Bus com18

© Prentice Hall, 2003 Business Communication Today Chapter 18 - 1

Interviewing Interviewing for Employment for Employment and Following Upand Following Up


Employment Employment InterviewsInterviews

Organization’sMain Objective

Applicant’s Main Objective

Match Applicantswith the

Organization

Match Goals and Capabilities with

the Job


The Typical Sequence The Typical Sequence of Interviewsof Interviews

Applicant’sObjectives

Employer’sObjectives

HiringDecision

HiringDecision

The InterviewProcess

The InterviewProcess

ScreeningStage

ScreeningStage

SelectionStage

SelectionStage Final StageFinal Stage


Types of InterviewsTypes of Interviews

GroupGroupStructuredStructured Open-EndedOpen-Ended

StressStress SituationalSituationalVideoVideo


What Employers What Employers WantWant

Fit with theOrganizationFit with the

OrganizationQualifications

for the JobQualifications

for the Job


PreemploymentPreemploymentTestingTesting

Job-SkillsJob-SkillsTestsTests

Job-SkillsJob-SkillsTestsTests

DrugDrugTestsTestsDrugDrugTestsTests

PsychologicalPsychologicalTestsTests

PsychologicalPsychologicalTestsTests


Researching the Researching the OrganizationOrganization

The Organization The Opportunity

•Full Name

•Location

•Age

•Products

•Industry Position

•Earnings & Growth

•Overall Structure

•Job Title

•Job Functions

•Job Qualifications

•Career Path

•Salary Range

•Travel

•Relocation


Anticipating theAnticipating the

Employer’s QuestionsEmployer’s Questions

College YearsCollege YearsCollege YearsCollege Years

AttitudesAttitudesand Preferencesand Preferences

AttitudesAttitudesand Preferencesand Preferences

EmployersEmployersand Jobsand Jobs

EmployersEmployersand Jobsand Jobs

Work HabitsWork HabitsWork HabitsWork Habits


Preparing Some QuestionsPreparing Some Questions

• Are these my kind of people?

• Can I do this work?

• Will I enjoy the work?

• Do I want this job?

• Does the job pay well?

• Who will be my supervisor?

• What sort of future can I expect?


Preparing for Preparing for

the Job Interviewthe Job Interview

Build Your Build Your ConfidenceConfidenceBuild Your Build Your ConfidenceConfidence

Plan toPlan toLook GoodLook Good

Plan toPlan toLook GoodLook Good

Polish YourPolish YourInterview StyleInterview Style

Polish YourPolish YourInterview StyleInterview Style

ArriveArrivePreparedPrepared

ArriveArrivePreparedPrepared


Handling theHandling theActual InterviewActual Interview

ScreeningScreeningInterviewInterviewScreeningScreeningInterviewInterview

SelectionSelectionInterviewInterviewSelectionSelectionInterviewInterview

FinalFinalInterviewInterview

FinalFinalInterviewInterview

Cover YourCover YourStrong PointsStrong Points

Cover YourCover YourStrong PointsStrong Points

EmphasizeEmphasizeYour PersonalityYour Personality

EmphasizeEmphasizeYour PersonalityYour Personality

DifferentiateDifferentiateYourselfYourself

DifferentiateDifferentiateYourselfYourself


Warm-Up PhaseWarm-Up Phase

Question-andQuestion-andAnswer StageAnswer Stage

The CloseThe Close

Three-StepThree-StepInterview ProcessInterview Process


FirstImpressions

BodyLanguage

The Warm-Up PhaseThe Warm-Up Phase


Questions and Questions and AnswersAnswers

Asking QuestionsAsking Questions

Listening Listening to the Interviewerto the Interviewer

Dealing with Dealing with Personal QuestionsPersonal Questions

Answering QuestionsAnswering Questions


The Close The Close of the Interviewof the Interview

Concluding GracefullyConcluding Gracefully

Discussing SalaryDiscussing Salary

Reviewing NotesReviewing Notes


Following Up Following Up After the InterviewAfter the Interview

Thank-You Messages

InquiryMessages


Other Types ofOther Types of

Follow-up MessagesFollow-up Messages

RequestingRequestingMore TimeMore TimeRequestingRequestingMore TimeMore Time

DecliningDecliningan Offeran Offer

DecliningDecliningan Offeran Offer

Accepting Accepting an Offeran Offer

Accepting Accepting an Offeran Offer

ResigningResigningFrom a JobFrom a JobResigningResigningFrom a JobFrom a Job