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Gartner Catalyst Session: MobiCloud: a novel infrastructure for developing and managing corporate appstores
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MobiCloud a novel infrastructure for developing and managing corporate appstores Xavier Aubry Appear
2
Agenda
bull Key Challenges of Corporate Appstores
bull The 3C of MobiCloud Cloud Context and Cross-Platform
bull Implementation Example
bull Key Take Aways
3
Corporate Appstore Benefits
Manage corporate mobile applications across their entire lifecycle from development to deployment and support
Integration
Deployment
Use
Management Troubleshooting
Analytics
App Development
IT Mgr
Users
Developers
Support
Diagnostics
Managers
4
Corporate Appstore Infrastructure
Platform SDK Ready-made
Apps
Agile Development
Continuous Integration amp
Testing
Change Management
Employee Appstore
5
bull Taking control of heterogeneous mobility
initiatives platform vs silos
ndash Early trial silos will grow and become full
production silos so adopt a platform
approach
ndash Itrsquos good to let your business units run wild
with new application ideas but itrsquos wrong to
let them do so without guidance
ndash A failed trial is one more nail in the coffin of
your mobility strategy you only have once
chance to impress your end-users get it
right from the start
Key Technology Challenges
6
bull Ensuring robust and cost-effective
integration with legacy systems rich SDK
ndash About 50 of a new enterprise mobile
applicationrsquos code is related to the back end
integration connector
ndash Poorly designed connectors are a major
point of failure of the overall system
ndash The connector needs to support the
current back-end configuration (and any
subsequent upgrade that the back-end
vendor will implement without letting you
know)
Key Technology Challenges
7
bull Re-using existing code base ready made
apps vs custom developments
ndash Forget about ldquothere is already an app for
everything in public appstoresrdquo
ndash But donrsquot try to reinvent the wheel every
time a new business request comes and
spend 6 months building a new app from
scratch
ndash Best of both worlds ready-made enterprise
app templates that can be easily
customized to your needs
Key Technology Challenges
8
bull Involving end-users as early as possible
in design phase agile development
bull Keeping flexibility during deployment
phase continuous integration and
testing
bull Ensuring end-user adoption and
compliance change management
Key Process Challenges
9
Lessons Learned from MobiCloud Project
Founding partners
10
Building the Right Ecosystem
CLOUD
MobiCloud Platform
CONTEXT
CROSS-PLATFORM
MobiCloud SDK
Application Developers
System
Integrators
Business Users
SaaS Providers
Independent Software Vendors
11
Selecting the Right Architecture
Back End ERP Systems
Operations
IT Support
Team Leader
Field Employees
Connecting Back-End Systems
To Field Service Employees
12
Cloud ndash Cheaper Leaner Faster
bull Flexible capacity
bull Pay as you go
bull Switch to OPEX = immediate ROI
bull Continuous deployment = supporting
rapid end-user iterations for
maximum benefits
13
Context ndash Enhanced Workflow
GPS N 59deg38304rsquo E 17deg56368
ID Certified Engineer 42
Current Task Airframe Check
External Temperature -10⁰C
Asset Number LN-RRB
Closest Mechanic Larsson Ulf
Right Information Right User Right Place Right Time
14
Context ndash Advanced Ergonomics
Context Strategy Deliver genuine and ergonomic lsquoapp experiencersquo Apps must deliver a true business functionality related to core business processes unlike many apps that are merely pared-down websites disguised as apps
Context Status Info (ex location route etc)
Context-filtered messages
Context-aware shortcuts (most relevant applications)
15
Cross Platform ndash Native vs HTML5
bull Native Hybrid or Web
bull Show of Hands
ndash How many type of OS are you planning to support 123 more
ndash Have you selected an architecture none yet native web hybrid other
bull Mobile Development Myths
16
Mobility Transformation Costain
Highways
Nuclear
Airports
Education
Water
Rail
17
Mobility Transformation Costain
bull Developing a series of user cases to help drive
efficiencies in time and cost into current
processes both on site and in other areas of the
business
bull Identifying key user cases and develop these
into working mobile applications for trail and
release across the business
bull Creating a full suite of apps to replace inefficient
