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Nick Thompson, Resourcing Specialist at Thames Water plc will discuss how he and Thames Water have achieved “Success on a Shoestring” Innovation needn’t cost the earth but it must be essential. Find out how Thames Water reduced their cost per hire and time to hire by over 70% in a 4 year period.
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Success on a shoestring
Nick Thompson, Resourcing Specialist
The Thames Water StoryMay 2014
“Once upon a time……”
Cost per hire piggieCandidate experience piggie
Time to hire piggie
Meet the characters
Candidate Experience
•An application process of over 11 minutes
•Applications only accepted through Internet Explorer
•Application black hole
•Long confusing recruitment process
•Blinded by science in adverts
Cost per hire
•Over £4,000
•Agency usage of over 60%
Time to hire
•Over 26 weeks to offer
•The add in a 4 week notice period
•Huge dependency on temps to cover gaps
Where to start?
• Huge budget?
• Tackle it all at once?
• Start again?
• Give up?
What we did
RPO12 week ruling
for temps
Revised attraction strategy
Volume campaigns
Assessment centres
Graduate & Apprentice recruitment
eLearning for managers Social media
Sonru Video Interviews
Application process
SHL interview report
Talent pools
RPO12 week ruling
for temps
Revised attraction strategy
Volume campaigns
Assessment centres
Graduate & Apprentice recruitment
Where we started
eLearning for managers
Social media
Social media
Social media
Social media
Sonru Video Interviews
SHL interview report
Application process
Talent pools
“Sounds expensive”
- Delegates at The FIRM Conference May 2014
The Shoestring bit
It’s probably easier to say that there was little or no budget available for these projects.
What did we do?
RPO
12 week ruling for temps
Revised attraction strategy
Huge cost savings around the business
Even more savings around the business
Reduced job board spend, freeing up budget
The Shoestring bit cont…
Time and cost savings in attraction
Savings in managers time around the business
Our little pot of gold, huge cost savings
Volume campaigns
Assessment centres
Graduate & Apprentice recruitment
The Shoestring bit cont…
Improved candidate experience
Further reducing our job board spend
Our money behind the sofa
eLearning for managers
Social media
Sonru Video Interviews
The Shoestring bit cont…
You cant put a price on candidate experience
Further reducing our job board spend
Our lottery win
SHL interview report
Application process
Talent pools
The resultsThis is what you all want to know...........
All delivered for less than our budget last year
Candidate experience 98% positive
Cost per hire under £400
Time to hire 6 weeks
Agency usage of 2%
Happily ever after
Any questions?
Next chapter
The next chapter hasn’t been written yet
New fairy tail wanted for one big bad wolf with
a track record of delivering innovative
resourcing solutions.
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