35
Improving the Performance Environment Robert Sher Webinar May 11, 2016 Subscribe to the series by email, [email protected] , or call 617 245 0265

FCB Partners Webinar: Improving the Performance Environment

Embed Size (px)

Citation preview

Page 1: FCB Partners Webinar: Improving the Performance Environment

Improving the Performance EnvironmentRobert Sher

WebinarMay 11, 2016

Subscribe to the series by email, [email protected], or call 617 245 0265

Page 2: FCB Partners Webinar: Improving the Performance Environment

2©2016 FCB Partners. All rights reserved.

2016 Webinars and Courses on the Theme of Smart Work

WebinarsTitle Date

Improving the Performance EnvironmentRobert Sher, CEO to CEO

May 11

Smart Work: Book LaunchSteve Stanton, FCB Partners May 18

Seamless Start-UpTom Purves, VP Shell (ret’d) June 1

Optimizing Process AnalyticsFrank Capek, Customer Innovations June 15

Smart StrategyTim Collins, Rich Products June 29

Courses

Title Date and Location

Power of ProcessSteve Stanton

Hammer CertificationNew Orleans, LAOctober 24-25

Implementation and ExecutionKay Coleman

Advanced CertificationNew Orleans, LAOctober 26-27

Leading TransformationWalter Popper

Hammer CertificationWalter PopperNew Orleans, LAOctober 26-28

For information about onsite courses and workshops call 617 245 0265 or contact us by email [email protected]

Page 3: FCB Partners Webinar: Improving the Performance Environment

SYDNEY SAN FRANCISCO

Improving the Performance EnvironmentPresented by Robert Sher

Page 4: FCB Partners Webinar: Improving the Performance Environment

How do we create the change we call “performance improvement”?

Page 5: FCB Partners Webinar: Improving the Performance Environment
Page 6: FCB Partners Webinar: Improving the Performance Environment
Page 7: FCB Partners Webinar: Improving the Performance Environment
Page 8: FCB Partners Webinar: Improving the Performance Environment

SYDNEY SAN FRANCISCO ELKIEM CENTRE PTY

Page 9: FCB Partners Webinar: Improving the Performance Environment

SYDNEY SAN FRANCISCO ELKIEM CENTRE PTY

What are the factors present at the Olympic Games that stimulate performance improvement from those who choose to participate?

Page 10: FCB Partners Webinar: Improving the Performance Environment

SYDNEY SAN FRANCISCO ELKIEM CENTRE PTY

High Performance Environmental Structure

THE RANGE

Page 11: FCB Partners Webinar: Improving the Performance Environment

Measure Components FirstShape the Environment

THE RANGEOlympic Swimmers

Page 12: FCB Partners Webinar: Improving the Performance Environment

THE PRINCIPLES

1.People change when their environmental circumstances change.

2.Therefore, there must be a set of circumstances that stimulate the change called performance.

3.The job of a leader(s) is to create those circumstances

Page 13: FCB Partners Webinar: Improving the Performance Environment

Linkages between components:

High Performance Environmental Structure

THE RANGE

Page 14: FCB Partners Webinar: Improving the Performance Environment

DISSATISFACTION

1. Populations who are satisfied & comfortable are not driven to perform at high levels.

2. Populations who are dissatisfied strive to change their circumstances.

3. A corporate high performance environment is one where the employees’ urge to change is focused on achievement of the company’s objectives.

Page 15: FCB Partners Webinar: Improving the Performance Environment

The Elkiem HPES at work in corporate setting

Page 16: FCB Partners Webinar: Improving the Performance Environment

SYDNEY SAN FRANCISCO

86.97th

88.25th89.8

2nd

78.79th

92.31st 89.5

3rd

87.46th

89.44th

85.08th

52.04th

38.68th65.9

2nd

58.83rd

43.96th

68.81st

43.77th

36.49th

48.65th

Just because you have them doesn’t mean they work!