paper based and disjointed processes on site
whilst backing up data in a cloud based system
bull Offering these apps to Costain employees and
subcontractors in an corporate app store set up
Mobility Transformation Costain
Using a standard iPad a site engineer can document construction project events and transparently sync them over the air in realtime
Lessons Learned Patrick Okkersen EsperantoXL
20
Previous experience with mobile helps adopting better strategy
21
BYOD BYOD is unavoidable
22
Close collaboration in design
23 Do gentle deployments
Join the MobiCloud Community wwwmobicloudprojecteu
2
Agenda
bull Key Challenges of Corporate Appstores
bull The 3C of MobiCloud Cloud Context and Cross-Platform
bull Implementation Example
bull Key Take Aways
3
Corporate Appstore Benefits
Manage corporate mobile applications across their entire lifecycle from development to deployment and support
Integration
Deployment
Use
Management Troubleshooting
Analytics
App Development
IT Mgr
Users
Developers
Support
Diagnostics
Managers
4
Corporate Appstore Infrastructure
Platform SDK Ready-made
Apps
Agile Development
Continuous Integration amp
Testing
Change Management
Employee Appstore
5
bull Taking control of heterogeneous mobility
initiatives platform vs silos
ndash Early trial silos will grow and become full
production silos so adopt a platform
approach
ndash Itrsquos good to let your business units run wild
with new application ideas but itrsquos wrong to
let them do so without guidance
ndash A failed trial is one more nail in the coffin of
your mobility strategy you only have once
chance to impress your end-users get it
right from the start
Key Technology Challenges
6
bull Ensuring robust and cost-effective
integration with legacy systems rich SDK
ndash About 50 of a new enterprise mobile
applicationrsquos code is related to the back end
integration connector
ndash Poorly designed connectors are a major
point of failure of the overall system
ndash The connector needs to support the
current back-end configuration (and any
subsequent upgrade that the back-end
vendor will implement without letting you
know)
Key Technology Challenges
7
bull Re-using existing code base ready made
apps vs custom developments
ndash Forget about ldquothere is already an app for
everything in public appstoresrdquo
ndash But donrsquot try to reinvent the wheel every
time a new business request comes and
spend 6 months building a new app from
scratch
ndash Best of both worlds ready-made enterprise
app templates that can be easily
customized to your needs
Key Technology Challenges
8
bull Involving end-users as early as possible
in design phase agile development
bull Keeping flexibility during deployment
phase continuous integration and
testing
bull Ensuring end-user adoption and
compliance change management
Key Process Challenges
9
Lessons Learned from MobiCloud Project
Founding partners
10
Building the Right Ecosystem
CLOUD
MobiCloud Platform
CONTEXT
CROSS-PLATFORM
MobiCloud SDK
Application Developers
System
Integrators
Business Users
SaaS Providers
Independent Software Vendors
11
Selecting the Right Architecture
Back End ERP Systems
Operations
IT Support
Team Leader
Field Employees
Connecting Back-End Systems
To Field Service Employees
12
Cloud ndash Cheaper Leaner Faster
bull Flexible capacity
bull Pay as you go
bull Switch to OPEX = immediate ROI
bull Continuous deployment = supporting
rapid end-user iterations for
maximum benefits
13
Context ndash Enhanced Workflow
GPS N 59deg38304rsquo E 17deg56368
ID Certified Engineer 42
Current Task Airframe Check
External Temperature -10⁰C
Asset Number LN-RRB
Closest Mechanic Larsson Ulf
Right Information Right User Right Place Right Time
14
Context ndash Advanced Ergonomics
Context Strategy Deliver genuine and ergonomic lsquoapp experiencersquo Apps must deliver a true business functionality related to core business processes unlike many apps that are merely pared-down websites disguised as apps
Context Status Info (ex location route etc)
Context-filtered messages
Context-aware shortcuts (most relevant applications)
15
Cross Platform ndash Native vs HTML5
bull Native Hybrid or Web
bull Show of Hands
ndash How many type of OS are you planning to support 123 more
ndash Have you selected an architecture none yet native web hybrid other
bull Mobile Development Myths
16
Mobility Transformation Costain
Highways
Nuclear
Airports
Education
Water
Rail
17
Mobility Transformation Costain
bull Developing a series of user cases to help drive
efficiencies in time and cost into current
