Enterprise End To End Presentation

We are not just another “local” communications

company

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Confidential & Proprietary

Value Proposition

Cincinnati Bell provides End To End Technology and

Communication Offerings that enable our

customers to deploy flexible solutions that reduce

cost, improve operational efficiency, mitigate risk

and increase customer satisfaction.

Who We AreService Provider• 137 Years of Experience• $1.4B Revenue • Industry Leader

Lines of Business• Wireless• Technology Solutions • Voice and Internet• Any Distance (WAN, LD, MPLS)• Entertainment

Focused on End To End Solutions

• Communications• Technology

Growth Areas• Data Centers• IT Outsourcing• Midwestern Expansion• National C-LEC Expansion• FiOptics

Resources• 3,000 local employees and

over 1,100 technicians, installers and customer support agents.

• 200 Dedicated Account Management Resources

End To End Solutions

• Infrastructure and Assets built to support our customers today and into the future

• Solutions and Services focused on needs of each individual customer – Small Business– Midsize Business– Enterprise

Client Focus

Our experience indicates that companies like you are looking for:• Cost Savings through Convergence• Optimization of Voice Trunking and Data Applications• Quality of Service, SLA’s• Scalable Environment• More Control for Business Continuance • The Ability to Maintain Phone Numbers and Local Calling

Footprints• Migration of Edge-based Solutions to the Network Core• Dedicated Local Account Managers and Support teams• An Introduction to New Features to Improve Business

Operations• Partner and Contract Consolidation through a Single Source

Provider

5Confidential & Proprietary

We offer SolutionsOur Core Offering:• Voice & Data Convergence – Evolve • Wide Area Network (WAN) and Long Distance -

AnyDistance• Conferencing – Cincinnati Bell Conferencing• Nationwide Local Line Aggregation &

– Telecom Professional Services – ProSource• Managed and Collocation Services &Hardware –

CBTS

Investment in our network & Innovation


United States Coverage Map


Evolve- A Cincinnati Bell Company

Hosted Telephony + High Speed Internet: Replaces a premise-based phone system with a virtual phone system in the cloud. Delivers high speed internet over the same pipe.

Premise Telephony + High Speed Internet: Designed to interface with a wide variety of premise-based phone systems – from legacy key systems to next-gen IPPBXs, also includes high speed Internet over the same pipe.

Anywhere Telephony Solution: Can be addedto either of the above solutions to apply VoIP networkfeatures to a wireless phone. The freedom to move your office beyond four walls, conduct business anytime, anywhere.Powerful • Flexible •

Reliable 8Confidential & Proprietary

Evolve Business Solutions – Case StudyCustomer Scenario:

• Fortune 1000 company – 100 locations domestically – growing to 400

• Centralized management but dispersed geographically• New IP PBX technology and High Speed WAN network installed –

desired to leverage these components to support voice• Reduced costs for dial-tone and long distance services at remote

locations• Provide improved service to customers calling remote store

locations.

Solution: • evolve Business Solutions – eVantage• Migrate all main store phone numbers to “virtual numbers”; use

evolve eVantage to aggregate the calls to a centralized data center for processing

• Improved customer experience – calls handled by “expert”• Reduced local access lines in the store by more than 50%• Brought site-to-site calls on-net 9Confidential & Proprietary

© 2009 Cincinnati Bell – Confidential & Proprietary

Why Evolve Business Solutions?

The Evolve Advantage Evolve is the next generation of network and

premises based VoIP service provided by Cincinnati Bell. We serve as an end-to-end single solutions provider for reliable and affordable integrated voice and data services. Our Evolve Business Solutions offer significant productivity gains while allowing complete end-user control of daily communications for the “always on” business customer.

AnyDistance - OverviewAnyDistance represents state-of-the-art, all-optical, secure IP networks that have regional, national and global reach to deliver the following services:• State-of-the-art network and carrier partnerships

- Partnerships and Interconnects with Tier 1 and Tier 2 carriers to enable custom connectivity at greater savings

• Unparalleled expertise and customer service- Over 136 years in telecommunication Industry- Over 20 years in wide area network business

• Robust product suite including- Dedicated Internet- MPLS Services- Traditional and IP Private Line- Broadband/Cable- Ethernet Services

• Cost-effective, custom solutions• Unified management


AnyDistance• Compete portfolio of Internet access services for businesses

• Built to withstand the largest of customer applications

• Supports complete spectrum of network access methods – DsL, Cable, Private Line, MPLS, Ethernet and Wireless

