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Investments into SAP 360 Customer solutions are considered as necessary for the current and future operation of your business. We believe that your SAP solution shall be treated as an investment, therefore, monitor it and improve its performance. Together withour services you will also receive the tools that allow the perperformance boost.

Solution design and subsequent implementation / re-implementation, respectively specific functional areas;

Implementation/ re-implementation project mana-gement;

Portal and mobile solutions deployment;

AAS-IS solution audit;

Solution operation cost assessment and optimi-zation improvement measures proposal;

Solution improvement areas identification and possible solution re-implementation;

Next steps solution optimization proposal and their time plan.

Our team can assist you in the following areas:

OUR SERVICES

Our experts have an extensive experience in SAP implementation projects and further development since the solution introduction of on the Czech and Slovak markets. They have participated in dozens of large-scale projects and can offer services ranging from a rapid assessment of the curassessment of the current system state to an in-depth analysis of the selected areas and detailed design steps that lead to the performance boost of SAP Customer 360 solution.

The essence of dealing with the above listed areas is that all the activities take place in real time. Only than they have the required added value, thus bring a competitive advantage.

Planning of marketing and sales activities based on current and relevant information on the market and customers, covering the entire sales life-cycle;

System solutions for end-to-end business processes with the active involvement of customers and so on.

Existing and potential customer data collection and recording through various preferred channels s e-mail, sms, chat, blogs, social networks, mobile applications and so on.;

Big data processing analytical tools;

360-degree-customer view, including their history and pand prediction analyses;

Customer need identification in advance, it means earlier than formulated and realized by the customer;

Individual and personalized approach to each single customer, via the preferred communication channel;

Our customer experience points to implement SAP 360 Customer solutions primarily in the following areas, and we believe that they can bring the most value in a relatively short time:

The CRM solution deployment is not just a technology issue, but it is all about removing barriers between people, information and business processes. It does not matter whether you are about to upgrade the current solution or starting out a journey with a CRM solution. You ultimately need a partner who can offer a unique combination of CRM experience and maximiexperience and maximize the solution benefits.

We offer a unique combination of broad scope of con-sulting services and technical capabilities that enable improved customer processes and support systems to ensure their support via CRM solution.

Need to maximize benefits of your CRM solution?

We create real and timeless valuesHELPING YOUR BUSINESS GROW AND INCREASE EFFICIENCY