays

NetSuite BenefitsFlexible, efficient two-tier ERP model with integrated reporting into parent company's SAP instance

Self-service capabilities eliminated dependence on IT

Flexible and reliable CRM, inventory tracking, and accounting across multiple operating regions

ABS-CBN Streamlined Business Using NetSuite Two-Tier ERP model

NetSuite provides the functionality and flexibility we needed, and a single version of the truth, with a reduced initial cost outlay.“ ”

ChallengesInconsistent processes & inaccurate information from lack of integration between previous legacy system & other applications

Couldn’t leverage huge volume of customer records to cultivate stronger relationships & drive cross-sell revenue.

NetSuite BenefitsLeverage customer data accumulated over its 34-year history, netting top-line results without manual.

Monitor performance & make data-driven decisions with 360° view across lead-to-opportunity-to-cash lifecycle.

Field personnel utilizing NetSuite’s mobile capabilities for data access while on the road and meeting with clients.

Philippines Delivery Service AIR21 Takes Flight in the NetSuite Cloud

The reporting capabilities of NetSuite allow us to keep stakeholders informed in a simple yet elegant fashion.“ ”

Overview– Logistics services ranging

from door-to-door delivery, sea freight, crating, warehousing, & trucking.

– Based in Manila, Philippines

– Customer since 2012

– Replaced heavily customized legacy CRM application

– Using NetSuite CRM+

Overview‒ Wholesale distributor of

electrical power equipment‒ Based in Tullamarine,

Victoria, Australia‒ Customer since 2007‒ Replaced MYOB, Microsoft

Access‒ Using NetSuite, NetSuite

Financials, Inventory Management, Order Management, SuiteCommerce, CRM, Marketing Automation

ChallengesTime-consuming and error-prone data re-entry with MYOB and Microsoft Access desktop applications

Costly downtime from occasional on-premise server failures

Payments and invoicing through MYOB affected staff productivity, slowing cash flow

NetSuite BenefitsImproved staff productivity by 20+% since disparate MYOB and Microsoft Access applications were replaced

Real-time visibility across financials, CRM, inventory, sales and procurement

Role-based profiles give personnel flexibility to manage warehousing, sales, website, marketing, procurement etc.

Alpha Energy Powers Up Its Distribution Business on NetSuite

NetSuite is an amazingly efficient program that makes our business much more effective than we were with our old systems.”“

Overview‒ Paediatric nutrition

specialist ‒ Based in Manila,

Philippines‒ Customer since 2008‒ Switched from MYOB,

Access, spreadsheets, other point solutions

‒ Using OneWorld

ChallengesHairball of multiple applications created errors, delays, and inventory inaccuracies

Lack of consistent process controls and scalability prevented growth of home delivery business

Disparate systems meant no real-time visibility

NetSuite BenefitsFaster delivery and more consistent customer experience due to superior inventory controls

Home delivery business has grown 250%

Rich customer demographic data collected led to profitable spinoff of consumer intelligence business.

Antech Saves 75% On IT Costs and Grows Home Delivery Business 250% With NetSuite

NetSuite has a best-in-class system with controls that are tested and proven in the real world.”“

Overview‒ Business enterprise

software company‒ Founded in 2002‒ 225+ employees‒ Based in Sydney, Australia‒ Replaced MYOB and

spreadsheets‒ NetSuite OneWorld and

Financial Planning

ChallengesCouldn’t handle rapid growth with existing software

Needed to consolidate across subsidiaries, while managing 15,000+ customers

Manual currency conversions increased risk of error

NetSuite OneWorld BenefitsReal-time consolidation across 7 subsidiaries based on sales into 138 countries

Automated multi-currency management

Leveraging integrated budgeting and planning

NetSuite OneWorld Helps Enable 200% Growth at Atlassian Software

No one at Atlassian has to maintain NetSuite... and it has allowed us to build a stable and reliable financial platform to support the company

through its dramatic growth.“

”

Overview– Provider of IT consulting

services

– Based in Sydney, Australia

– Replaced Sage ACCPAC and PeopleSoft

– NetSuite OpenAir, financials, CRM

ChallengesSpinning off a 130-employee "startup" within a 90-day timeframe

Needed a complete business software architecture but parent company’s on-premise solution was too costly

Wanted to boost sales pipeline visibility

NetSuite BenefitsAdded pipeline visibility and other functions while saving more than $250K in upgrade costs

Monthly invoices are now processed in 4 days rather than 2 weeks

DSO (Days Sales Outstanding) has been cut by 30%

BearingPoint Saved $250K Using NetSuite OpenAir

Prior to NetSuite, we were many versions behind out parent's applications because of the costs and detailed customizations needed to upgrade. “ ”

