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An introduction to conversion rate optimisation for West Australian businesses. Why it matters, what you can do and what results you can get.
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Conversion Rate OptimisationStop Gambling With Your Marketing
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Conversion Rate Optimisation
Getting more from your existing traffic
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You Make More Money
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You Stop Burning Money on Advertising
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Average Conversion Rate is 2-4%
• Only 2 out of every 100 visitors buys anything
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The Best Sites Convert 40-80%
20 -40 times more business
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Adobe 2013 Digital Marketing Optimisation Survey
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86% of companies allocate 15% or less of their budget to
optimization
53% allocate less than 5%
• Source Adobe
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At the other end of the scale,only 3% allocate more than
half of their marketing budget to optimization
• Source Adobe
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Those 3% have the highest conversion rates
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The Best Sites Convert 40-80%
20 -40 times more business
Is a green button better than red?
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Always do your own testing
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Have you done 80,000 tests this year?
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You Have Work to Do
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Death of a thousand leaks
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What to do first?
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Adopt a testing mindset
Think differently about your marketing
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Hire a good copywriter
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Make sure everything works
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Make it fast
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• 40% of your visitors will leave after 3 secs
• A 1 sec delay causes a 7% drop in sales
• Source Aberdeen Group
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Get quality data
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Don’t do what everybody else is doing
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Get a good coach
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Questions to ask Your Marketing Consultant Questions to ask your consultant
Does their team have the following skills?
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What track record do they have? How much extra revenue did they generate for their previous clients?
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How much did they save their other clients?
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What examples of using analytics to identify sales improvements can they show you?
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What direct response marketing experience
do they have?
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Always bring the results back to dollars
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The Business Case for CRO
Example:Say your website generates $300,000 pa at a 2%
conversion rate.Increasing your conversion rate to 2.2% (an extra
10%) would result in an extra $30,000 pa.
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• That’s with no extra traffic
• No extra marketing
• No extra advertising
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• Increasing it from 2% to 4% would be a 100% increase
• Double your revenue at $600,000
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How much more advertising would you have to do
to get such an increase?
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Blogs
• http://makethemclick.com.au/library• http://www.bryaneisenberg.com/• http://www.getelastic.com/category/conversi
on-optimization-marketing/• http://unbounce.com/blog/• https://blog.kissmetrics.com/
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Blogs
• http://www.conversionvoodoo.com/blog/• http://contentverve.com/• http://visualwebsiteoptimizer.com/split-testin
g-blog/• http://www.marketingexperiments.com/blog/• http://conversionscientist.com/• http://conversionxl.com/blog/
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Testing Sites
• https://developers.google.com/pagespeed/• http://fpt.pingdom.com/• http://www.webpagetest.org/• http://www.websiteoptimization.com/services
/analyze/• http://www.showslow.com/• http://site-perf.com/• http://gtmetrix.com/
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Validators
• http://validator.w3.org/• http://browsershots.org/• http://www.sidar.org/hera/• http://wave.webaim.org/
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Split Testing
• http://unbounce.com/• https://www.optimizely.com/• http://visualwebsiteoptimizer.com/• http://www.monetate.com/• http://ioninteractive.com/
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Analytics Alternatives
• http://piwik.org/• http://www.woopra.com/• http://www.quantcast.com/• http://www.clicktale.com/• http://www.clicky.com/
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Questions
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