Business Email Writing Session II: Sentence Construction Part II

Situation 1: Confirming a booking

Events has booked a room with a client, Robert

The booking was made over the phone

Robert requested a confirmation

Hi Robert

Kindly remind the Tower Function Room 10 is block for your training this afternoon upon your request.

Should you have any other problem, please do not hesitate to let me know. Thank you.

Best sincerely Mama Mia

Your Task: Fix this

Dear Robert,

I am writing to confirm Tower Function Room 10 is blocked for your training this afternoon according to your following requirements:

1. Time: 2:30pm – 4:00pm2. Equipment: Projector, pencils, paper3. Seating arrangement: Round table4. Total number of participants: Around 25

If I can be of any further assistance, please let me know.

Sincerely,Mama Mia

Corrected.

Situation 2: Confirming Pricing

Sales has made previous contact with guest

Guest requested basic information regarding pricing and packaging via email

Dear Carter, 

Warm greetings from Kerry Hotel Pudong, Shanghai.  

Further to your Request, ACME corporate rate is RMB 1350+15% about USD 213.34+15% for Deluxe Room; and our Club Room is RMB 1700+15% about USD 268.65+15% both including one person's breakfast and free wifi and free mini bar upon check-in.  

Should  you need any further assistant and details information please feel free contact me. 

Warm Regards, Mama Mia

Dear Mr. Carter, 

Greetings from the Kerry Hotel Pudong, Shanghai!

Thank you for your letter regarding our corporate rates. Our rates and features are as follows: 

ACME Corporate Rates:Deluxe Room:RMB 1350+15% (about USD 213.34+15%) Club Room:RMB 1700+15% (about USD 268.65+15%) Both rooms include:

Breakfast for oneFree wifi Free mini bar upon check-in.

 If  you require more information, please feel free to contact me any time. 

Warm Regards,

Writing a meaningful subject line:

Writing a meaningful subject line:

Comma Splices

Incorrectly uses a comma to divide two independent sentences.

I am tired today, I will take a nap later.

Subject-Verb Agreement

Singular subjects should have singular verbs

Plural subjects have plural verbs.

This is called agreement in number

Refers specifically to verbs in the present tense.

The dirty dishes sitting in the kitchen sink needs to be washed.

Subject Verb

The dirty dishes sitting in the kitchen sink need to be washed.

Verb now matches the

subject in number

Pronoun Antecedent Agreement

What is a pronoun?

A pronoun takes the place of a noun and sometimes refers to a noun.

“He is riding a bike through the park.”

What is a pronoun?

The weather is great today; let’s make the most of it by having a picnic.

What is an antecedent?

Even though the party was fun, it was crowded.

What’s the problem?

When an employee does not agree with his/her boss’s decision, the employee should not support that decision.

Corrected.

When an employee does not agree with his boss’s decision, the employee should not support that decision.

Homework:

Complete both handout worksheets

Write an example of an “incorrect”:Comma splice

Subject-verb DISagreement

Pronoun-antecedent DISagreement

Fix the sentences.

Take the quizzes on schoology.