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How to create a brilliant website Ellen Woodbine Susan Clegg So let’s get started...

Effective Websites Webinar July 2012

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We show you how to make your website stand out and work much more effectively for your practice.

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Your hosts...

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Agenda

• Why have a website?

• Your target audience and MWA

• Web design and functionality

• Website content ideas

• Writing effective web copy

• SEO and web analytics

• … the one thing you MUST have on your website

to maximise success

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Do you currently have a website for your firm?• Yes• No• It’s under construction

If yes, are you able to update every area of your website?• Yes• No, only some of it• No, none of it• N/A

Are you happy with your current website?• Yes• No – the content needs updating• No – the whole thing needs an overhaul

Does your website generate leads for your practice?• Yes• No• Not sure

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Why have a website?

• ‘Shop window’ for your practice

• Immediacy of search

• Open 24/7

• Allows frequent updates

• Sells your services

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Recognise these issues?

• Boring design

• Out of date

• Poor navigation

• ‘Us’, not ‘you’

• Wrong audience

• Too much text

• Inconsistent style

• Links not working

• Phone number hidden

• No testimonials

• Too much jargon

• No videos

• Latest News not updated

• No analytics

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Logo removed

name removed

details

removed

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Your target audience

• ‘Ideal client’ profile

• What do prospects need to know?

• What do clients need to know?

• Future team members?

• Other visitors

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Your MWA

• Most Wanted Action

• Identify it

• Make it obvious to visitors

• Every page

Find out how your business compares to hundreds of other businesses in YOUR industry!

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Web design

• Design is subjective

• Should reflect your brand/personality

• Do your research

• Competitor sites

• Other professional sites

• Likes and dislikes

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Website functionality

• AIDA

• Content Management System (CMS)

• Navigation

• Searchability

• Contact / call me back

• Location map

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Website content

• Written for the visitor – not “us/we”

• Solutions – not services

• “Above the fold”

• Not too text-heavy – use images

• Easy to navigate – plenty of page links

• External links – when to use

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Effective website copy

• Short sentences – ideally no more than 20 words long

• Short paragraphs – ideally no more than 70 words or 5 lines long

• Short pages – ideally no more than 500 words long

• Uncluttered punctuation – to help understanding, not hinder

• Use a sans serif font

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Effective website copy

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Effective website copy

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Effective website copy

• Get to the point

• Use the language your customers use

• Don’t just copy text from a printed brochure

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Website compatibility

• Different browsers

• Mobile navigation

• Test

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Search Engine Optimisation

• Keyword research – Google Adwordshttp://adwords.google.co.uk – click ‘get keyword ideas’

• Keyword-rich text, titles and descriptions

• Keyword-rich URLs / page links

• Social bookmarking

• Image alt tags

• Regularly update content

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Website Analytics

• Google Analytics – free http://www.google.co.uk/analytics

– Unique visitors

– Average pages per visit

– Average time on site

– Traffic source

– Bounce rate

– Search keywords

– Goal conversion

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Use video

• YouTube belongs to Google – searchable

• Embed keywords

• Adds interest

• Human element

• More powerful testimonials

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To sum up...The top 5 requirements for an effective website:

• Banner with contact details

• Social media links

• Membership logo to add credibility.

• Contact form or golden carrot with a clear CTA –get in touch!

• Text above the fold

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And finally...• The one critical element you MUST have

on your site to stand out from the crowd...

...Video!

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A simple solution

Free trial - visit

www.avnwebsites.co.uk

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Fully customisable

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Free trial - visit

www.avnwebsites.co.uk

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Time for your questions…

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Your questions

If you think of any more questions following the

webinar please post them on the Discussions board

on our LinkedIn group – search for:

Marketing Solutions for Accountants

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Thank you so much for watching our webinar.

Now back to Mark Wickersham...

How to create a brilliant website

Ellen WoodbineSusan Clegg