Overview‒ Provides environment-

friendly solutions and materials to companies

‒ Based in Sydney, Australia

‒ NetSuite OneWorld‒ Chose NetSuite over

Sage CRM, MYOB and other applications

ChallengesRapid growth strained existing small business systems

Time consuming deals with multiple third party warehouses and costly manual processes

Poor visibility of third party suppliers made it difficult to track customer orders or resolve dispatch problems

IT systems were inadequate to support eCommerce plans and international growth

NetSuite OneWorld BenefitsSupported 172% growth to a $11.2 million turnover and doubling in daily orders, without adding staff

Saving approximately $200,000 per year in staff time by replacing manual processes with automated tools

100% faster response times in resolving distribution problems

NetSuite Supports Packaging Company's 176% Growth Without Adding New Staff

To grow 176% in 12 months with no slowdown as we did, we needed it (NetSuite), just as we'll need it to grow to 500 or 1000 invoices per day in the future.“ ”

Overview– Plex Pty Ltd.

– Based in Stanmore NSW, Australia

– Using NetSuite SuiteCommerce, and Advanced Inventory

– Switched from MYOB

– Partners with OnSite

ChallengesLack of inventory visibility prevented growth opportunities

Order processing slowed by manual data transfers between MYOB and the company's custom Website

Manual data entry delayed responses to customer inquiries

Inventory slowdowns prevented expanding on new products

NetSuite BenefitsInstant handling of customers inquiries on product availability

Cart-abandonment rates decreased from 25% to 10%

Processing time cut by 75% from time-of-order to shipping

Ship orders from 150 to over 600 daily

Increase inventory turnover by 30%

60% growth with only 10% increase in staffing

NetSuite OneWorld Helps Retailer Grow 60%, Streamline Key Business Processes

With NetSuite, we can now rely on real-time inventory information across multiple warehouses and, in the future, multiple retail stores, so we no longer

have to worry about our future growth with NetSuite.“

”

Overview– Australian Consumers'

Association

– Based in Sydney, Australia

– Customer since 2010

– Switched from On-premise finance and subscriptions management applications

– Using ERP,CRM and Sandbox

ChallengesExtensive manual processing required to gain visibility into overall business performance

CHOICE's digital transformation was poorly supported by its systems

No automated tools to support business growth

NetSuite BenefitsUnified business processes with a single application, and major reduction in manual data processing

Reduced time spent on financial reporting saving 50 days per year

Comprehensive and easily mined data to spot business trends, and analyse & compare product performance

NetSuite Transforms Watchdog Choice Into the Digital Age

NetSuite has given us real-time visibility of our customers and our financials, which helps mitigate risk for a publishing company.“ ”

Overview– Provider of rental car

services

– Based in Paranaque City, Philippines

– Using NetSuite across accounting, CRM and Ecommerce

– Chose NetSuite over SAP and Quickbooks

ChallengesLosing money because of errors in manually prepared invoices

Company had no way to foresee changes in rental volume by large clients

Thin profit margins prohibited Diamond from bringing in expensive on-premise IT software

NetSuite BenefitsBilling automation saves $10,000+ annually through faster, more accurate invoicing

Accurate forecasting helps manage rental fleet dynamically by responding to changing market conditions

DFMS Saves $10,000 Yearly Using NetSuite

With NetSuite, analytical and reporting tools are available instantly, from any Internet-enabled terminal.“ ”

Overview– Provider of clean energy

– Based in Melbourne, Australia

– Chose NetSuite OneWorld over Microsoft Dynamics

– Replaced MYOB and SugarCRM

ChallengesWanted to leverage the growing clean-energy market

Fragmented software applications

Customer questions on complex configuration or installation issues often required hour-long phone calls

NetSuite BenefitsSaved $200,000 over buying on-premise software and servers, and is now doubling revenues yearly

Average order-to-cash time has decreased by 33%

Website price updates now happen instantaneously

Customer self-service enables sales to come in daily without requiring any employee contact, while reducing hour long service calls to 20 minutes.

