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presents Content 101: How to Create Content People Actually Care About JAY ACUNZO @Jay_zo

Content 101: How to Create Content People Actually Care About

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In this class, Jay Acunzo of HubSpot will "demystify content." Learn how to hone in on the right content strategy for your company. (Spoiler alert: it needs to be all about people.) Through workshops and examples, you'll practice blending the art and science of content-creation to make your publishing process easy, simple, and effective.

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Page 1: Content 101: How to Create Content People Actually Care About

presents

Content 101: How to Create Content People Actually Care About

JAY ACUNZO @Jay_zo

Page 2: Content 101: How to Create Content People Actually Care About

Jay Acunzo

Jay Acunzo is Director of Platform and Community at Next View Ventures and was previously the head of content production & strategy at HubSpot. He’s a former Googler and co-founder of Boston Content, a community of 300 local content producers and marketers. Some say he’s sarcastic. Others say that’s accurate.

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Seriously, How Do I actually execute

Content Marketing?

JAY ACUNZO | @JAY_ZO

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Jay Acunzo | @Jay_zo

(BosContent.com)

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Agenda:• Why Content? • How to Execute

– Revealing Patterns – Lean on Three Things – Visual Playbook

• Resources • Q&A

(More) !

(Less)

Outcome:

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A Story…

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A Story…

Sit through THIS, sucker!

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@Jay_zo

Make Stuff

People Want

Make People

Want Stuff

Modern Marketing:

(via Smithery.co)

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Why Content?

(ASIDE FROM THE BUZZ DU JOUR)

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To be a great modern marketer is to accept

1 simple truth:

@Jay_zo

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To be a great modern marketer is to accept

1 simple truth:

Consumers have all the power.

@Jay_zo

Page 12: Content 101: How to Create Content People Actually Care About

To be a great modern marketer is to accept

1 simple truth:

Consumers have all the power.

Period.

@Jay_zo

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Three Causes

@Jay_zo

Media

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@Jay_zo

Make Stuff

People Want

Make People

Want Stuff

Modern Marketing:

(via Smithery.co)

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How to Execute

(OR, “HELP! HELP! MY BOSS WANTS ME TO, LIKE, WRITE STUFF NOW!”)

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@Jay_zo

At HubSpot…• 5-8 blog posts/day

• 4-6 premium resources/month

• 1.5M views, 250K subscribers

• 50K monthly leads

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Title and Content Layout with List• Add your first bullet point here • Add your second bullet point here • Add your third bullet point here

@Jay_zo

Holy Scale, Batman!

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@Jay_zo

Process, Infrastructure, & Foundation

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How to Execute:2 Revealing Patterns

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@Jay_zo

Pattern 1:

vs.

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@Jay_zo

Pattern 1:

vs.

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@Jay_zo

Pattern 1:

vs.

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@Jay_zo

Pattern 1:

vs.

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!25

Most views when it launches

Pattern 2: Helpful vs. “Thought Leadership”

Crashes over time, but not to zero

@Jay_zo

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!26

Most views upon launch

Pattern 2: Helpful vs. “Thought Leadership”

Crashes to zero

Unpredictable traffic

@Jay_zo

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!27

Pattern 2: Helpful vs. “Thought Leadership”

Grow this by building inventory.

@Jay_zo

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!28

Pattern 2: Helpful vs. “Thought Leadership”

(Boosted by old posts and inventory of helpful content.)

@Jay_zo

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On HubSpot’s Blog • 70% of traffic from posts older than 1 month • 50% of top 10 most viewed monthly posts older than 1 month

Huge inventory. Huge ROI.

@Jay_zo

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How to Execute:Lean on 3 Things

PEOPLE | PERSONAS | PROCESS

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@Jay_zo

1. People (Not HubSpotter.) (PhotoBomber.)

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Why Do YOU Create Content?

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@Jay_zo

2. Personas

[name] [demographic] [goals]

Fictional representations of your ideal customers based on real data about demographics and behavior, along with educated speculation about their personal histories, motivations, and concerns.

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@Jay_zo

“Create content for marketers.”

“Create content for Mary.”

?

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Who Is YOUR Persona? - 3 words to describe them - 3 problems they face - 3 adjectives for subsequent content

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@Jay_zo

2. Process

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@Jay_zo

2. Process

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@Jay_zo

2. Process

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What’s This Process Actually Look Like?

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Goal

Planning Production Analysis Distributi

on

3. ProcessContent Team Workflow

@Jay_zo

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Goal

Planning Production Analysis Distributi

on

3. ProcessContent Team Workflow STOP! Get These First…

• Personas

• Visual workflow tool (my favorite: Trello)

• Editorial calendar (spreadsheet or Google Calendar)

• Idea pipeline (Trello or Evernote)

• Match metrics to content @Jay_zo

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3. Process

Core Content

Blog + “Atomize”

Email + Social

Paid & Partner

Promotion

Audience Outposts

Campaign Playbook

@Jay_zo

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3. Process

Core Content

Blog + “Atomize”

Email + Social

Paid Promotio

n

Partners +

Outposts

Campaign Playbook

@Jay_zo

Turning This Wheel… • Core content first • Blogging as distribution • Email lists nurture, but

also GROW reach • Outposts = organic

audience acquisition • Paid: Taboola, Outbrain,

etc.

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Goal

Planning Production Analysis Distributi

on

3. Process

Core Content

Blog + “Atomize”

Email + Social

Paid & Partner

Promotion

Audience Outposts

Content Team Workflow Campaign Playbook

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@Jay_zo

Recap

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Thank You! Questions?Free Resources

• Boston Content (boscontent.com) • Buyer Persona Template

(tiny.cc/persona) • Editorial Calendar Template

(tiny.cc/edcal)

Reading

• Content Rules (old but good) • Crap! The Content Deluge • The Elements of Content

Strategy • John Cleese on Creativity

(YouTube search) • The Accidental Creative

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Course Title  Course Title

INSTRUCTOR NAME