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ERIC WEAVER VP Digital Strategy • Ant’s Eye View • 30 Jun 2011 CONSUMER BEHAVIOR: the latest focus in social business What kept coming up this conference season

An Ant's Eye View on 2011 Social Media Conferences

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JULY 5, 2011 - The spring social media conference ends and one topic seems to rise above the rest: consumer behavior in the context of social media.

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Page 1: An Ant's Eye View on 2011 Social Media Conferences

ERIC WEAVER VP Digital Strategy • Ant’s Eye View • 30 Jun 2011

CONSUMER BEHAVIOR: the latest focus in social business What kept coming up this conference season

Page 2: An Ant's Eye View on 2011 Social Media Conferences

A FEW OF MY SPRING 2011 SOCIAL EVENTS

Page 3: An Ant's Eye View on 2011 Social Media Conferences

Can regular, constant engagement lead to better performance or retention?

STOWE BOYD • #140CONF

!""#$%&''&()$*&+',$-$.../()&0&1&2(.3/"34$

Page 4: An Ant's Eye View on 2011 Social Media Conferences

DR. REY JUNCO, LOCK HAVEN UNIVERSITY

Page 5: An Ant's Eye View on 2011 Social Media Conferences

DOES “TOUCH” MAKE US PERFORM BETTER?

!""#$56"72/"3489)3(3:84;<&26"=>>?$

Page 6: An Ant's Eye View on 2011 Social Media Conferences

CHOICE IMPACTED BY ENGAGEMENT IN SOCIAL

Page 7: An Ant's Eye View on 2011 Social Media Conferences

SOCIALLY-INSPIRED PURCHASE INTENTION IS NOT JUST FOR B2C OFFERINGS

1 in 2 leads to B2B websites are coming from…

@ABCDEFGHI$JKLC*$ED$=MN$O=O$PEGQBRHAJ$S$DAO$=>TT$

Leads from LinkedIn Groups most likely to convert. Visitors from LinkedIn Groups most likely to attend webinars.

Page 8: An Ant's Eye View on 2011 Social Media Conferences

WHERE WILL CONSUMERS FIND MORE EMOTION?

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Page 9: An Ant's Eye View on 2011 Social Media Conferences
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http://www.flickr.com/photos/myklroventine/!

95% EMO!

Page 11: An Ant's Eye View on 2011 Social Media Conferences

THINK > DO > FEEL!!FEEL > DO > THINK!

Page 12: An Ant's Eye View on 2011 Social Media Conferences
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http://www.flickr.com/photos/richardfisher/!

Page 16: An Ant's Eye View on 2011 Social Media Conferences

WHERE WOULD YOU RATHER ENGAGE?

Page 17: An Ant's Eye View on 2011 Social Media Conferences

blog.reyjunco.com slideshare.net/weave

Page 18: An Ant's Eye View on 2011 Social Media Conferences

THANK YOU ERIC WEAVER Ant’s Eye View To read more about how we help Fortune 500 brands socialize their businesses and better engage with customers, follow @antseyeview or visit http://antseyeview.com