1. Resource The Art, Science, Skill of Facilitation with Tony
Mann of Resource Strategic Change Facilitators
2. The Process Iceberg Meeting Model
3. Process Iceberg Meeting Model Resource Planning a
Meeting/Event Emotions Individual Preferences and Roles
Communications & Inter-Personal Interactions Process - Format
& Tools Objectives & Tasks 80% 20%
4. Understanding Task and Process TASK = What we do PROCESS
(FORMAT)= How we do it Therefore there are Task issues and
Process/Format methods
5. Linking Task and Process + P1 Format + Technique + P2 Format
+ Technique Objective + Process = The following diagram illustrates
the sequence of developing a planned approach to an
event/meting/workshop: - as each Task is identified it is linked to
Process - Process is the combination of: Tools/Techniques AND
Format T1 Task + P4 Format + Technique T4 Task + P3 Format +
Technique T3 Task T2 Task
6. Models, Tools and Techniques - Hear the Process Words
7. Debate Selecting thebest Model, Tool & Technique Six
Sigma Hosting Brain Storm Brain Dump World Cafe Rich Picture Four
Box AI Dots Convergent Type of Thinking Divergent Open- ended Scope
Narrow Degree of Uncertainty Certainty UncertaintyRIG SCA Animal
Kingdom