processes both on site and in other areas of the
business
bull Identifying key user cases and develop these
into working mobile applications for trail and
release across the business
bull Creating a full suite of apps to replace inefficient
paper based and disjointed processes on site
whilst backing up data in a cloud based system
bull Offering these apps to Costain employees and
subcontractors in an corporate app store set up
Mobility Transformation Costain
Using a standard iPad a site engineer can document construction project events and transparently sync them over the air in realtime
Lessons Learned Patrick Okkersen EsperantoXL
20
Previous experience with mobile helps adopting better strategy
21
BYOD BYOD is unavoidable
22
Close collaboration in design
23 Do gentle deployments
Join the MobiCloud Community wwwmobicloudprojecteu
3
Corporate Appstore Benefits
Manage corporate mobile applications across their entire lifecycle from development to deployment and support
Integration
Deployment
Use
Management Troubleshooting
Analytics
App Development
IT Mgr
Users
Developers
Support
Diagnostics
Managers
4
Corporate Appstore Infrastructure
Platform SDK Ready-made
Apps
Agile Development
Continuous Integration amp
Testing
Change Management
Employee Appstore
5
bull Taking control of heterogeneous mobility
initiatives platform vs silos
ndash Early trial silos will grow and become full
production silos so adopt a platform
approach
ndash Itrsquos good to let your business units run wild
with new application ideas but itrsquos wrong to
let them do so without guidance
ndash A failed trial is one more nail in the coffin of
your mobility strategy you only have once
chance to impress your end-users get it
right from the start
Key Technology Challenges
6
bull Ensuring robust and cost-effective
integration with legacy systems rich SDK
ndash About 50 of a new enterprise mobile
applicationrsquos code is related to the back end
integration connector
ndash Poorly designed connectors are a major
point of failure of the overall system
ndash The connector needs to support the
current back-end configuration (and any
subsequent upgrade that the back-end
vendor will implement without letting you
know)
Key Technology Challenges
7
bull Re-using existing code base ready made
apps vs custom developments
ndash Forget about ldquothere is already an app for
everything in public appstoresrdquo
ndash But donrsquot try to reinvent the wheel every
time a new business request comes and
spend 6 months building a new app from
scratch
ndash Best of both worlds ready-made enterprise
app templates that can be easily
customized to your needs
Key Technology Challenges
8
bull Involving end-users as early as possible
in design phase agile development
bull Keeping flexibility during deployment
phase continuous integration and
testing
bull Ensuring end-user adoption and
compliance change management
Key Process Challenges
9
Lessons Learned from MobiCloud Project
Founding partners
10
Building the Right Ecosystem
CLOUD
MobiCloud Platform
CONTEXT
CROSS-PLATFORM
MobiCloud SDK
Application Developers
System
Integrators
Business Users
SaaS Providers
Independent Software Vendors
11
Selecting the Right Architecture
Back End ERP Systems
Operations
IT Support
Team Leader
Field Employees
Connecting Back-End Systems
To Field Service Employees
12
Cloud ndash Cheaper Leaner Faster
bull Flexible capacity
bull Pay as you go
bull Switch to OPEX = immediate ROI
bull Continuous deployment = supporting
rapid end-user iterations for
maximum benefits
13
Context ndash Enhanced Workflow
GPS N 59deg38304rsquo E 17deg56368
ID Certified Engineer 42
Current Task Airframe Check
External Temperature -10⁰C
Asset Number LN-RRB
Closest Mechanic Larsson Ulf
Right Information Right User Right Place Right Time
14
Context ndash Advanced Ergonomics
Context Strategy Deliver genuine and ergonomic lsquoapp experiencersquo Apps must deliver a true business functionality related to core business processes unlike many apps that are merely pared-down websites disguised as apps
Context Status Info (ex location route etc)
Context-filtered messages
Context-aware shortcuts (most relevant applications)
15
Cross Platform ndash Native vs HTML5
bull Native Hybrid or Web
bull Show of Hands
ndash How many type of OS are you planning to support 123 more
ndash Have you selected an architecture none yet native web hybrid other
bull Mobile Development Myths
16
Mobility Transformation Costain
Highways
Nuclear
Airports
Education
Water
Rail
17
Mobility Transformation Costain
