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Drilling Down and Into EPPI Enterprise Process Performance Improvement ____________________ Guy W. Wallace, CPT Guy W. Wallace, CPT EPPIC Inc. [email protected] www.eppic.biz Models and Process

Enterprise Process Performance Improvement - November 2010

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EPPI - Guy W Wallace's HPT/ HPI methodology - overview

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Page 1: Enterprise Process Performance Improvement - November 2010

Drilling Down and Into EPPI

Enterprise Process Performance

Improvement

____________________

Guy W. Wallace, CPT

Guy W. Wallace, CPT EPPIC Inc. [email protected] www.eppic.biz

Models and Process

Page 2: Enterprise Process Performance Improvement - November 2010
Page 3: Enterprise Process Performance Improvement - November 2010

Guy W. Wallace, CPT EPPIC Inc. [email protected] www.eppic.biz

Page 4: Enterprise Process Performance Improvement - November 2010

Guy W. Wallace, CPT EPPIC Inc. [email protected] www.eppic.biz

Page 5: Enterprise Process Performance Improvement - November 2010

Enterprise

Function

Department Department

Function

Department

Guy W. Wallace, CPT EPPIC Inc. [email protected] www.eppic.biz

AoP = Areas of Performance

Processes owned or supported by the Department

Page 6: Enterprise Process Performance Improvement - November 2010

- measures

Page 7: Enterprise Process Performance Improvement - November 2010

Guy W. Wallace, CPT EPPIC Inc. [email protected] www.eppic.biz

Page 8: Enterprise Process Performance Improvement - November 2010

Guy W. Wallace, CPT EPPIC Inc. [email protected] www.eppic.biz

Page 9: Enterprise Process Performance Improvement - November 2010

Guy W. Wallace, CPT EPPIC Inc. [email protected] www.eppic.biz

Page 10: Enterprise Process Performance Improvement - November 2010

Guy W. Wallace, CPT EPPIC Inc. [email protected] www.eppic.biz

Page 11: Enterprise Process Performance Improvement - November 2010

Guy W. Wallace, CPT EPPIC Inc. [email protected] www.eppic.biz

Page 12: Enterprise Process Performance Improvement - November 2010

Guy W. Wallace, CPT EPPIC Inc. [email protected] www.eppic.biz

Example: Knowledge/Skill Matrices…

Other Enablers: Human Attributes & Values and the Environmental Enablers

Page 13: Enterprise Process Performance Improvement - November 2010

Guy W. Wallace, CPT EPPIC Inc. [email protected] www.eppic.biz

Page 14: Enterprise Process Performance Improvement - November 2010

Guy W. Wallace, CPT EPPIC Inc. [email protected] www.eppic.biz

Page 15: Enterprise Process Performance Improvement - November 2010

Guy W. Wallace, CPT EPPIC Inc. [email protected] www.eppic.biz

Quick Targeting For ROI - Followed by Integrated Solutions Efforts

Page 16: Enterprise Process Performance Improvement - November 2010

Guy W. Wallace, CPT EPPIC Inc. [email protected] www.eppic.biz

Page 17: Enterprise Process Performance Improvement - November 2010

Guy W. Wallace, CPT EPPIC Inc. [email protected] www.eppic.biz

Page 18: Enterprise Process Performance Improvement - November 2010

Guy W. Wallace, CPT EPPIC Inc. [email protected] www.eppic.biz

Page 19: Enterprise Process Performance Improvement - November 2010

Guy W. Wallace, CPT EPPIC Inc. [email protected] www.eppic.biz

Page 20: Enterprise Process Performance Improvement - November 2010

Guy W. Wallace, CPT EPPIC Inc. [email protected] www.eppic.biz

Quick Targeting For ROI - Followed by Integrated Solutions Efforts

Page 21: Enterprise Process Performance Improvement - November 2010

Guy W. Wallace, CPT EPPIC Inc. [email protected] www.eppic.biz

Page 22: Enterprise Process Performance Improvement - November 2010
Page 23: Enterprise Process Performance Improvement - November 2010

Thank YouDrilling Down and Into EPPI

Guy W. Wallace, CPT EPPIC Inc. [email protected] www.eppic.biz

Page 24: Enterprise Process Performance Improvement - November 2010

www.eppic.biz

Over 100 free resources: presentations, articles and

4 of Guy’s 5 books.

Guy W. Wallace, CPT EPPIC Inc. [email protected] www.eppic.biz

Page 25: Enterprise Process Performance Improvement - November 2010

Guy W. Wallace, CPT EPPIC Inc. [email protected] www.eppic.biz

www.eppic.biz Over 100 free resources

including 4 of Guy’s 5 books. It is also the site of Guy’s

Blog: Pursuing Performance

Guy W. WallaceCertified

Performance Technologist