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What's next in the battle of users and IT. Who will prevail?
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The Death of the Traditional Enterprise
Or the Rebirth of an IT department
Zuzanna Pasierbinska-Wilson, VP Marketing, Huddle@huddlesuz
Quick introduction Huddle is the leader in enterprise
cloud collaboration and content management
We help teams manage projects, files and people securely
85,000 businesses using Huddle in more than 180 countries
Customers include Kia Motors, AKQA, HTC, Disney, Boots, P&G
People are accustomed to using simple, flexible web-based tools to communicate with people in their social lives, and they want this ease of use to be available in
the enterprise.
If people have the ability to buy software apps on their smartphones they will expect the same power and simplicity to be available in the workplace.
ABI Research has revealed that nearly 8bn apps were downloaded in 2010!
Consumerization of IT at work
Disconnect? What disconnect? Employers don't seem to know how many or
what consumer technologies are in use in their workplace.
Workers are dissatisfied with the level of support IT provides for consumer technologies.
More than half of workers believe that can store personal data on the company network
Even though 95% of employees use self-purchased technologies for work, 70% employers want to buy standardized technologies for them.
IT department is still stuck in a top-down command and control paradigm
There is a need for IT to get with the program and understand the world is going to be different and
demand a much more transparent and agile method of IT delivery in the future (Accenture)
But it doesn’t have to be a battle…
IT professionals need to balance the demands for flexibility and control
SaaS and ‘the cloud’ have come of age
IT’s concerns about security, control, adoption and ROI are unfounded
CO
ST
TO
BU
SIN
ES
S
SET UP COSTS
NUMBER OF USERS
Hardware, software, licensing, consultancy etc
VARIABLE COSTS
CO
ST
TO
BU
SIN
ES
S
NO SET UP COSTS
NUMBER OF USERS
Traditional IT SaaS
VARIABLE COSTS
(h/t wikibon.org)
And saves money too
What about security?
SaaS tools, such as Huddle, fully integrated with legacy systems like
SharePoint and desktop tools like Microsoft Office
And integration?
A different type of
adoption
90% of our customers’ users are actively
using Huddle
Hope for the enterprise in the unlikeliest of places
Your shopping list
Are you ready?
Hosted email and apps
Collaboration and content management
CRM and ERP
Helpdesk
Billing, accounts and expenses
Backup / file management
Company communications
1. They’re drop dead simple2. They’re super fast to implement
3. Thanks to open API they will integrate
4. They’re actually pleasant to use!
Common traits of cloud-based technologies
Any questions?
Zuzanna P.-Wilson / [email protected] / @huddlesuz