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CHINESE MOBILE

Business Research

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A Small Research on the reasons of the failure of chinese mobiles..

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Page 1: Business Research

CHINESE MOBILE

Page 2: Business Research

To collect the data to find out the awareness

of Chinese mobile

in Indian market.

OBJECTIVE

Page 3: Business Research

CU

RR

EN

T

SC

EN

AR

IO

OF

MO

BIL

E M

AR

KET

IN

IND

IA

Falling Tariffs and Rising Incomes

Explosive Growth

500 Million by 2010

Page 4: Business Research

DATA COLLECTION

QUESTIONNAIRE

TELEPHONIC INTERVIEW

ONLINE SURVEY

Page 5: Business Research

NOKIA; 19.65

MOTOROLA; 17.54

SAMSUNG; 12.76

SONY ERRICSON;

18.32

LG; 6.45

RELIANCE; 4.12

TATA; 4.34

OTHERS; 16.82

NOKIAMOTOROLASAMSUNGSONY ERRICSONLGRELIANCETATAOTHERS

SHARE OF MOBILE MARKET IN INDIAN

Page 6: Business Research

< 13 YRS1%

14-18 YRS12%

19-24 YRS36%

25-29 YRS27%

30 - 39 YRS16%

> 40 YRS8%

CHINESE MOBILE USER BY AGE

< 13 YRS14-18 YRS19-24 YRS25-29 YRS30 - 39 YRS> 40 YRS

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MORE FEATURES AT LOW PRICE

LESS FEATURES AT LOW PRICE

MORE FEATURES AT HIGH PRICE

LESS FEATURES AT HIGHER PRICE

0%

5%

10%

15%

20%

25%

30%

35%

40%

45%CUSTOMER ANALYSIS

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QUALITY PRICE WARRANTY TECHNOLGY0%

5%

10%

15%

20%

25%

30%

35%

23%

34%

12%

31%CUSTOMER ANALYSIS

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CUSTOMERS FEEDBACK

ABOUT

CHINESE

MOBILE

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QUALITY

EXCELLENT

SATISFARTORY

FAIR

POOR

0.00% 5.00% 10.00% 15.00% 20.00% 25.00% 30.00% 35.00%

29.00%

20.00%

30.00%

21.00%

CUSTOMER FEEDBACK

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ATTRACTIVEAFFORDABLE

AVERAGEHIGH

25.00%

35.00%

30.00%

10.00%

CUSTOMERS FEEDBACK

PRICE

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WARRANTY

LIFETIMEYERALY

QUATERLYNO WARRANTY

0% 7%

35%

58%

Page 14: Business Research

EXCELLENT GOOD LIMITED NO SERVICE0%

10%

20%

30%

40%

50%

60%

70%

0%5%

65%

30%

CUSTOMERS FEEDBACK

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EXCELLENT GOOD FAIR BAD0%

5%

10%

15%

20%

25%

30%

35%

40%

25%

35%

40%

0%

TECHNOLOGY

Page 16: Business Research

2001 2002 2003 2004 2005 2006 2007 2008

4.5 4.75 4.85 5.23 6.32 7.018.54

10.65

FARCASTING SALES IN LAKHS

FARCASTING SALES IN LAKHS

FORCASTING

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PROBLEM

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AUTHORIZED DEALERS

ADVERTISEMENT

BRAND NAME

SPARE PARTS

WARRANTY

RELIABILITY

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Page 20: Business Research

Provide Service CentersCollaborate with small

players to gain a brand name …Ex. FLY, SPICE etc

Build trust for the product among the consumers

Create awareness through Advertisements and

promotions

Install a manufacturing unit in India Exclusive Showroom

Page 21: Business Research

ANKUR ARORA9953065066

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