Executive Team Sharpshooters

Page 17: FCB Partners Webinar: Improving the Performance Environment

SYDNEY SAN FRANCISCO

Level 3 Leadership Team

Executive Team

0 20 40 60 80 100

Range In-dicator 70.0

Range In-dicator 82.0

Lever: The Range

Page 18: FCB Partners Webinar: Improving the Performance Environment

SYDNEY SAN FRANCISCO

Lever: Pressure

Page 19: FCB Partners Webinar: Improving the Performance Environment

SYDNEY SAN FRANCISCO

PRESSURE COMPARISONS – PRESSURE MEANING

High Tech Company

Fast Food Company

0 20 40 60 80 100

Meaning Component 72.8

Meaning Component 79.7

Pressure Indicator 71.7

Pressure Indicator 55.3

Page 20: FCB Partners Webinar: Improving the Performance Environment

SYDNEY SAN FRANCISCO

PRESSURE COMPARISONS – PRESSURE CLARITY

High Tech Company

Fast Food Company

0 20 40 60 80 100

CLARITY Indicator 51.8

CLARITY Indicator 68.6

Pressure Indicator 71.7

Pressure Indicator 55.3

Page 21: FCB Partners Webinar: Improving the Performance Environment

SYDNEY SAN FRANCISCO

PRESSURE COMPARISONS – PRESSURE MEASUREMENT

High Tech Company

Fast Food Company

0 20 40 60 80 100

Measurement Indicator 51.4

Measurement Indicator 64.7

Pressure Indicator 71.7

Pressure Indicator 55.3

Page 22: FCB Partners Webinar: Improving the Performance Environment

SYDNEY SAN FRANCISCO

CLIENT CASE STUDY: HIGH GROWTH FIRM

Page 23: FCB Partners Webinar: Improving the Performance Environment

SYDNEY SAN FRANCISCO

ADVANCED HPES SUMMARY: CLIENT

Page 24: FCB Partners Webinar: Improving the Performance Environment

SYDNEY SAN FRANCISCO

CLIENT CASE STUDY: CHECK THE PRESSURE!

Page 25: FCB Partners Webinar: Improving the Performance Environment

SYDNEY SAN FRANCISCO

CLIENT CASE STUDY: CHECK THE PRESSURE!

Page 26: FCB Partners Webinar: Improving the Performance Environment

SYDNEY SAN FRANCISCO

CLIENT CASE STUDY: CHECK THE PRESSURE!

Page 27: FCB Partners Webinar: Improving the Performance Environment

CLIENT CASE STUDY: COMPENENT EFFECTIVENESS BY LEVEL

Page 28: FCB Partners Webinar: Improving the Performance Environment

MOVE #1:In my team, the high performers receive the greatest share of the rewards.

THE RANGECLIENT CASE STUDY

Page 29: FCB Partners Webinar: Improving the Performance Environment

MOVE #2:The measures used to assess the performance of my team will give my immediate manager a clear indication of who the high and low performers are.

THE RANGECLIENT CASE STUDY

Page 30: FCB Partners Webinar: Improving the Performance Environment

SYDNEY SAN FRANCISCO

Data driven: Guessing can be dangerous

Page 31: FCB Partners Webinar: Improving the Performance Environment

SYDNEY SAN FRANCISCO

81.91st

49.89th80.7

3rd

66.74th

81.42nd 60.9

7th

66.35th

64.86th

57.88th

52.04th

38.68th65.9

2nd

58.83rd

43.96th

68.81st

43.77th

36.49th

48.65th

TWO MOVES EFFECT – EXECUTIVE TEAM

CYCLE 1 CYCLE 2

Page 32: FCB Partners Webinar: Improving the Performance Environment

SYDNEY SAN FRANCISCO

TWO MOVES EFFECT – CONTINUED

88.22nd

76.08th84.8

4th

75.29th

90.11st 77.5

7th

82.76th

84.35th

85.43rd

CYCLE 2 CYCLE 3

81.91st

49.89th80.7

3rd

66.74th

81.42nd 60.9

7th

66.35th

64.86th

57.88th

Page 33: FCB Partners Webinar: Improving the Performance Environment

Key Takeaways

1. The work environment is critical to producing acceptable performance.

2. The leadership team is the primary driver of the key factors that drive performance pressure.

3. For every move or action, there is a reaction affecting the environment and performance.

4. The environment can be measured, and moves must be made with care, deliberateness, and in steps.

5. The performance environment is always evolving, and managing it is a critical and continual role for firm leaders.

Page 34: FCB Partners Webinar: Improving the Performance Environment
Page 35: FCB Partners Webinar: Improving the Performance Environment

What is your next right step? “Knowledge without action is futile.” -Abu Bakr

Complimentary 90 minute consultationNo expectations / No obligation / No cost

Agenda:1. ID your biggest challenge/opportunity2. Focus in on the best strategy to address it.3. List and choose the tactics that will make a difference.4. Choose the right next steps to take now.

If you want to do this work with me at no cost or obligation, call or e-mail Jan by end of business today to: [email protected] / 925-829-8190 x101 to set your meeting.