Energy Matters Slashes Order to Cash 33% Using NetSuite OneWorld

NetSuite has enabled us to grow at a rate faster than we expected, from 20 people to more than 100 in just a few years. “ ”

Overview‒ Fresh produce provider

‒ Based in Sydney, Australia

‒ NetSuite OneWorld

‒ Replaced DOS-based financial system and MS Excel spreadsheets

ChallengesPrevious systems provided limited visibility and financial information had to be retrieved from multiple sources

High level of manual processing

Inefficient paper-based inventory

Time-consuming work processes

NetSuite OneWorld BenefitsNow, with the ability to manage higher stock volumes resulting to significant growth and major expansion in the past 3 years

Saving man-hours with complete, real-time visibility of warehouse inventory and improved on-time delivery of goods

With NetSuite’s cloud-based system, FPG has opened several new sites without delays

Australia's Largest Fresh Produce Provider Gains Significant Market Advantage with NetSuite OneWorld

NetSuite has paid for itself many times over by giving Fresh Produce Group significant market advantage. Cost, ease of use and simple customisation make it the

best ERP choice for us right now.“

”

Overview– Aircraft operating leasing

business

– Based in Sydney, Australia

– Customer since 2007

– Switched from outsourcing, manual systems

– Using OneWorld

ChallengesOutsourced accounting couldn’t keep up with their growth

Complexity of accounting for airplane rentals, debt schedules with global currencies and tax laws

NetSuite BenefitsGrown from 11 to 48 rental aircraft

Greatly accelerated monthly period-end close to 10 business days

Web-based cloud computing architecture eliminates need for investing in on-premise resources and staff

Aviation Rental Company Adds 37 Aircraft After Moving to NetSuite

We have transactions in Euros, British pounds, and Australian dollars and NetSuite copes with the re-translation of these back into our

functional currency of US dollars.“ ”

ChallengesInconsistent global processes from disconnected applications causing inaccurate data & information delays.

The lack of real-time visibility hindered ability to centrally manage the business on a global scale.

NetSuite BenefitsStreamlined project management and optimized resources of 180 full-time and contract personnel.

Improved speed and accuracy capturing time and expense data from more than 150 consultants in the field.

Improved back-office productivity by eliminating manual, redundant and onerous data input tasks.

Mining Services Leader GMC Global Strikes Gold with NetSuite OpenAir PSA

NetSuite PSA gives us up-to-date information and visibility globally, which is making a very big difference to our business.“ ”

Overview– Professional consulting

services to the global mining industry

– Based in Melbourne, Australia

– Customer since 2007

– Replaced Sage 300 (formerly Sage Accpac), Clicktime, Excel

– Using NetSuite OpenAir PSA, NetSuite SRP

Overview‒ Supplier of metalworking

machinery and lifecycle services to manufacturers

‒ Based in Melbourne, Australia

‒ Replaced Sage Pastel Evolution, SalesLogix, ServiceCEO, Vertical Solutions, Briefcase, Crystal Reports, Excel

‒ Using OneWorld, Inventory Management, Order Management, CRM, SuiteCommerce

ChallengesPatchwork of more than a half-dozen on-premise applications made managing the business difficult

Delays in reporting and business execution, and loss of productivity with double data-entry

Continued struggle with a third party service application

NetSuite OneWorld BenefitsAccess to rich reporting with summary-to-detail drill-down on a departmental, regional & line of business basis

Single customer view with process workflow, billing automation, visual scheduling, project costing and support for smartphones and tablets

Mobile billing capabilities with electronic signature capture enables 85% of invoicing to be done in the field

Eliminate 'Data Management Nightmare' to Engineer Business Innovation

NetSuite has really helped us to increase the utilization and efficiency of our engineers as they now have the ability to know where all resources

are at any given time, and who has capacity for further work. ”“

Overview– Provider of security

services

– Founded in 1999

– Based in Beijing, China

– Serving 11 cities in Asia

– NetSuite OneWorld replaced QuickBooks and Excel

ChallengesGlobal operations across China, India and SE Asia needed sophisticated enterprise wide solution

On-premise system had no CRM capabilities, poor data flow and reporting resulting in human error

Previous solutions offered minimal marketing opportunities

NetSuite OneWorld BenefitsNetSuite provides easy, fast, and accurate tailoring of local tax and VAT rates in each operating region

Sales Proposal process cut by 50%

Expanded limited accounting staff into full international financial group using OneWorld

Integrated marketing campaign, and improved customer analysis

NetSuite Cloud Improved ICD’s Sales Efficiency 50%

Going through SOX compliance with NetSuite has been easy, inexpensive, and fast. “ ”

Overview‒ Designs, manufactures

and markets clear dental aligners

‒ Based in Sydney, Australia

‒ Customer since 2009‒ Switched from Intuit

Quickbooks ‒ Using OneWorld

ChallengesLimited accounting software for a complex volume discount structure

Software limitations hindered global market progress

Handling multiple subsidiaries with multi-currency conversions

NetSuite BenefitsMulti-currency and multi-subsidiary support produce consolidated financial statements in 4 seconds, from 5 hours previously

Automation has cut weekly invoicing time from 30 hours to 8 hours

30% growth in three years, while only adding one employee for finance

NetSuite helps Invisalign Australia automate processes and is Saving About $250K Yearly

Without NetSuite, we wouldn't be able to grow at this pace.”“

Overview‒ Retail distribution,

Christian music‒ Based in Jakarta Barat,

Indonesia‒ Customer since 2010‒ Switched from Accurate

Software ‒ Using NetSuite

ChallengesLimited business software and manual processes restrained international growth opportunities.

