Corporate Presentation 8 Jul 2010 Pdf

© 2010 Colt Technology Services Group Limited. All rights reserved.

Colt: a corporate view

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Contents

About Colt

Pressure is mounting

Taking a complete view

Why work with Colt

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3© 2010 Colt Technology Services Group Limited. All rights reserved.

About Colt

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Getting the most from today

You need confidence in our• Ability to deliver

• Scale of operation

• Level of expertise

• Long term stability

You’ll want to understand• What we can do for you?

• What is our vision for the future?

• What do customers think of us?

• How we can make a difference to your business?

• How we are different?

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About ColtReach

• Exceptional owned / operated European network and 19 data centres

• Unrivalled reach to 100 cities throughout Europe

• Extensive integrated IT infrastructure

Capability

• IT managed services, data and voice services

• Working with the leading technology vendors and 600 channel partners

• 5,000 employees in 15 countries

Credibility

• Over 35,000 organisations trust us

• Providing mission-critical services in demanding market sectors

• We manage thousands of IT systems for our customers

• Trusted by other carriers

Performance

• Revenues of €1,622m in 2009

• 2009 EBITDA of €318.7m and profit of €85m

• Shareholder stability

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Businesses dependent on Colt

More than 35,000 European organisations across all market segments rely on Colt to deliver high performance network and computing solutions

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Our customers’ words

Direct Line Versicherung AG

Colt’s Managed Services provide us with a stable IT infrastructure characterised

by high flexibility.”

“ Thanks to Colt Managed Services, ING is

much better placed to expand market share and go from

strength to strength.”

“

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SDU Uitgevers

We were very impressed with Colt’s holistic approach to our needs

assessment and our decision was based on our belief that because Colt owned the network

infrastructure and assets they were able to offer scalable ‘best in class’ managed services solutions

specific to our business needs.”

“ Colt is a great company to work with as it is open and agile. We have regular access to Colt’s

technical experts and senior business executives and they really give us confidence

that they take our business seriously.”

NEC Europe

ING

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Opinions of the analysts

Other would-be enterprise cloud offerings from telcos such as AT&T Synaptic, Verizon computing as a

service and BT Group VDC are not as advanced as Colt.”

“

The 451 Group

[Colt] is a leader in bringing Ethernet Services

to Market.”“

Gartner

Colt is also a leading provider of managed hosting

services. Best suited for European firms looking for aggressive

Ethernet performance and best prices.”

“

Forrester

Colt is an early-mover in bringing its network and

managed services together in a joined-up and coherent

single point of sale.”

“

Current Analysis


Pressure is mounting

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14 hours of video uploaded to You Tube every minute

5 billion items of content uploaded every day

3,000 books published everyday

2008 worldwide retail eCommerce spending, excluding travel, totalled $438 billion

Over 1 million people make a living on eBay

Growth in data volumes DOUBLING every year

Internet traffic growing at 50% every year

In 2005 the human race produced an estimated 150 exabytes* of data, in 2010 this will grow to 1,200 exabytes*1 exabyte = 1 billion gigabytes

Is the information explosion changing business?

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Can IT bear the burden of change?

Economic uncertainty is driving need for greater efficiency

More system automation, introduction of new applications, ‘As a service’ e.g. Enterprise cloud infrastructure

Changing market demands driving constantly changing business models

Systems need to be able to rapidly cope with change, scalability, flexibility e.g. SOA, next generation networking

Increasing speed of change making speed to market critical

More flexibility and scalability in infrastructure e.g. virtualisation, utility computing

Business Challenge IT Response

“Most IT organisations spend 70 to 80 percent of their time updating, patching, and maintaining applications…the real value is being able to understand the business requirements and then proposing…the best way for the corporation to utilize technology to achieve their goals”

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Balancing priorities in the face of complexity

Pay-as-you-go services IT optimisation Legacy systems

Risk Mitigation Flexibility capital shortage

Cost ReductionBusiness Transformation Security

Headcount Scalable services

Skills shortage Innovation Speed to market

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“Acceleration in the adoption of technologies such as cloud computing and virtualisation will result in a fifth of businesses owning no IT assets whatsoever by 2012”

Gartner, Top Predictions for IT Organizations and Users in 2010 and Beyond

29 December 2009

The analyst’s view:

How likely is this for your organisation?


