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03/10/2012 1 Business Capabilities If you want to Architect the Enterprise Founder and President of Iasa UK, Matt Deacon, CEO, inTHiNK, CTO (Co-founder) Ensygnia

Closing the gap business capabilities

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Iasa UK Ignite 2 presentation on Business Capabiltiy Modelling by Matt Deacon, inTHiNK ltd and Iasa UK

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Page 1: Closing the gap business capabilities

03/10/2012 1

Business Capabilities If you want to

Architect the Enterprise

Founder and President of Iasa UK,

Matt Deacon, CEO, inTHiNK,

CTO (Co-founder) Ensygnia

Page 2: Closing the gap business capabilities

03/10/2012 2

Technology

Business Strategy

Page 3: Closing the gap business capabilities

03/10/2012 3

IT Maturity?

Managing IT like a business

Managing the IT capability

Managing the

IT budget

Managing IT for business

value

Page 4: Closing the gap business capabilities

03/10/2012 4

IT Maturity?

Managing IT like a business

Managing the IT capability

Managing the

IT budget

Managing IT for business

value

X "As a"

Page 5: Closing the gap business capabilities

03/10/2012 5

IT Maturity?

Managing IT like a business

Managing the IT capability

Managing the

IT budget

Managing IT for business

value

X "As a"

Page 6: Closing the gap business capabilities

03/10/2012 6

Forget the “HOW!”

http://www.sonofthesouth.net/american-indians/pictures/cheyenne/indian-chief.jpg

6

Page 7: Closing the gap business capabilities

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Look at the What!

• Capabilities describe WHAT a business does

• Encapsulates Activities that describe HOW it’s delivered

7

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8

Value Orientation

Page 9: Closing the gap business capabilities

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9

Enterprise Value Mapping

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Capability map (simplified, partial)

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Page 11: Closing the gap business capabilities

03/10/2012 11

Restructure or Refactor Capability Heat maps

GO ACROSS

GO IN

Restructuring Refactoring

Value Streams Capability models

Page 12: Closing the gap business capabilities

03/10/2012 12

Capability Value Streams

• Value Streams follow chains of services linking different capabilities together

• Allows us to identify primary and secondary performance issues

Page 13: Closing the gap business capabilities

03/10/2012 13

Capability Value Streams

• By re-ordering and removing unnecessary capabilities many of the performance issues can be addressed.

Page 14: Closing the gap business capabilities

03/10/2012 14

GO ACROSS GO IN

Creating the case for Change Capability Heat maps

Restructuring Refactoring

Value Streams Capability models

Synthesis

Outline business cases

Service catalogue

Exec review

Report

Target Operating Model

Page 15: Closing the gap business capabilities

03/10/2012 15

Technology

Business Strategy

Business Capabilities

Service Orientation

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