5-day turn-around-time for deliveries and a 2-hour lag-time for remote sales new-order entry

Over-stocking and occasional sell-outs due to lack of visibility into in-store inventories

NetSuite Benefits20% annual growth, with 250 stores across Indonesia

Instant order entry from remote sales and 50% improvement in product-delivery time

In-store inventories Visibility cut overall inventory costs while reducing risk of sell-outs

NetSuite Helps Distributor Grow By Boosting Cash Flow, Cutting Order and Delivery Times

With NetSuite, we now know exactly how much inventory we have in stock, where our money is going, what our receivables and cash flow look like,

which items are selling best, and which stores are selling best...”“

ChallengesMultiple standalone software applications derailed efficiency with need to double-and triple-encode data

On-premise systems introduced needless costs in administrative work and periodic server upgrades

Disparate desktop applications meant that personnel move to different computers for certain tasks

NetSuite BenefitsOrder management staff cut by half with automation of online order processing of 75,000 shipments a year

NetSuite CRM supplies a single record of 100,000 registered customers

Integration between NS financials & Miva Merchant ecommerce storefront delivers accurate, up-to-date reconciliation without manual intervention

Island Rose Puts a Bloom on Its Business with NetSuite

With NetSuite we're able to process more orders more efficiently and can grow our business without growing our staff.“ ”

Overview– Brand name of the Philippine

Cut Flower Corp

– Based in Makati City, Philippines

– Customer since 2011

– Switched from QuickBooks, ShipWorks, Excel

– Using Financials, Inventory Management, Order Management, CRM

Overview– Manila-based fast food

company

– $800m revenue

– 32,000 employees

– 1,800 stores

– Strategic emphasis on rapid global expansion

– Oracle Financials at corporate

ChallengesRobust growth potential threatened by fragmented, unreliable financial information

Aggressive expansion goals made consolidated financials essential

Too lengthy and costly to deploy Oracle worldwide

NetSuite OneWorld BenefitsCompleted rollout to 10 stores in Vietnam took two months

265 stores subsequently rolled out in China

Automating reporting, and enforce governance

Real-time visibility across territories

Standardizing ERP at a Fraction of the Time and Cost of Oracle

NetSuite OneWorld gives us a way to deliver a standard platform across the organization in a timeframe and at a cost that supports our continued growth

and development.“

”

Overview– Based in Perth, Australia

– Using NetSuite SuiteCommerce, Advanced Inventory, CRM Site Builder and ERP

– Switched from MYOB, a POS system, an inventory system and a credit card transaction terminal

ChallengesPoor integration between MYOB, an inventory system, a POS & credit card terminal

Costly full-time IT support

Maintaining multiple websites with separate branding

Order dispatching errors due to manual processing

Low mobile device conversion rate

NetSuite BenefitsThreefold sales growth to $5M turnover in the first year

Full visibility of 6,000 different stock-keeping units

Order fulfilment error rate down from 2% to 0.2%

Increased smartphone conversions 5 times

Saves $150K yearly over cost of running a non-integrated ecommerce solution

Kitchenware Direct Increases Sales 917% With NetSuite's Web & Mobile Shopfront

NetSuite was the only ERP system in the Australian market that could integrate all the different functions we needed and give us a seamless process

from order completion to dispatch.“

”

Overview‒ Imports and exports

automotive parts and accessories

‒ Based in Singapore‒ Replaced Flexware and

home grown apps‒ Using Site Analytics, Site

Builder, Advanced Inventory, ERP, CRM SFA

ChallengesMeeting the rapid-delivery demands of its 350 chain stores and wholesale customers

Fast response time from König’s own suppliers before their custom wheels go out of fashion

NetSuite BenefitsDoubled in sales in 4 years, while saving $120K per year over costs of on-premise applications

3-day U.S. deliveries from its CA & NY warehouses. Just-in-time shipments reduce König’s need for physical inventory by 25%

Supply chain efficiencies have allowed König to expand into tire sales

Custom Wheel Manufacturer Doubles Growth, Saves $120,000 Yearly

NetSuite lets us look into our suppliers' workload, and lets our customers see our inventory.”“

