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Workplace Violence

Doherty University | Workplace Violence

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Page 1: Doherty University | Workplace Violence

Workplace Violence

Page 2: Doherty University | Workplace Violence

Violence is...

“Any act of physical, verbal or psychological threat or abuse, assault or trauma on an individual that results in physical or psychological

damage.”- Frema Engel (1989)

Page 3: Doherty University | Workplace Violence

WORKPLACE VIOLENCE POLICY

• Safe and healthy work environment free from:− Physical Attack: unwanted hitting, fighting, pushing, use of weapons etc.

− Threats: expression of intent to cause physical or mental harm

− Property Damage

• Violence/threats of violence are prohibited especially

when:− it is abusive and could cause physical or mental harm

− it damages company or employee property

− Disrupts work

Page 4: Doherty University | Workplace Violence

PARTICPANTS IN WORKPLACE VIOLENCE

• Coworkers• Former employees• Friends/family of employees• Customers• Suppliers/delivery people• Criminal

Page 5: Doherty University | Workplace Violence

EXAMPLES OF WORKPLACE VIOLENCE

• Verbal threats/harassment• Attempting to cause physical harm• Inappropriate remarks• Disorderly conduct• Verbal harassment• Making false or malicious statements which could

damage reputations or undermine authority

Page 6: Doherty University | Workplace Violence

DOMESTIC VIOLENCE

• If you are concerned about the safety or wellbeing of yourself or a fellow employee due to a domestic violence situation or domestic situation that could become violent please talk to your manager

• Take advantage of employee assistance programs

Page 7: Doherty University | Workplace Violence

• Sudden and pronounced changes in behavior• Threats• Excessive absenteeism/poor quality work• Statements that imply taking action• Anger• Social withdrawal• Emotional mood swings

WHAT TO WATCH FOR

Page 8: Doherty University | Workplace Violence

DIFFUSING POTENTIAL VIOLENT SITUATIONS

• Assess the situation• Remain Calm• Listen• Be aware of your surroundings• Tell someone• Do not argue or become angry

Page 9: Doherty University | Workplace Violence

CONCLUSION

All employees and managers are part of creating a safe and respectful work environment.

If you have questions about how to create a safe and respectful environment in your workplace, or if you have other organizational development questions, please contact us.

[email protected]