bull Developing a series of user cases to help drive
efficiencies in time and cost into current
processes both on site and in other areas of the
business
bull Identifying key user cases and develop these
into working mobile applications for trail and
release across the business
bull Creating a full suite of apps to replace inefficient
paper based and disjointed processes on site
whilst backing up data in a cloud based system
bull Offering these apps to Costain employees and
subcontractors in an corporate app store set up
Mobility Transformation Costain
Using a standard iPad a site engineer can document construction project events and transparently sync them over the air in realtime
Lessons Learned Patrick Okkersen EsperantoXL
20
Previous experience with mobile helps adopting better strategy
21
BYOD BYOD is unavoidable
22
Close collaboration in design
23 Do gentle deployments
Join the MobiCloud Community wwwmobicloudprojecteu
4
Corporate Appstore Infrastructure
Platform SDK Ready-made
Apps
Agile Development
Continuous Integration amp
Testing
Change Management
Employee Appstore
5
bull Taking control of heterogeneous mobility
initiatives platform vs silos
ndash Early trial silos will grow and become full
production silos so adopt a platform
approach
ndash Itrsquos good to let your business units run wild
with new application ideas but itrsquos wrong to
let them do so without guidance
ndash A failed trial is one more nail in the coffin of
your mobility strategy you only have once
chance to impress your end-users get it
right from the start
Key Technology Challenges
6
bull Ensuring robust and cost-effective
integration with legacy systems rich SDK
ndash About 50 of a new enterprise mobile
applicationrsquos code is related to the back end
integration connector
ndash Poorly designed connectors are a major
point of failure of the overall system
ndash The connector needs to support the
current back-end configuration (and any
subsequent upgrade that the back-end
vendor will implement without letting you
know)
Key Technology Challenges
7
bull Re-using existing code base ready made
apps vs custom developments
ndash Forget about ldquothere is already an app for
everything in public appstoresrdquo
ndash But donrsquot try to reinvent the wheel every
time a new business request comes and
spend 6 months building a new app from
scratch
ndash Best of both worlds ready-made enterprise
app templates that can be easily
customized to your needs
Key Technology Challenges
8
bull Involving end-users as early as possible
in design phase agile development
bull Keeping flexibility during deployment
phase continuous integration and
testing
bull Ensuring end-user adoption and
compliance change management
Key Process Challenges
9
Lessons Learned from MobiCloud Project
Founding partners
10
Building the Right Ecosystem
CLOUD
MobiCloud Platform
CONTEXT
CROSS-PLATFORM
MobiCloud SDK
Application Developers
System
Integrators
Business Users
SaaS Providers
Independent Software Vendors
11
Selecting the Right Architecture
Back End ERP Systems
Operations
IT Support
Team Leader
Field Employees
Connecting Back-End Systems
To Field Service Employees
12
Cloud ndash Cheaper Leaner Faster
bull Flexible capacity
bull Pay as you go
bull Switch to OPEX = immediate ROI
bull Continuous deployment = supporting
rapid end-user iterations for
maximum benefits
13
Context ndash Enhanced Workflow
GPS N 59deg38304rsquo E 17deg56368
ID Certified Engineer 42
Current Task Airframe Check
External Temperature -10⁰C
Asset Number LN-RRB
Closest Mechanic Larsson Ulf
Right Information Right User Right Place Right Time
14
Context ndash Advanced Ergonomics
Context Strategy Deliver genuine and ergonomic lsquoapp experiencersquo Apps must deliver a true business functionality related to core business processes unlike many apps that are merely pared-down websites disguised as apps
Context Status Info (ex location route etc)
Context-filtered messages
Context-aware shortcuts (most relevant applications)
15
Cross Platform ndash Native vs HTML5
bull Native Hybrid or Web
bull Show of Hands
ndash How many type of OS are you planning to support 123 more
ndash Have you selected an architecture none yet native web hybrid other
bull Mobile Development Myths
16
Mobility Transformation Costain
Highways
Nuclear
Airports
Education
Water
Rail
17
Mobility Transformation Costain
bull Developing a series of user cases to help drive
efficiencies in time and cost into current
processes both on site and in other areas of the
business
