Global Strategic Management Solutions

Sample Benchmark Trend Analysis, GAPM

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Generally Accepted People Metrics TM

Your customized GAP Metrics are built to evaluate the Formula for SPEED

TM

in your organization.

Structure

Productivity

Engagement

Execution

Due Diligence

These GAP Metrics demonstrate two things: 1) The current status of each GAP Metric S,P,E,E, and D; 2) The current

status of the drill down metrics, and MOST IMPORTANTLY, the trend over time of your GAP Metrics. This report

works from the global to the specific and back to give you prioritization of what to work on to generate higher GAP

Metric status for your organization.

We believe that the GAP Metrics are Leading Indicators for overall organizational performance, including financial

performance, and if you proactively work on these root cause leading indicators, you can improve or forecast financial

performance and other backward looking accounting measures.

December 2007 GAPM Scores

December 2007 Component Scores

Current Component Priorities

Participation: 81%

How to Use This Information:

1) METRIC FOCUS: Trends over time are typically MORE important than anyone time period. We have

found that metric scores typically can be interpreted as follows:

5.5 - 8.0 = Strength

5.0 - 5.5 = Good, however worth looking at for improvement if nothing lower or in combination with lower metrics

4.5 - 5.0 = Average, should get some attention at some point depending on priorities

4.0 - 4.5 = Below average, look hard at these

2.0 - 4.0 = Weakness, Seriously consider working hard on these

2) ACTION PLAN FOCUS: Share back the results with all participants and analyze the lower metrics,

especially any 5.0 or lower metrics. Get feedback from the teams and select a metric that you feel you

can make efficient progress on and set a time frame goal. Track it monthly with GAPMTM

and any other

means practical. Some may be low hanging fruit, and simply a focus on them will cause you to improve.

Each action plan should have a champion/owner, a list of actions to be taken (action items), and a

due–date for each action item. Action plans can include one or more of the following: Training,

Communication, Change in a System or Process, Improvement in Resource Allocations, Clarification of

Current Policies or Processes, etc.

3) LEADERSHIP/MANAGEMENT FOCUS: Put a review of the action plans generated by GAPMTM

on your monthly management meeting agenda and have each champion report each month on the

progress of the action plans to improve the culture, metrics, and the overall organization. Continue

to review the reporting similar to the way you review financial reporting, selecting important areas,

getting feedback from the people in the company on what can or should be done, and then holding

yourselves and all the teams accountable.

SUMMARY

GSMS and its strategic partners have considerable experience in solving complex assessments and

interventions. Strategies are based on the ideals of solving problems for the benefit of our client

while striving to create a sustainable organization.

We constantly face new challenges and devise solutions to solve complex problems with an

entrepreneurial spirit. GSMS would be pleased to discuss how we can work with your organization

to cost-effectively solve your organizational challenges.

For more information visit our website at

globalstrategicmgmt.com

866.417.2415 ∙ 561.208.1071