• Speeds ranging from 1.5Mb to 10Gb• Diverse Carrier Integrations for

complete redundancy• Can be a stand-alone service or

integrated into a larger network application or custom

• Perfect for:– VPN – eCommerce– Web Hosting– Email Hosting

AnyDistance - Dedicated Internet Data Services


AnyDistance• Complete array of private line connectivity services for businesses

• Point to point services for private/secure site to site connectivity

• Served by SONET infrastructure with TDM or Ethernet ranging from T1 1.5Mb to 10Gb Wavelength Services

• Benchmark WAN security – most secure of all technologies

• Integration of multiple carriers to provide the best redundancy and pricing in the market

• Available across the United States and International

• Perfect For:– Creating a core backbone network– Building SOX and PCI compliant networks– Interconnecting remote locations– Transmitting high quality HD video, voice,

and data

AnyDistance – Private Line


AnyDistance• Next Generation WAN Networking• Private Networking both Regionally and

Nationally• More economical than fully meshed

frame relay or private line networks• Faster Switching/Routing between sites• Site to Site connectivity with a single

economical port• CoS/QoS profiles allows for prioritized

and standards based policy routing• Allows for complete converged

voice/data networks to be deployed• Cincinnati Bell interconnects various

National MPLS carriers to it’s Regional MPLS network together to create a single seamless network

• More cost beneficial than private line services for fully interconnected locations

AnyDistance – MPLS WAN Services


© 2009 Cincinnati Bell – Confidential & Proprietary

AnyDistanceCase Study:– Large Retail Chain; Fortune 500– Centralized management but dispersed geographically– Need for data, voice, and video to be ran over the WAN– Need for centralized Internet with diverse carriers and BGP routing at

data centers– Want to centralize voice calling at the Data Center on Cisco Call

Manager– Provide improved service to remote kiosks and credit card transaction

times– Need for interconnection with various carriers to create seamless

experience

Solution: – AnyDistance MPLS, Dedicated Internet, and Carrier Integration– Install T1 and Ethernet based MPLS ports at all remote locations and

Gig-Ethernet at two fully redundant and diverse data centers to aggregate traffic

– Deployed custom CoS/QoS profiles to meet customer specific architecture

– Deployed end-points at all locations for edge monitoring– Directly integrated two Tier 1 Internet carriers for diverse Internet

routing for ecommerce– Reduced existing WAN spend by 20%– Enabled PCI compliancy on private network

AnyDistance – Case Study

• Robust Conferencing and Collaboration product set (Audio, Web and Video)

• 97% of Fortune 500 • 50,000+ Customers• # 2 Market Share in Operator-Assisted revenue• Award winning technology • International Toll–Free and Local Access from nearly 70 countries• Unified Communication Suite

– Audio & Web Conferencing (WebEx, Microsoft, Adobe Connect & Netspoke)

– Desktop Fax /Document Delivery– Notifications & Reminders

• Redundant architecture providing automated multi-site Disaster Recovery

Partnered with Premiere Global Conferencing

Cincinnati Bell Conferencing


Cincinnati Bell Technology Solutions

CBTS focuses on managing and deploying a flexible technology infrastructure, allowing clients to increase operational efficiency, reduce costs and mitigate risk.

What Makes Us Different? Flexibility

• Cost• Deployment

Best of Breed Resources• Our Model

Consult – Design – Implement - Support - Operate

Consulting Services

Professional Services• Project Management• Engineering• Staffing

Managed Services• Operations

What Makes Us Different?Industry Certifications: • CISSP / Security• PMP / Project Management• ITIL / Service Delivery• SIX SIGMA / Process

StabilityWe have 135 years of experience within the IT industry, including project management, engineering & consulting.

CBTS employs over 50 Avaya Certified Engineers, more than 75 Cisco Certified Engineers and we have specialists in nearly every facet of IT.

What Makes Us Different?

Data Centers & Managed Services• 13% overall growth rate in 2008• 31% growth rate in Data Centers & Managed Services• 4% growth rate in IT Equipment & Telephony• Recurring Services: Collocation, Managed Hosting, Security, DR/Business Continuance, Server Consolidation/ Virtualization, Managed VoIP, Storage• Assets: eNOC, Data Centers, Fiber Network• Service offerings combine network, monitoring & data center assets to offer end to end infrastructure hosting, monitoring and management capabilities

Why Cincinnati Bell?• WE are a full service provider of everything you need for your communications

•136 years of providing telecommunication services.

• National infrastructure through partnerships with regional and global carriers.

• Investments of more than $100 Million in our Network every year to provide prompt service and reliability.

• WE are a Hometown Company involved in our community

• WE offer personalized customer service

• WE are FAST, FLEXIBLE and INNOVATIVE21Confidential & Proprietary