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Revenue Growth – whose job is it actually?

CPS Food for Thought Breakfast Talk by Tony Cross- Revenue Growth: Whose job is it anyway?

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Prominent Sales Growth Expert Mr Tony Cross Revenue Growth: The Pivotal Role of the Banking Sales Manager Few banks are as effective as they could be in building selling systems that produce sustainable sales growth. In our experience, the key to success is defining exactly what sales managers have to do to build these systems. Professionals encounter a number of obstacles in meeting this challenge. The first is realising that growing sales sustainably involves far more than having those tough conversations about targets… Tony Cross has helped a range of top, listed companies grow their revenue. He investigates the leading practices in sales management, the most important myths and pitfalls in sales management and explains what Sales Managers have to do to grow revenue sustainably. In telling the stories of these successful brands, he focuses on the importance of accountability and the myth of managing targets..

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Page 1: CPS Food for Thought Breakfast Talk by Tony Cross- Revenue Growth: Whose job is it anyway?

Revenue Growth – whose job is it actually?

Page 2: CPS Food for Thought Breakfast Talk by Tony Cross- Revenue Growth: Whose job is it anyway?

Being a Sales Person is the 2nd toughest Job in the

World

Page 3: CPS Food for Thought Breakfast Talk by Tony Cross- Revenue Growth: Whose job is it anyway?

Sales Management is the Hardest Job in the World

Page 4: CPS Food for Thought Breakfast Talk by Tony Cross- Revenue Growth: Whose job is it anyway?

Most don’t get it right

BECAUSE THE SYSTEM THROUGH WHICH YOUR SELLING RESOURCES ARE MAXIMISED IS NOT IN PLACE

Page 5: CPS Food for Thought Breakfast Talk by Tony Cross- Revenue Growth: Whose job is it anyway?

challenge 01: Selling and Sales

Management are not the same job.

Page 6: CPS Food for Thought Breakfast Talk by Tony Cross- Revenue Growth: Whose job is it anyway?

Sales Managers have 3 tough roles

Page 7: CPS Food for Thought Breakfast Talk by Tony Cross- Revenue Growth: Whose job is it anyway?

challenge 02: Hindsight is

surprisingly noisy

Page 8: CPS Food for Thought Breakfast Talk by Tony Cross- Revenue Growth: Whose job is it anyway?
Page 9: CPS Food for Thought Breakfast Talk by Tony Cross- Revenue Growth: Whose job is it anyway?

challenge 03: Metrics, metrics

everywhere – but what can we control?

Page 10: CPS Food for Thought Breakfast Talk by Tony Cross- Revenue Growth: Whose job is it anyway?

Research suggests:

There are over 300 metrics you can use to measure sales.

Page 11: CPS Food for Thought Breakfast Talk by Tony Cross- Revenue Growth: Whose job is it anyway?

So what can we do?

BUILD A

SYSTEM

Page 12: CPS Food for Thought Breakfast Talk by Tony Cross- Revenue Growth: Whose job is it anyway?

idea 01: Create a culture of

accountability.

Page 13: CPS Food for Thought Breakfast Talk by Tony Cross- Revenue Growth: Whose job is it anyway?

The Management Pyramid

Page 14: CPS Food for Thought Breakfast Talk by Tony Cross- Revenue Growth: Whose job is it anyway?

idea 02: Shape Behaviour through

critical questions

Page 15: CPS Food for Thought Breakfast Talk by Tony Cross- Revenue Growth: Whose job is it anyway?

Ask the right critical questions.

Repeatedly.

And you will shape behaviour.

Page 16: CPS Food for Thought Breakfast Talk by Tony Cross- Revenue Growth: Whose job is it anyway?

idea 03: Tighten measurement

Page 17: CPS Food for Thought Breakfast Talk by Tony Cross- Revenue Growth: Whose job is it anyway?

Holistic performance formula

Page 18: CPS Food for Thought Breakfast Talk by Tony Cross- Revenue Growth: Whose job is it anyway?

Culture of ACCOUNTABILITY.

Critical QUESTIONS.

Tighten MEASUREMENT.

Page 19: CPS Food for Thought Breakfast Talk by Tony Cross- Revenue Growth: Whose job is it anyway?

Closing thought: SALES IS A

SYSTEM. NOT AN EVENT NOT A PERSON

SO, LOOK AFTER THE SOIL AND THE SEEDS WILL PROSPER

Page 20: CPS Food for Thought Breakfast Talk by Tony Cross- Revenue Growth: Whose job is it anyway?

Tony Cross [email protected]