Overview– Global education

company

– Based in Singapore

– $2B+ annual revenue

– 40,000 employees

– 3,700 locations worldwide

– NetSuite OneWorld and SuiteCloud customization

– Replaced on premise ERP system

ChallengesNeeded a solution that could be rapidly deployed and scaled to existing and new subsidiaries

The cost of implementing an on-premise ERP solution for subsidiaries and new acquisitions would be cost prohibitive

Needed flexibility and transparency into ERP, financial management, reporting and analysis in the company's subsidiaries

NetSuite BenefitsFour month rollout to 6 subsidiaries

Reduced ongoing systems costs by 70%

Real-time consolidated view of performance across subsidiaries

Knowledge Universe Gained Agility and Reduced Costs With NetSuite OneWorld

We chose NetSuite OneWorld for its multi-entity consolidation functionality combined with the capability to tailor the system to meet the unique business

requirements of each individual subsidiary. “

”

Overview– Offer professional mail

pick-up, delivery, and courier services

– Based in Sydney, Australia

– Replaced MYOB, FileMaker and various spreadsheets

– NetSuite

ChallengesPrevious system only provided franchisees with basic information about business performance and growth opportunitiesThe dial-up system was cumbersome and crashed frequentlyPerformance issues increased the faster Mailplus grew and the more franchisees it addedTime consuming manual process

NetSuite BenefitsNew customer signings doubled from 200 to 400 per monthConversion time reduced from three months to one week Saving more than $100,000 yearly on the cost of running a dial-up solution Franchisee have access to a robust integrated business management tool

Mailplus' Growth Accelerates 100% with NetSuite Mobile Cloud

Switching to NetSuite gave us the scalable platform we need to grow our business. More importantly, our franchisees now have a real-time view into every aspect of their

business, particularly customer sales.“

”

Overview‒ A subsidiary of New York-

based NBTY, manufacturer of 22,000 nutritional products

‒ Based in Beijing, China‒ Customer since 2008‒ Replaced Sage Accpac‒ Using OneWorld,

SuiteCommerce, Sandbox Environment, Advanced Inventory, Advanced Financials, CRM+

ChallengesSystem used at the subsidiary level was too time-consuming and inflexible to support explosive growth

Their HQ’s on-premise ERP expansion system requires extensive networking & localization

Sage financial reporting was slow & cumbersome with custom reports requiring engagement with consultants

NetSuite BenefitsTwo-tier ERP deployment provides U.S. corp. parent with real-time web-based visibility into subsidiary performance

Avoids cost of at least 3 FTE at the subsidiary level for accounting & IT that would run a competing system

Streamlines inventory management, warehousing and distribution of over 200 SKUs

100% a year growth in a two-tier model for global consolidation and visibility

NetSuite is a very good system that beats everything we compared it to and it makes the globe small. Our parent company is in New York and we're in China,

and they get instant, real-time visibility into our performance.”“

Overview‒ Content, collaboration and

information sharing solutions for the public sector and regulated industries

‒ Customer since 2011‒ HQ based in Sydney,

Australia‒ Switched from MYOB in

Asia Pacific, Sage in United Kingdom and Excel spreadsheets

‒ Using OneWorld

ChallengesGlobal financial transparency limited by different accounting systems used in all worldwide offices

On-premise solution in UK provided limited visibility and access for Australian head office

Finance team wasted time on data retrieval and compilation, rather than adding analysis and insights

NetSuite BenefitsComplete global visibility across 7 subsidiaries, with real-time financial reporting and consolidation

Monthly financial close accelerated 3x and reporting cycles reduced from 15 to 5 days

OneWorld multi-currency conversion capabilities automate transactions across multiple countries

Objective Corporation Transforms Global Finance Operations with OneWorld

NetSuite OneWorld not only meets our current needs, but gives us the scalability to seamlessly add products and solutions as required in the future. “ ”

Overview‒ Corporate Employee

Benefit management solutions

‒ Based in St.Kilda, Australia‒ Customer since 2010‒ Switched from MYOB,

Multiple Access and home-grown databases

‒ Using ERP, CRM

ChallengesLimited multiple disparate software systems prevents growth opportunities

Time and money wasted manually tracking and reconciling extremely complex pricing model

10 different databases, handling 250,000 employees through various corporate employee programs

NetSuite Benefits$300K a year savings in end-to-end integration of finance, ERP, CRM, and Ecommerce business processes

Preparing monthly invoice run now takes 2 hours instead of 3.5 days previously

Financial closings used to lag by 4–6 weeks; Financials can now can be tracked real time

