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Doug Maclean - Socitm Consulting - 10 savings on the desktop

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Presentation to delegates at the annual conference of Socitm, the public sector IT association, on 11 October 2010.

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Page 1: Doug Maclean - Socitm Consulting - 10 savings on the desktop

www.socitmconsulting.co.uk

Savings on the desktop –an interactive session

For more information go to:

http://www.socitmconsulting.co.uk/story/reducing-cost-desktop

Page 2: Doug Maclean - Socitm Consulting - 10 savings on the desktop

www.socitmconsulting.co.uk

Savings on the Desktop

• This Workshop– What are the issues?– Where can cost be removed?– Some things to think about

Page 3: Doug Maclean - Socitm Consulting - 10 savings on the desktop

www.socitmconsulting.co.uk

Savings on the Desktop

• Where do the costs arise?– Network– Support– Procurement– etc

Page 4: Doug Maclean - Socitm Consulting - 10 savings on the desktop

www.socitmconsulting.co.uk

Constraints

Managing an inventory of devices– Refresh cycles – Power users: GIS mapping admin; CAD

• may need extra memory; chip-speed etc.– Netbooks; tablets; iPAD– Ruggedised devices– Smartphones – blackberries, windows mobile, iPhones

etc.

Page 5: Doug Maclean - Socitm Consulting - 10 savings on the desktop

www.socitmconsulting.co.uk

Constraints

• Keeping devices and connections secure• Keeping patches deployed in a timely manner• Ensuring that appropriate applications are easily deployed,

authorised and updated• Ensuring that any data accessed by / held on the device is

secure

Page 6: Doug Maclean - Socitm Consulting - 10 savings on the desktop

www.socitmconsulting.co.uk

Constraints

• Validating information transferred from devices to the corporate WAN, e.g. photos

• Ensuring that lost devices do not pose a security risk and be readily wiped

• Easily identifying devices to which a patch or upgrade (e.g. to a business application) need to be deployed

Page 7: Doug Maclean - Socitm Consulting - 10 savings on the desktop

www.socitmconsulting.co.uk

Constraints

• “Connection Context”– deployment of applications – full application functionality when directly connected to the

corporate WAN – slightly lower availability through secure VPN – minimum functionality when using and Internet café

Page 8: Doug Maclean - Socitm Consulting - 10 savings on the desktop

www.socitmconsulting.co.uk

Constraints

• Ensuring that all software is properly licensed• Managing applications which are deployed to a few or to

occasional users, e.g. Project mgmt, and drawing software• Ensuring that relationships between projects are managed,

e.g. where an application also requires a license for a database product

Page 9: Doug Maclean - Socitm Consulting - 10 savings on the desktop

www.socitmconsulting.co.uk

Group-work

1. Thin client2. Operating systems3. Procurement4. Service desk management

a. where are the savings to be found?b. what size are the savings (£s)c. barriers to making it happen

Page 10: Doug Maclean - Socitm Consulting - 10 savings on the desktop

www.socitmconsulting.co.uk

Savings on the desktop

Thin clientequipment costsoftware costsnetwork infrastructurenetwork managementconfiguration and set-upsupportfault/incident managementsecurityenergy costsdisposal

Procurementshared procurementshared servicesoutsourcinglicensingclarity of requirementsreplacement policy

Operating systemsold/variant OSspurchasing by directorateslicensingtechnical requirementsuser requirements/trainingmaintaining old OSsuser reluctance to upgradeapplication/OS conflictsmultiple imagesnew kit, old OS and appsOPEN SOURCE. . .

What is the invest-to-save model?

Business-case driven savings

I C T S T R A T E G Y

Page 11: Doug Maclean - Socitm Consulting - 10 savings on the desktop

www.socitmconsulting.co.uk

Thank you

For more information, contact:

[email protected]