15
#2015ConnectCon @connectmembers facebook.com/connectmembers #2015ConnectCon @connectmembers facebook.com/connectmembers #2015ConnectCon @connectmembers facebook.com/connectmembers

Data.com Connect Presents: Robert Wolfrum & Amanda Stam - Learning the Connect Ropes: B2B Account Mapping & Cracking for Maximum Lifetime Value

Embed Size (px)

Citation preview

Page 1: Data.com Connect Presents: Robert Wolfrum & Amanda Stam - Learning the Connect Ropes: B2B Account Mapping & Cracking for Maximum Lifetime Value

#2015ConnectCon @connectmembers facebook.com/connectmembers #2015ConnectCon @connectmembers facebook.com/connectmembers #2015ConnectCon @connectmembers facebook.com/connectmembers

Page 2: Data.com Connect Presents: Robert Wolfrum & Amanda Stam - Learning the Connect Ropes: B2B Account Mapping & Cracking for Maximum Lifetime Value

#2015ConnectCon @connectmembers facebook.com/connectmembers #2015ConnectCon @connectmembers facebook.com/connectmembers 2

Learning the Connect Ropes: B2B Account Mapping & Cracking for Maximum Lifetime Value

Robert Wolfrum Director, SAP Practice Development @RobertWolfrum www.murflow.net meetup.com/ChicagoDataConnectors [email protected] (312) 731-9100 Amanda Stam Data.com Senior Success Agent [email protected]

Page 3: Data.com Connect Presents: Robert Wolfrum & Amanda Stam - Learning the Connect Ropes: B2B Account Mapping & Cracking for Maximum Lifetime Value

#2015ConnectCon @connectmembers facebook.com/connectmembers

Prospecting Using Connect

Page 4: Data.com Connect Presents: Robert Wolfrum & Amanda Stam - Learning the Connect Ropes: B2B Account Mapping & Cracking for Maximum Lifetime Value

#2015ConnectCon @connectmembers facebook.com/connectmembers

Backstory: A CRM Driven World Evolution & Dilemma

•  Rolodex CRM Bucket

•  Protection Against Churn

•  Business Analytics

•  Everything for Everyone

•  Management, marketing, clients ... you?

Solution

•  Put a threshing machine in front of your CRM

4

Page 5: Data.com Connect Presents: Robert Wolfrum & Amanda Stam - Learning the Connect Ropes: B2B Account Mapping & Cracking for Maximum Lifetime Value

#2015ConnectCon @connectmembers facebook.com/connectmembers

What is it and how can it help?

5

A method to; •  Manage Process

•  Isolate Decision Makers

•  Resolve any account •  As well as:

•  A place to put data

•  Distill without deleting

•  Transform data into information

•  Everything you need to win in one place

Page 6: Data.com Connect Presents: Robert Wolfrum & Amanda Stam - Learning the Connect Ropes: B2B Account Mapping & Cracking for Maximum Lifetime Value

#2015ConnectCon @connectmembers facebook.com/connectmembers

Simple Tools

6

Data.com/connect Shopping with contacts

Microsoft Word Unstructured Big Data

Enrich with LinkedIn Engagement Prerequisite And much more…

Page 7: Data.com Connect Presents: Robert Wolfrum & Amanda Stam - Learning the Connect Ropes: B2B Account Mapping & Cracking for Maximum Lifetime Value

#2015ConnectCon @connectmembers facebook.com/connectmembers

Own Accounts – Not Records

7

Many resources to obtain account information

Page 8: Data.com Connect Presents: Robert Wolfrum & Amanda Stam - Learning the Connect Ropes: B2B Account Mapping & Cracking for Maximum Lifetime Value

#2015ConnectCon @connectmembers facebook.com/connectmembers

Bring Life to Data.com Records

8

●  Data.com Merge Template.docx ●  Source: Data.com Download ●  Download Templates:

○  TinyURL.com/murflow

Page 9: Data.com Connect Presents: Robert Wolfrum & Amanda Stam - Learning the Connect Ropes: B2B Account Mapping & Cracking for Maximum Lifetime Value

#2015ConnectCon @connectmembers facebook.com/connectmembers

Merge Records A-Z CP Kelko v05.doc

Have an account with 300 contacts? Consider Exporting

9

Page 10: Data.com Connect Presents: Robert Wolfrum & Amanda Stam - Learning the Connect Ropes: B2B Account Mapping & Cracking for Maximum Lifetime Value

#2015ConnectCon @connectmembers facebook.com/connectmembers

Engage - Take Notes – Promote - Demote

10

•  Move the Records

•  Engage

•  Referrals make a Superset

•  Note Role & Relationship

•  The 5 Ws can guide you

•  The Account Story is your Mission

Page 11: Data.com Connect Presents: Robert Wolfrum & Amanda Stam - Learning the Connect Ropes: B2B Account Mapping & Cracking for Maximum Lifetime Value

#2015ConnectCon @connectmembers facebook.com/connectmembers

Scribble – Enter Data – RePrint – Stack

Actionable - Visible – Accountable

11

Page 12: Data.com Connect Presents: Robert Wolfrum & Amanda Stam - Learning the Connect Ropes: B2B Account Mapping & Cracking for Maximum Lifetime Value

#2015ConnectCon @connectmembers facebook.com/connectmembers

Mission Accomplished! CP Kelko v10.doc

12

Page 13: Data.com Connect Presents: Robert Wolfrum & Amanda Stam - Learning the Connect Ropes: B2B Account Mapping & Cracking for Maximum Lifetime Value

#2015ConnectCon @connectmembers facebook.com/connectmembers

Transform Sterile Data

Integrated Time Management

Versioned - Transparent - Reportable

Career Transforming Repository

Summary – Q&A

13

Page 14: Data.com Connect Presents: Robert Wolfrum & Amanda Stam - Learning the Connect Ropes: B2B Account Mapping & Cracking for Maximum Lifetime Value

#2015ConnectCon @connectmembers facebook.com/connectmembers

Thank You Thank You

14

Page 15: Data.com Connect Presents: Robert Wolfrum & Amanda Stam - Learning the Connect Ropes: B2B Account Mapping & Cracking for Maximum Lifetime Value

#2015ConnectCon @connectmembers facebook.com/connectmembers

Coming Up at 10:50 a.m.

What Switching Your Email Service Provider Won’t Fix

Presenter: Michael Kelly Room: Rafael 1

Call Reluctance: 3-Steps to Overcome Your Fear of Rejection When Selling by Phone Presenter:

Michael Pedone Room: Rafael 2