NetSuite helps leading Employee Benefits Company reduce overheads by $300K

Our product transaction volumes are high and extremely varied, while our monthly service charges include retainer and event-driven recurring revenue. NetSuite and SaaS-In-A-Box have helped us take control of this complicated billing structure...”“

Overview‒ Social enterprise working

to alleviate poverty among artisans by selling handmade purses and other goods

‒ Based in Manila, Philippines

‒ Switched from Intuit QuickBooks, manual paper-based processes

‒ Using NetSuite, Advanced Inventory

ChallengesOutgrown previous software and struggling with manual paper-based processes

Lack of monitoring on raw materials, finished goods inventory and product-line profitability

Limited resources for on-premise ERP system and IT personnel to maintain and troubleshoot the system

NetSuite BenefitsReal-time financials & inventory management, & access to critical business information anywhere, anytime

150% increase in revenue and a 3x expansion of full-time staff in a year

Track work across decentralized artisan community & improve final assembly of 10,000 products a month

Rags2Riches Focuses on Its Mission to Alleviate Poverty Among Philippine Artisans in the Cloud

NetSuite is more than just a tool—it's a genuine partner and like a family.”“

Overview– Online retailer of

consumer electronics

– Based in Hong Kong

– Replaced Microsoft Office Accounting, Excel Spreadsheets

– Selected NetSuite over Microsoft Dynamics ERP

ChallengesWanted to take advantage of fast-growing demand for consumer electronics products by online retailers

Spreadsheet-based system created data entry bottlenecks, and caused pricing inaccuracies

Shipping errors caused by manual data entry

NetSuite BenefitsDoubled growth to $30 million in sales without adding any IT staff

Saved $65,000 over the cost of on-premise business software

End-of-quarter financial reconciliation now takes four minutes versus 50 hours with the previous system

Reduced on-hand inventory by two-thirds

Red Hare LTD Doubles Sales,Cuts Costs Using NetSuite

Besides helping up keep on a sharp growth curve, NetSuite has put us at the top of our field. “ ”

Overview‒ Largest sugar producer in

the Philippines‒ Based in Makati City,

Philippines‒ 125+ Users‒ Using NetSuite, NetSuite

OneWorld

ChallengesPoor visibility into financials across the operations of Roxas Holdings and its subsidiaries.

Complex on-premise IT infrastructure required laborious maintenance and hand-coding.

NetSuite BenefitsUses OneWorld to run 3 subsidiaries that operate 2 sugar mills, a sugar refinery and a bio-ethanol plant.

Forecast pricing and profitability amid pending reductions in sugar tariffs.

Support sales processes of proposals, orders, deliveries, customer invoicing & payments, and procurement of goods from suppliers.

Philippines' Largest Sugar Producer Sweetens Its Bottom Line with OneWorld

The insight we receive from NetSuite OneWorld, combined with the flexibility of the platform across our organization,

is helping us in developing a strong foundation for growth.”“

Overview‒ Australian owned & operated

company specializing in supply to the printing, packaging, diemaking and digital industries

‒ Based in West Heidelberg, Victoria, Australia

‒ Customer since 2009‒ Replaced Nexus Systems,

custom-built website‒ Using ecommerce, CRM and

ERP

ChallengesPrevious ERP & inventory system required a lot of manual work and offered little visibility into the business

Evolve beyond static custom-built website to offer ecommerce purchasing to B2B customers

Risk of costly overstocks and stock-outs with inventory that was difficult to track

NetSuite BenefitsSaves on 1 FTE for bookkeeping with integrated financial mgmt. Real time financial reporting instead of 3 days

SuiteCommerce opened new ecommerce revenue stream for customers of consumable products

95% inventory accuracy, leading to greater satisfaction among B2B buyers

Speeds Financial Reporting, Improves Inventory Accuracy & Opens Ecommerce Channel on NetSuite

NetSuite has changed our business... It was an easy decision to go with NetSuite and the end result has been very good.”“

Overview‒ Healthcare (first

independent medical research institute in South Australia)

‒ Based in Adelaide, South Australia

‒ Customer since 2011‒ Switched from Excel,

outsourced accounting service

‒ Using NetSuite, NetSuite Financials

ChallengesSAHMRI needed a cost-effective, proven business platform as it expands its operations

Move off disparate on-premise systems with its high capital costs and on-going maintenance, posing efficiency risk

NetSuite BenefitsA single, cross-functional system to handle all core processes and scale as the institute grows

Gained per-project financial monitoring and multi-level summary-to-detail reporting across a AU$100M annual budget and several hundred medical research projects

Streamline procurement of services and goods from 300 suppliers

NetSuite cloud mobility enables an easy transition from a temporary quarters to a new building

SAHMRI Launches New State-of-the-Art Healthcare Initiative on NetSuite

The beauty of NetSuite is you get all the functionality of a very large system without spending a fortune. ”“

ChallengesLabor-intensive accounting and other processes with previous environment of MYOB, FileMaker and Excel.

