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Developing a Customer Centric Strategy
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A CUSTOMER-CENTRIC EXECUTIVE EDUCATION APPROACH · B2B MARKETING STRATEGY: A CUSTOMER-CENTRIC APPROACH How to Simultaneously Boost Customer Satisfaction and Shareholder Value. Customer
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EVOLVING INTO A CUSTOMER-CENTRIC CULTURE Douglas... · The Need for a Customer-centric Strategy • Customer acquisition costs are high. • It is much more difficult to get a customer
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