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People Analy+cs You Are What YOU Like

Cubeyou Social Analytics Presentation 06182013

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Page 1: Cubeyou Social Analytics Presentation 06182013

People  Analy+cs  

You  Are  What  YOU  Like    

Page 2: Cubeyou Social Analytics Presentation 06182013

WE  BELIEVE  

• YOU  ARE  WHAT  YOU  LIKE.  

• YOUR  CUSTOMERS  ARE  YOUR  MOST  IMPORTANT  ASSET.  

• THE  MORE  YOU  KNOW  YOUR  CUSTOMERS,  THE  MORE  VALUABLE  YOU  ARE.  

Page 3: Cubeyou Social Analytics Presentation 06182013

THE  PROBLEM  YOU  DO  NOT  KNOW  ENOUGH  ABOUT  YOUR  USERS!  

ALL  I  KNOW  ABOUT  MOST  OF  MY  CUSTOMERS  IS  JUST  THEIR  EMAIL…  

Page 4: Cubeyou Social Analytics Presentation 06182013

We  can  predict  your  customers’:  personality  type,  age,  income,  poli6cal  orienta6on,  cultural  background,  intelligence,  adop6on  circle,  emo6onal  status  and  much  more...    

WE  USE  BIG  DATA  TO  CALCULATE  NEW  CUSTOMER  INFO  OUR  SOLUTION  

Page 5: Cubeyou Social Analytics Presentation 06182013

       

emails  

Cubeyou  idenGfies  users  across  different  sources  

and  collects  info  related  to    users’  likes/interests  (FB  likes,  Google+  Follows,  Linkedin  skills,  etc.)  

Likes  algorithm  powered  by  Cambridge  university  

Complete  and  acLonable  Psychographic  profile  

Patent  pending  algorithm  developed  over  4  years  by  Cambridge  PhDs  and  Cubeyou  data  scienGsts,  crunches  data  and  creates    

InferenGal  info.  

System  delivers  a  complete  and  acGonable  customer  psychographic  profile  calculaGng  personality,  

values,  a[tudes,  interests,  lifestyles…  

HOW  DOES  IT  WORK?  

Page 6: Cubeyou Social Analytics Presentation 06182013

“CREATING  NEW  CUSTOMER  INSIGHTS  TO    BETTER  ENGAGE  YOUR  AUDIENCE”.  

Page 7: Cubeyou Social Analytics Presentation 06182013

HOW  DOES  IT  WORK?  (STEP  1)  3  WAYS  TO  CREATE  CUSTOMER  PROFILES  

Page 8: Cubeyou Social Analytics Presentation 06182013

HOW  DOES  IT  WORK?  (STEP  2)  WE  CRUNCH  PEOPLES  LIKES  AND  CALCULATE  NEW,  EXPANDED  USER  PROFILES  

Page 9: Cubeyou Social Analytics Presentation 06182013

HOW  DOES  IT  WORK?  (STEP  3)  WE  AGGREGATE  EXPANDED  USER  PROFILES  FOR  YOU  

Page 10: Cubeyou Social Analytics Presentation 06182013

HOW  DOES  IT  WORK?  (STEP  4)  YOU  SEGMENT  USERS  TO  MEET  YOUR  NEEDS  

Page 11: Cubeyou Social Analytics Presentation 06182013

HOW  CUBEYOU  HELPS  BUILD  YOUR  BUSINESS:  

• MARKETING  -­‐  Precisely  target  markeGng  efforts  by  beaer  understanding  your  customer  preferences.  

• SALES  -­‐  increase  close  success  rates  by  pre-­‐qualifying  sales  leads  based  on  personal  profiles.  

• CUSTOMER  SERVICE  -­‐  Solve  customer  crisis  by  beaer  understanding  the  single  user  personality.  

   • R&D  –  Focus  research  &  development    based  on  your  user’s  interests,  a[tudes  and  lifestyle.  

Page 12: Cubeyou Social Analytics Presentation 06182013

MARKETING:  SCENARIO:  NEW/HIGHLY  PRICED  PRODUCT  LAUNCH  1.  SEGMENT  WHO  YOU  WANT  TO  TARGET:    • High  Income;  Early  Adopters  

2.  UNDERSTAND  WHO  THEY  ARE  AND  FIND  PATTERNS    • Age:  Average  customer  is  25-­‐35  (  Not  35-­‐45  as  we  thought)  •  Income:  Mid  level  spends  more,  (NOT  high  income  as  we  thought)    3.  UNDERSTAND  HOW  TO  CONNECT  WITH  THEM  • Conserva6ve:  Interested  more  in  hard  facts,  No  emo6onal  selling  • Outgoing:  Use  informal  language,  short  and  clear  sentences  

4.  UNDERSTAND  HOW  TO  GAIN  THEIR  INTEREST  • Environmentally  aware:    underline  green  aXributes  and  recycling  • Tech  geek:  highlight  tech  details  bit&bytes    5.  UNDERSTAND  WHERE  TO  FIND  THEM  –  • Web:  (Apple,  Amazon)  Product  available  on  Apple  Store  and  Amazon.com  

• Print:  (Men’s  Health,  Wired,  Makers)  Adver6sing  on  Men's  Health  and  Wired     RESULTS:  Ad  EffecGveness  up  35%  -­‐  ROI  up  120%  

 

Page 13: Cubeyou Social Analytics Presentation 06182013

EASILY  INTEGRATE  WITH  WHAT  YOU  ALREADY  USE:  (APIS/CSV)  

Page 14: Cubeyou Social Analytics Presentation 06182013

WHO  THINKS  WE’RE  COOL:  

Page 15: Cubeyou Social Analytics Presentation 06182013

Let’s  see  how  we  can  help  you  Contact  Mark  Friedler  –  San  Francisco    

tel.  415.683.6601  [email protected]  

www.cubeyou.com