Delays & guesswork on critical financial and operational decisions from Lack of visibility into key business metrics.

NetSuite BenefitsSubstantial business growth since implementing NetSuite in 2008, now serving over 100 clients & increased workforce 5 times.

Eliminated manual work and accelerated processes across its pipeline, from bookings to sales orders to invoicing and settlement of accounts.

Month-end financial close time was reduced from 3 weeks to only several days.

Slattery Media has Grown Substantially with NetSuite with More Clients

NetSuite is a thousand times better than what we had. With NetSuite we've seen tremendous savings and efficiency and have far better reporting.“ ”

Overview– Publishing and

communications house

– Based in Richmond, Australia

– Customer since 2008

– Replaced MYOB, Filemaker

– Using NetSuite Financial Management, Inventory Management, Order Management, OneWorld, OpenAir PSA, CRM, Revenue Recognition, Recurring Billing

Overview‒ Education, Healthcare,

Retail‒ Based in Queensland,

Australia‒ Founded in 1985‒ Customer since 2009‒ Switched from

QuickBooks, Outlook, custom Access databases, eventsPro

‒ Using OneWorld

ChallengesSpectronics wanted a better VPN solution for multi-user access to corporate systems

Very little information integration and no data integrity between systems

NetSuite BenefitsAlways-available Web client access, removing operational bottlenecks between international offices

Increased marketing ROI from customer data integration

Complete access to customer profile & purchase history, giving Training & therapy consultants faster and more accurate guidance

Spectronics Improved Customer Service, Increased ROI and International Integration

It was obvious to us that the other products were stitched together. NetSuite is built to be integrated from the ground up.”“

Overview– Provider of IT services

– Based in Makati City, Philippines

– NetSuite Mid-market International

– Replaced SugarCRM

ChallengesCompany wanted to expand globally but held back by administrative inefficiencies

Lack of critical functions, such as customer case management, limited company's ability to grow

Client billings were inaccurate

NetSuite BenefitsNetSuite has helped company increase customer case management by 50% over old system

Improved service and billing accuracy has boosted customer satisfaction

Timesheet automation is helping company save $3,000 per year in administrative costs

SQL Became Globally Competitive With NetSuite Solution

NetSuite gave us a way to streamline our internal processes and automate functions that had been performed manually, so we will be prepared for growth

and expansion.“”

Overview‒ Provider of network

monitoring software‒ Founded in 1998‒ Based in Brisbane,

Australia‒ NetSuite ERP, CRM,

and Ecommerce‒ Replaced MYOB and

Sage ACT!

ChallengesManage efficient global growth

Upgrade business processes to prepare for growth and improve efficiency

Accounting processes were inefficient and unreliable

NetSuite BenefitsSaved $200,000 yearly in internal development

Saved $300,000 compared to a comparable SAPon premise system

Saving $150,000 yearly in finance admin costs

Profit margins improved to 30%

Reduced customer-support response times by 40%

Statseeker Saves $200,000 in Maintenance Costs with NetSuite

We needed an enterprise-wide solution so we could scale our business without adding headcount, and NetSuite is a great fit. “ ”

Overview– Provider of tools used in

the culinary profession

– Based in Sydney, Australia

– Chose NetSuite OneWorld over SAP BusinessOne

– Replaced Microsoft Great Plains

ChallengesMigration from startup software to Microsoft Dynamics GP failed after 12 months of significant investment

Microsoft Dynamics GP provided virtually no usable reporting data

Solving GP problems would require over $100,000 in hardware, plus additional IT headcount

NetSuite BenefitsSaving over $100,000 in server hardware, plus ongoing IT headcount

Cut accountant billable hours in half

Majority of customizations now managed and implemented in-house, saving on consulting fees

NetSuite OneWorld Saved TCT Hundreds of Thousands on IT

We quickly realized just how deep NetSuite's functionality is. NetSuite is powerful enough for us to enhance, refine, and grow with.“ ”

Overview– Provider of fair trade

clothing and accessories

– Based in Camperdown, Australia

– NetSuite running across ERP and CRM

– 85 users

– Switched from Markinson Shopkeeper running across VPNs

ChallengesMaintaining a VPN across so many sites was both complex and time consuming