bull Identifying key user cases and develop these
into working mobile applications for trail and
release across the business
bull Creating a full suite of apps to replace inefficient
paper based and disjointed processes on site
whilst backing up data in a cloud based system
bull Offering these apps to Costain employees and
subcontractors in an corporate app store set up
Mobility Transformation Costain
Using a standard iPad a site engineer can document construction project events and transparently sync them over the air in realtime
Lessons Learned Patrick Okkersen EsperantoXL
20
Previous experience with mobile helps adopting better strategy
21
BYOD BYOD is unavoidable
22
Close collaboration in design
23 Do gentle deployments
Join the MobiCloud Community wwwmobicloudprojecteu
5
bull Taking control of heterogeneous mobility
initiatives platform vs silos
ndash Early trial silos will grow and become full
production silos so adopt a platform
approach
ndash Itrsquos good to let your business units run wild
with new application ideas but itrsquos wrong to
let them do so without guidance
ndash A failed trial is one more nail in the coffin of
your mobility strategy you only have once
chance to impress your end-users get it
right from the start
Key Technology Challenges
6
bull Ensuring robust and cost-effective
integration with legacy systems rich SDK
ndash About 50 of a new enterprise mobile
applicationrsquos code is related to the back end
integration connector
ndash Poorly designed connectors are a major
point of failure of the overall system
ndash The connector needs to support the
current back-end configuration (and any
subsequent upgrade that the back-end
vendor will implement without letting you
know)
Key Technology Challenges
7
bull Re-using existing code base ready made
apps vs custom developments
ndash Forget about ldquothere is already an app for
everything in public appstoresrdquo
ndash But donrsquot try to reinvent the wheel every
time a new business request comes and
spend 6 months building a new app from
scratch
ndash Best of both worlds ready-made enterprise
app templates that can be easily
customized to your needs
Key Technology Challenges
8
bull Involving end-users as early as possible
in design phase agile development
bull Keeping flexibility during deployment
phase continuous integration and
testing
bull Ensuring end-user adoption and
compliance change management
Key Process Challenges
9
Lessons Learned from MobiCloud Project
Founding partners
10
Building the Right Ecosystem
CLOUD
MobiCloud Platform
CONTEXT
CROSS-PLATFORM
MobiCloud SDK
Application Developers
System
Integrators
Business Users
SaaS Providers
Independent Software Vendors
11
Selecting the Right Architecture
Back End ERP Systems
Operations
IT Support
Team Leader
Field Employees
Connecting Back-End Systems
To Field Service Employees
12
Cloud ndash Cheaper Leaner Faster
bull Flexible capacity
bull Pay as you go
bull Switch to OPEX = immediate ROI
bull Continuous deployment = supporting
rapid end-user iterations for
maximum benefits
13
Context ndash Enhanced Workflow
GPS N 59deg38304rsquo E 17deg56368
ID Certified Engineer 42
Current Task Airframe Check
External Temperature -10⁰C
Asset Number LN-RRB
Closest Mechanic Larsson Ulf
Right Information Right User Right Place Right Time
14
Context ndash Advanced Ergonomics
Context Strategy Deliver genuine and ergonomic lsquoapp experiencersquo Apps must deliver a true business functionality related to core business processes unlike many apps that are merely pared-down websites disguised as apps
Context Status Info (ex location route etc)
Context-filtered messages
Context-aware shortcuts (most relevant applications)
15
Cross Platform ndash Native vs HTML5
bull Native Hybrid or Web
bull Show of Hands
ndash How many type of OS are you planning to support 123 more
ndash Have you selected an architecture none yet native web hybrid other
bull Mobile Development Myths
16
Mobility Transformation Costain
Highways
Nuclear
Airports
Education
Water
Rail
17
Mobility Transformation Costain
bull Developing a series of user cases to help drive
efficiencies in time and cost into current
processes both on site and in other areas of the
business
bull Identifying key user cases and develop these
into working mobile applications for trail and
release across the business
bull Creating a full suite of apps to replace inefficient
paper based and disjointed processes on site
whilst backing up data in a cloud based system
bull Offering these apps to Costain employees and
