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1 OFFICIAL PARTNER LONDON 2012 Chris Daniels, Head of London 2012 B2B Activation [email protected]

Customer Experience Presentation by Lloyds Banking Group at ECEW 2012

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Page 1: Customer Experience Presentation by Lloyds Banking Group at ECEW 2012

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OFFICIAL PARTNER LONDON 2012Chris Daniels, Head of London 2012 B2B [email protected]

Page 2: Customer Experience Presentation by Lloyds Banking Group at ECEW 2012

Back drop of Lloyds Banking Group

Page 3: Customer Experience Presentation by Lloyds Banking Group at ECEW 2012

Lessons from the Army

Page 4: Customer Experience Presentation by Lloyds Banking Group at ECEW 2012

No one likes spending money…

Page 5: Customer Experience Presentation by Lloyds Banking Group at ECEW 2012

Everybody’s perception of the Olympics is very different

Page 6: Customer Experience Presentation by Lloyds Banking Group at ECEW 2012

COMMUNITYLEARNING &

DEVELOPMENT HEALTH & WELLBEING

Teaching Values Through Leadership & Volunteering in the community

Short films using Olympic and Wholesale talent to reflect on parallels between business and sport

Improve physical fitness levels working towards set targets

LONDON 2012 REWARDS

CAMPAIGN

PROGRAMMES

PRIORITIES

WHAT?

REWARD

Page 7: Customer Experience Presentation by Lloyds Banking Group at ECEW 2012

Celebrating success stories

Page 8: Customer Experience Presentation by Lloyds Banking Group at ECEW 2012

Personal Bests

Personal Bests Video