Managing data across sites took time and risked data integrity

Software upgrades was a logistic challenge

No real-time information

NetSuite BenefitsReal-time data available across all stores and the head office

Greater insights into the business performance

Reduced hardware requirements and eliminated ongoing upgrades and maintenance

Eliminated the need for provision and maintenance of individual VPNs

Tree of Life Overcomes Barriers to Growth With NetSuite

Using NetSuite has allowed us to concentrate on what's important, secure in the knowledge that NetSuite has created a strong and reliable system.“ ”

Overview– Provider of education

services

– Based in Tokyo, Japan

– Replaced Microsoft Access and Excel

– Chose NetSuite over Salesforce.com and SAP

– Running Netsuite across CRM and Financials

ChallengesNeeded to handle sudden growth in prospective student applications

System needed to handle student applications coming via Website as well as phone and other channels

Tight cost controls would not allow adding to IT staff.

NetSuite BenefitsTemple efficiently growing 20% per year

Boosted the speed of response and follow-up to prospect applications

Recruiting teams work more efficiently

NetSuite Helps Temple University Efficiently Scale Student Recruiting by 20%

Since we moved to NetSuite, we’ve had a flexible, platform-oriented, extendable, customizable system that offers complete hosting functionality. None of the other

solutions had this.“

”

Overview– Financial Services (credit

cards, insurance)

– Based in Sydney, Australia

– Customer since 2007

– Using OneWorld

ChallengesBring outsourced accounting function in-house, and get robust reporting and efficient financial processes

Manual entry of transactions into their accounting software

Integrate new product lines, users, and subsidiaries without requiring large capital expense outlays

NetSuite BenefitsAvoided need for expensive servers and hardware with NetSuite's SaaS model

Cost savings from more efficient processes on bank reconciliation, expense payment, and purchase orders

New product lines, users & subsidiaries quickly incorporated into the system

NetSuite OneWorld Ideal for Virgin Money's Business Model

NetSuite OneWorld has the multi-company capabilities and Web-based nature that make it ideal for our business requirements. “ ”

Overview– Management Consulting

company

– Based in Timaru, New Zealand

– Customer since 2008

– Switched from MYOB

– Using OpenAir

ChallengesPoor time and expense tracking and spreadsheet-based reporting unable to support 40% yearly growth

Days of billable time lost due to inaccurate reporting

Time wasted in manual data entry

NetSuite BenefitsSaves thousands of dollars annually on increased billable hours

Saves the cost of 1 administrative FTE and eliminate redundant data entry in accounting

Greater information visibility to complete projects on time and on budget

NetSuite OpenAir Helps Consulting Firm Cut Costs While Growing at 40% Yearly

NetSuite OpenAir did wonders not only for our project delivery but also our client satisfaction.“ ”

Overview‒ IT distributor for VARs,

specializing in security‒ Based in Sydney, Australia‒ Customer since 2006‒ Switched from ACCPAC

CRM, spreadsheets ‒ Using ERP, CRM,

Advanced Financials, Sandbox, and OneWorld

ChallengesCost efficiency in automated product-tracking

Time and money wasted tracking complex product and multi-level vendor-pricing matrices via spreadsheets

Time consuming and error-prone manual quotation and quote-to-order/quote-to-invoice processes

NetSuite BenefitsDouble-digital yearly growth, while saving $200,000 yearly over the cost of a comparable server-based

$20K yearly saving in customer support costs from end-to-end process integration tracking product serial numbers

Automated price-quotation process reduced average quotation time by 50%

NetSuite Helps IT Distributor Save $200,000 While Supporting Yearly Double-Digit Growth

As a distributor of vendor products to value-added resellers, we're challenged by the need to keep track of complex, multi-level pricing models. NetSuite

has helped us turn that challenge into a competitive advantage...”“

Overview– Retailer of wine products

– Based in Sydney, Australia

– NetSuite OneWorld

– Replaced Volusion ecommerce software

ChallengesMaximize growth while keeping costs low

Manual order processing was error-prone and slow

Previous website was difficult to navigate leading to low customer conversion and high cart abandonment

NetSuite BenefitsAutomated order processing handling a 650% increase in orders

Website conversions have increased by 50%

Driven first-call resolution to 95%+

Reduced call back time by 75%+

Multi-subsidiary, multi-currency management

WineMarket.com.au Improves Web Site Conversions by 50% using OneWorld

Now we can handle all the orders we get, and it's all automatic. All information is held centrally, our business processes are simplified and we've got a smooth

path to near-infinite growth.“

”