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Introduction to BrandStarsand ProductPlanetsA brand positioning, mapping and performance tracking tool . . . . . . . . . . . . . . . . . . . . . . . . 1 BrandTao The way of brands Best Viewed Full Screen

Brand Mapping Tool

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Introducing a new brand positioning and mapping tool.

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Page 1: Brand Mapping Tool

Introduction to BrandStars™ and ProductPlanets™

A brand positioning, mapping and performance tracking tool

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1BrandTao

The way of brands

Best Viewed Full Screen

Page 2: Brand Mapping Tool

Encountering a brand is like exploring a different world.

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Consumers are attracted by the radiance and gravity of a brand. The level of awareness it illuminates, its difference, relevance and engaging appeal.

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Consumers experience the advertising, products or services that the brand holds within its portfolio.

In this brand mapping system we represent the brand as a sun, called a BrandStar™ and its products as ProductPlanets™. These are mapped to orbit around it.

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Like other brand mapping tools, this system helps you to clearly define a brand and position its products.

However, this mapping system also visually represents how well each product extension fits within a brand system.

Once a brand is mapped, the system goes on to track performance against competitor brands, reporting progress aginst key performance metrics that aid diagnosis of each reported brand’s strengths and weaknesses.

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Defining A BrandStar™BrandCore – the essence of what the brand represents.

BrandEnvironment – the values, distinctive features and heritage that define the brand.

BrandPhotosphere – the defining sensory elements that people describe when interacting with the brand.

BrandGravity – the strength of attraction the BrandStar exerts. This is measured through brand appeal and consideration measures, compared to competitor brands in the same category.

BrandMagnitude – how brightly the brand appears to shine through measures of spontaneous awareness and prompted awareness

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Brand Positioning

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Measuring BrandStar™ Performance

Distinctive from other brands

Engaging

Pertinence

Enj

oyab

le

MemorablyBranded

Engaging Pertinence – persuasive information that relevantly justifies relevance and consideration, logical reappraisal, trial, purchase or continuance of preference

Servi

ce

Valu

e

Function

Availability

Brand Performance Metrics: Brand differentiators and indicators of prowess

Brand Hygiene Metrics:Factors indicating common performance necessities that indicate general competitiveness

Questions within the brand tracker contribute toward 8 metrics: - 4 Brand Hygiene Metrics - 4 Brand Performance Metrics

A brand needs to be competitive by managing the hygiene factors, but growth and long term success often relate to prowess in communicating and demonstrating brand difference, engagement and recognised leadership through the Performance Metrics.

Metrics are reported through continuous quantitative tracking, comparing the brand against the competitive set of other brands in the sector

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Example BrandStar™ Tracking KPI Dashboard

Availability

Service

Function

Value

Memorably Branded

Enjoyable

Engaging Pertinence

Distinctive from others

Availability

Service

Function

Value

Memorably Branded

Enjoyable

Engaging Pertinence

Distinctive from others

Client Brand Example Competitor Brand

Brand Performance KPIsBrand Hygiene KPIs Brand Performance KPIsBrand Hygiene KPIs

75%

65%

43%

39%

70%

38%

46%

46%

82%

65%

43%

43%

67%

47%

42%

35%

Significant shifts since last report: * *Competitor brands active in sector this reporting period:

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**

Positive Negative

*

*

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Availability

Service

Function

Value

Memorably Branded

Enjoyable

Engaging Pertinence

Distinctive from others

Sector Average

75%

YourBrand

CompetitorBrand B

CompetitorBrand B

CompetitorBrand B

YourRanking

BrandStars™ Quarterly Performance Summary Grid

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2

1

2

2

2

2

2

58%

63%

70%

64%

72%

61%

65%

Awareness & Distribution

Customer Service

Quality & Innovative Functionality

Value for Money

Memorable and Recognisable Brand Cues

Enjoyable Comms/Advertising

How Engaging and Relevant in Considering for next Purchase

Brand Distinction

Continuous quantitative tracking reporting every quarter8

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Example BrandStar™ Trend ChartsD

istin

ctive

from

oth

ers

Engaging Pertinence

*

Leading Rational Brand in Q4 = Brand X

Leading Emotional Brand in Q4 = Brand Y

Leading Brand in Q4 = Brand Y

*Q1

Q2

Brand A * Sector Average

Q1 Q4

Q3Q4*Q2 En

joym

ent

Memorably Branded

* *Q1Q2

Brand A * Sector Average

Q1Q4

Q3 Q4

*Q2

Serv

ice

Function

* *Q1 Q2

Brand A * Sector Average

Q1Q4

Q3Q4*Q2

Valu

e

Availability

* *Q1Q2

Brand A * Sector Average

Q1 Q3

Q3Q4*Q2 *Q4

*Q3*Q3

*Q3

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Page 10: Brand Mapping Tool

Defining A ProductPlanet

PlanetCore – the essence of what the product represents

PlanetEnvironment – the rational, distinctive characteristics ,performance features and heritage of the product

PlanetPopulation – profile the consumers that you target for acquisition and also those you retain.

PlanetBenefit - Why would you buy this product?

PlanetAtmosphere – The emotional facets of the product’s personality; how it looks, sounds, acts, tastes, feels, smells

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Some products spawn derivatives – new flavours or variants that aren’t important enough to be classified as a new ProductPlanet in their own right.

These are called ProductMoons – the smaller satellites that orbit their parent ProductPlanet. They may be detailed in the same way as planets – with core, environment, population, benefit and atmosphere specified for each one.

ProductMoon

ProductPlanet

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BrandStarA stronger ProductPlanet

A weaker ProductPlanet

The brand positioning template is the star at the centre of a brand map

- In this system, the better the product is at reflecting or encapsulating the spirit of the brand, the closer it orbits around the BrandStar..

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BrandStars™ and ProductPlanets ™

Page 13: Brand Mapping Tool

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.Volkswagen:

Assured at every turn*

Golf

Passat

Golf PlusJetta

Up!

Beetle

Sharan

Touran

Eos

Touareg

Caravelle

Golf Estate

Phaeton

System Example: VW

Polo

Scirocco

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*This is merely an example and not the current brand essence for VW.13

Page 14: Brand Mapping Tool

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Apple: Inspiring through design *

iPod

Mac Book

iPod Shuffle

Mac Book Pro

iLife

OS X

Mac Pro

iTunes

iMac

Mac mini

iPod Nano

Apple TV

QuickTime

iWork .Mac

*This is merely an example and not the current brand essence for Apple.

Airport

Xserve

Xserve RAID

iPhone

System Example: Apple

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Page 15: Brand Mapping Tool

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Copyright © 2007 BrandTao. All rights reserved. Version 3.0 updated June 2013

Thank you to the first 100,000 readers of the BrandStars™ system. V3.0 adds further details of tracking and

performance evaluation

You may copy, distribute and reference this brand mapping system. When you reference or use the system, you must

highlight BrandTao as the system originator in any documentation.

We would appreciate the inclusion of a link to our blog: www.brandtao.co.uk

We support educators running marketing, brand strategy, planning, research and MBA courses.

If you require support for this system, we answer general enquiries via email for free, in our own time, but charge

standard consultancy fees to work on projects.

If you would like us to undertake a brand audit and tracking, or the development of a BrandStar and ProductPlanet

system for a client, please enquire via email.

Or if you have any questions, also feel free to make contact:

[email protected]

ThankYou.

Page 16: Brand Mapping Tool

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Blog: http://www.brandtao.co.uk

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BrandTaoThe way of brands