subcontractors in an corporate app store set up
Mobility Transformation Costain
Using a standard iPad a site engineer can document construction project events and transparently sync them over the air in realtime
Lessons Learned Patrick Okkersen EsperantoXL
20
Previous experience with mobile helps adopting better strategy
21
BYOD BYOD is unavoidable
22
Close collaboration in design
23 Do gentle deployments
Join the MobiCloud Community wwwmobicloudprojecteu
6
bull Ensuring robust and cost-effective
integration with legacy systems rich SDK
ndash About 50 of a new enterprise mobile
applicationrsquos code is related to the back end
integration connector
ndash Poorly designed connectors are a major
point of failure of the overall system
ndash The connector needs to support the
current back-end configuration (and any
subsequent upgrade that the back-end
vendor will implement without letting you
know)
Key Technology Challenges
7
bull Re-using existing code base ready made
apps vs custom developments
ndash Forget about ldquothere is already an app for
everything in public appstoresrdquo
ndash But donrsquot try to reinvent the wheel every
time a new business request comes and
spend 6 months building a new app from
scratch
ndash Best of both worlds ready-made enterprise
app templates that can be easily
customized to your needs
Key Technology Challenges
8
bull Involving end-users as early as possible
in design phase agile development
bull Keeping flexibility during deployment
phase continuous integration and
testing
bull Ensuring end-user adoption and
compliance change management
Key Process Challenges
9
Lessons Learned from MobiCloud Project
Founding partners
10
Building the Right Ecosystem
CLOUD
MobiCloud Platform
CONTEXT
CROSS-PLATFORM
MobiCloud SDK
Application Developers
System
Integrators
Business Users
SaaS Providers
Independent Software Vendors
11
Selecting the Right Architecture
Back End ERP Systems
Operations
IT Support
Team Leader
Field Employees
Connecting Back-End Systems
To Field Service Employees
12
Cloud ndash Cheaper Leaner Faster
bull Flexible capacity
bull Pay as you go
bull Switch to OPEX = immediate ROI
bull Continuous deployment = supporting
rapid end-user iterations for
maximum benefits
13
Context ndash Enhanced Workflow
GPS N 59deg38304rsquo E 17deg56368
ID Certified Engineer 42
Current Task Airframe Check
External Temperature -10⁰C
Asset Number LN-RRB
Closest Mechanic Larsson Ulf
Right Information Right User Right Place Right Time
14
Context ndash Advanced Ergonomics
Context Strategy Deliver genuine and ergonomic lsquoapp experiencersquo Apps must deliver a true business functionality related to core business processes unlike many apps that are merely pared-down websites disguised as apps
Context Status Info (ex location route etc)
Context-filtered messages
Context-aware shortcuts (most relevant applications)
15
Cross Platform ndash Native vs HTML5
bull Native Hybrid or Web
bull Show of Hands
ndash How many type of OS are you planning to support 123 more
ndash Have you selected an architecture none yet native web hybrid other
bull Mobile Development Myths
16
Mobility Transformation Costain
Highways
Nuclear
Airports
Education
Water
Rail
17
Mobility Transformation Costain
bull Developing a series of user cases to help drive
efficiencies in time and cost into current
processes both on site and in other areas of the
business
bull Identifying key user cases and develop these
into working mobile applications for trail and
release across the business
bull Creating a full suite of apps to replace inefficient
paper based and disjointed processes on site
whilst backing up data in a cloud based system
bull Offering these apps to Costain employees and
subcontractors in an corporate app store set up
Mobility Transformation Costain
Using a standard iPad a site engineer can document construction project events and transparently sync them over the air in realtime
Lessons Learned Patrick Okkersen EsperantoXL
20
Previous experience with mobile helps adopting better strategy
21
BYOD BYOD is unavoidable
22
Close collaboration in design
23 Do gentle deployments
Join the MobiCloud Community wwwmobicloudprojecteu
7
bull Re-using existing code base ready made
apps vs custom developments
ndash Forget about ldquothere is already an app for
everything in public appstoresrdquo
ndash But donrsquot try to reinvent the wheel every
time a new business request comes and
spend 6 months building a new app from
scratch
ndash Best of both worlds ready-made enterprise
