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Best practice with online webinars 21 st February 2012 1.00 2.00 p.m www.jisc.ac.uk/rsc RSCs Stimulating and supporting innovation in learning Lyn Lall, Phil Hardcastle, Steve Saffhill, John Jones RSC East Midlands

Best practice with online webinars

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An opportunity to explore the tools and skills needed to deliver effective online webinars/meetings.Will raise awareness of best practice in conducting webinars.Webinars are interactive online sessions that can be used to deliver training, support teaching and learning or hold meetings.Delegates will gain an understanding of the issues involved in planning, delivering and maximising the impact of online meetings and webinars, including: Planning – minimising risk of failure Checklist of resources needed Delivering/ engaging your audience Evaluating Maximising impact

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Page 1: Best practice with online webinars

Lyn Lall February 21, 2012 | slide 1

Best practice with online webinars21st February 2012

1.00 – 2.00 p.m

www.jisc.ac.uk/rsc RSCs – Stimulating and supporting innovation in learning

Lyn Lall, Phil Hardcastle, Steve Saffhill, John Jones

RSC East Midlands

Page 2: Best practice with online webinars

Bingo card Icebreaker - tick as many

that apply to you

Been skydiving. A Strictly Come

dancing fan

Enters online

competitions

regularly

Wears a lot of green

Loves gadgets Goes abroad at least

twice a year

Loves the Twilight

film saga

Enjoys the cinema

weekly

Curry is a favourite

meal.

Loves casinos Shops at German

supermarkets

Owns a Smartphone

Lyn Lall February 21, 2012 | slide 2

Page 3: Best practice with online webinars

Aims and objectives of the session

To draw on the experience of the RSC and others to

identify key strategies to increase the effectiveness

of online meetings

Objectives

Planning – minimising risk of failure

Checklist of resources needed

Delivering/ engaging your audience

Evaluating

Maximising impact

Lyn Lall February 21, 2012 | slide 3

Page 4: Best practice with online webinars

Lyn Lall February 21, 2012 | slide 4

What is your role?

A. Manager

B. Team leader

C. Teacher

D. Learning support

E. Business support

Page 5: Best practice with online webinars

Did you attend the previous In brief ?

Yes

No

Lyn Lall February 21, 2012 | slide 5

Page 6: Best practice with online webinars

Lyn Lall February 21, 2012 | slide 6

Is your organisation already using web

conferencing tools?

A. Yes

B. No

C. Don’t know

Page 7: Best practice with online webinars

Principles for effective management

• Define purpose and outcomes

• Structure plan, prepare and design for participant engagement

• Define roles and responsibilities

• Ensure processes exist for identifying, acknowledging, capturing and consolidating ideas, information and knowledge

• Be creative and innovative

Lyn Lall February 21, 2012 | slide 7

Page 8: Best practice with online webinars

Link purpose to possible delivery models

Radio phone in chat show

Teaching/ lecture

Multi site meetings using a mix of collaborative

tools e.g. Titanpad, Googledocs, Conceptboard,

Crocodoc and Skype

Sessions with break out activities to encourage

interaction

Lyn Lall February 21, 2012 | slide 8

Page 9: Best practice with online webinars

Pre event activities

Clear joining instructions

A plan

– Aims

– Structure

– Opportunities for interaction

– Clear roles and responsibilities

Trial run

Back up plan

Lyn Lall February 21, 2012 | slide 9

Page 10: Best practice with online webinars

Prepare to involve your audience

Pre meeting task/questions in advance

Ask them to submit a question on booking the

booking form so that the panel can consider it in

advance

Lyn Lall February 21, 2012 | slide 10

Page 11: Best practice with online webinars

During the event

Ice breaker

Explain use of tools

Protocols

Session will/won’t be recorded

Obtain regular feedback from delegates

Promote and prompt discussion between

delegates

Desk top sharing

Sum up and signpost

Lyn Lall February 21, 2012 | slide 11

Page 12: Best practice with online webinars

Use the pointer function and click where

your dream holiday would be

February 21, 2012 | slide 12

Page 13: Best practice with online webinars

What kind of phone do you

have?

iOS Android

Blackberry Other

February 21, 2012 | slide 13

Page 14: Best practice with online webinars

Panel discussion and sharing of lessons

learnt

Tips and advice from a seasoned radio presenter

If you want to share your experiences or ask a

question, then either

– Raise your hand if you have a microphone and wish to

talk

– Type a question in the chat pane

Lyn Lall February 21, 2012 | slide 14

Page 15: Best practice with online webinars

Preparation

Use colour to break up the slides.

Don’t burden the slides with extraneous graphics.

One at a time will suffice.

Use video to enhance your presentation

Page 16: Best practice with online webinars

Preparation

Learn your script.

Keep smiling. This tends to lift the voice and keep

the presentation upbeat.

Speak clearly, make eye contact even if you're the

only one in the room.

Page 17: Best practice with online webinars

Presentation

Talk to your audience. The language you use and

the length of the webinar are dictated by the

attendees.

Explain things thoroughly and breathe between

sentences.

Don't rush, but keep up a good pace.

Page 18: Best practice with online webinars

Preparation

When you have decided on the content of the

webinar, run through it in front of the computer.

You have to speak as though you are presenting,

or you will underestimate the time taken for the

webinar.

This also allows you to practice your voice and

ensure your notes are complete.

Page 19: Best practice with online webinars

The Webinar

Start with a really good visual. Get them to focus

right away.

Page 20: Best practice with online webinars

The Webinar

Speak clearly, make eye contact even if you're the

only one in the room.

Keep calm. This is made easier if you use the

minimum of technology when you first start to use

webinar software (like no webcam).

Have fun.

Page 21: Best practice with online webinars

The Webinar

Take breaks every 15 minutes, whether these be a

couple of minutes to stretch or a break-out activity.

If you do use a webcam, try not to shuffle about as

it is distracting.

Have an engaged listener in the room with you.

Page 22: Best practice with online webinars

The Webinar

Maintain a high energy level.

Use a second speaker. Get yourself interviewed,

or interview someone else.

Prepare questions for Q&A, just in case nobody

has a question

Page 23: Best practice with online webinars

The Webinar

Finally, make it crystal clear what is the next step

for your listeners. It should be easy to contact you

by phone, email, skype or regular mail.

Page 24: Best practice with online webinars

Activity 1 - 5 minutes

Go to the link in the chat pane and add some

ideas for how you could use webinars in your

organisation. Type your name in the top right

hand box to identify your ideas

http://titanpad.com/rscem21feb2012

Think about it from different viewpoints e.g. an

assessor, teacher, manager, staff development,

trainer, learning support tutor, learner

Lyn Lall February 21, 2012 | slide 24

Page 25: Best practice with online webinars

How ready are you to take the plunge

into web conferencing?

Lyn Lall February 21, 2012 | slide 25

Integration of web conferencing tools into your organisation

Sta

ff/s

tudent skill

s

Page 27: Best practice with online webinars

Next in Brief

6th March - Screencasting

Lyn Lall February 21, 2012 | slide 27