Taking a complete view

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The separation of IT and network resources results in major challenges:

• No application SLA’s

• Multiple vendor management

• Increased security concerns

• Regulatory issues

• Limited on-demand provisioning and billing

The Colt approach offers:

• True application-centric SLAs

• Transparent connections between cloud and enterprise resources

• Flexible resource allocation

• On demand provisioning/billing

• Complete security

• Ability to meet local data compliance requirements

The advantages of integrating network and IT

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Powered by three critical elementsInformation delivery platform for European Business

• It’s the combination of three critical elements:

– Networks

– IT infrastructure & services

– Expertise in IT managed services and networking

• A powerful resource enabling our customers to share, process and store their vital business information.

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Pioneering European Ethernet and IP networksNetworks• High performance European

networks delivering focused IT managed services, connectivity and telephony.

• Leadership in Ethernet is a key catalyst for the information delivery platform.

• Designed and engineered exclusively for the needs of business customers.

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Unrivalled network reach

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Ethernet - the catalyst for the delivery platformTraditional capacity management is inefficient

A dumb pipe is no longer viable

• Bandwidth is easy to upgrade

• Rapid scalability of services

• End-to-end application visibility

• Applications perform better due to lower latency

• High speeds available throughout the network

• Integrated security

Ethernet is key to managed service

delivery

Peak need

Deployed capacity

Dem

and

/ cap

acity Insufficient

capacity

Wasted capacity

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The platform for successIT Infrastructure

• 19 pan-European data centres act as a platform for creating a range of powerful business focused IT managed services.

• High performance, security and reliability that supports the needs of the most demanding customers.

IT Services

• One of the widest portfolios of managed infrastructure, application and security solutions.

• Partnering with leading vendors we develop flexible services and deliver them over our unique network.

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Quality through integrated resources

• Purpose built data centres across Europe

• 19 fully integrated data centres connected by our fibre network

– Over 31,000m2 hosting space available

• 24x7 dedicated Security Operations Centre

– ISO/IEC 27001 certified

• Supporting over:

– 5,000 customer racks

– Tens of thousands of devices

– Petabytes of storage under management

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• Cost control• Speed to market• Risk management• IT optimisation

• Building a joint understanding

• Selecting the right solution

Traditional IT model, relying on

internal resources

Managed services adoption using third party IT operations

XaaS/Cloud services adoption

purchasing subscription

services

Consultancy IT solutionsBusiness issues

Delivering success through IT Managed Services 1. Understanding the customer journey

2. Selecting the right delivery model

• In conjunction with in-house IT

X-as-a service

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Creating intelligent solutionsExpertise• We bring together all the

components to form successful integrated solutions.

• Industry focused experts experienced and developing customer solutions.

• Professional services consultants with experience of all the leading technologies.

• Quality service management underpinned by industry best practice e.g. ITILv3, ISO.

• Keeping the customer in control by providing end to end visibility and management.

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Far reaching expertise Our portfolio

• Telephony

• Interactive voice

• Private networking

• Internet solutions

• IT Managed Services

• Enterprise cloud services

• Unified communications

• Consultancy services

Our technology partners

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Bringing it all togetherAt Colt we bring it all together to ensure:

• You get the end to end service level assurance that your business needs.

• You stay in control of what you manage and what we manage.

• Your business processes are as secure as they need to be.

• Your business environment meets external and regulatory requirements.

• You know what you are paying for and your charges reflect your changing needs.

• Access to the local experts who know how to bring these elements together for your business.

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A shared journey

“The illiterate of the 21st century will not be those who cannot read and write, but those who can’t learn, unlearn and re-learn”

- Alvin Toffler (futurologist)

• Changing business models bring changing IT priorities and approaches

• Colt knows that change is constant and works with customers to help them find the right solutions for their business

• Matching business needs to technology solutions

• An information delivery platform which is a powerful resource for our customers


Why work with Colt?

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Why work with Colt?

• The leading information delivery platform for European business.

• Customers can depend on Colt for an innovative approach.

• Exclusively focused on the needs of European businesses.

• Environmentally and socially responsibility.

• Delivering an outstanding customer experience is standard.

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Making a business impact

• Reducing capital expenditure

• Making assets work harder

• Bringing your new services to market, faster

• Keeping you in control

• Contributing to environmental and energy goals

• Doing more with less

• Bringing on the right services when you need them

• Innovative approach to resolving customer issues

© 2010 Colt Technology Services Group Limited. All rights reserved.

Thank you