app templates that can be easily
customized to your needs
Key Technology Challenges
8
bull Involving end-users as early as possible
in design phase agile development
bull Keeping flexibility during deployment
phase continuous integration and
testing
bull Ensuring end-user adoption and
compliance change management
Key Process Challenges
9
Lessons Learned from MobiCloud Project
Founding partners
10
Building the Right Ecosystem
CLOUD
MobiCloud Platform
CONTEXT
CROSS-PLATFORM
MobiCloud SDK
Application Developers
System
Integrators
Business Users
SaaS Providers
Independent Software Vendors
11
Selecting the Right Architecture
Back End ERP Systems
Operations
IT Support
Team Leader
Field Employees
Connecting Back-End Systems
To Field Service Employees
12
Cloud ndash Cheaper Leaner Faster
bull Flexible capacity
bull Pay as you go
bull Switch to OPEX = immediate ROI
bull Continuous deployment = supporting
rapid end-user iterations for
maximum benefits
13
Context ndash Enhanced Workflow
GPS N 59deg38304rsquo E 17deg56368
ID Certified Engineer 42
Current Task Airframe Check
External Temperature -10⁰C
Asset Number LN-RRB
Closest Mechanic Larsson Ulf
Right Information Right User Right Place Right Time
14
Context ndash Advanced Ergonomics
Context Strategy Deliver genuine and ergonomic lsquoapp experiencersquo Apps must deliver a true business functionality related to core business processes unlike many apps that are merely pared-down websites disguised as apps
Context Status Info (ex location route etc)
Context-filtered messages
Context-aware shortcuts (most relevant applications)
15
Cross Platform ndash Native vs HTML5
bull Native Hybrid or Web
bull Show of Hands
ndash How many type of OS are you planning to support 123 more
ndash Have you selected an architecture none yet native web hybrid other
bull Mobile Development Myths
16
Mobility Transformation Costain
Highways
Nuclear
Airports
Education
Water
Rail
17
Mobility Transformation Costain
bull Developing a series of user cases to help drive
efficiencies in time and cost into current
processes both on site and in other areas of the
business
bull Identifying key user cases and develop these
into working mobile applications for trail and
release across the business
bull Creating a full suite of apps to replace inefficient
paper based and disjointed processes on site
whilst backing up data in a cloud based system
bull Offering these apps to Costain employees and
subcontractors in an corporate app store set up
Mobility Transformation Costain
Using a standard iPad a site engineer can document construction project events and transparently sync them over the air in realtime
Lessons Learned Patrick Okkersen EsperantoXL
20
Previous experience with mobile helps adopting better strategy
21
BYOD BYOD is unavoidable
22
Close collaboration in design
23 Do gentle deployments
Join the MobiCloud Community wwwmobicloudprojecteu
8
bull Involving end-users as early as possible
in design phase agile development
bull Keeping flexibility during deployment
phase continuous integration and
testing
bull Ensuring end-user adoption and
compliance change management
Key Process Challenges
9
Lessons Learned from MobiCloud Project
Founding partners
10
Building the Right Ecosystem
CLOUD
MobiCloud Platform
CONTEXT
CROSS-PLATFORM
MobiCloud SDK
Application Developers
System
Integrators
Business Users
SaaS Providers
Independent Software Vendors
11
Selecting the Right Architecture
Back End ERP Systems
Operations
IT Support
Team Leader
Field Employees
Connecting Back-End Systems
To Field Service Employees
12
Cloud ndash Cheaper Leaner Faster
bull Flexible capacity
bull Pay as you go
bull Switch to OPEX = immediate ROI
bull Continuous deployment = supporting
rapid end-user iterations for
maximum benefits
13
Context ndash Enhanced Workflow
GPS N 59deg38304rsquo E 17deg56368
ID Certified Engineer 42
Current Task Airframe Check
External Temperature -10⁰C
Asset Number LN-RRB
Closest Mechanic Larsson Ulf
Right Information Right User Right Place Right Time
14
Context ndash Advanced Ergonomics
Context Strategy Deliver genuine and ergonomic lsquoapp experiencersquo Apps must deliver a true business functionality related to core business processes unlike many apps that are merely pared-down websites disguised as apps
Context Status Info (ex location route etc)
Context-filtered messages
Context-aware shortcuts (most relevant applications)
15
Cross Platform ndash Native vs HTML5
bull Native Hybrid or Web
bull Show of Hands
ndash How many type of OS are you planning to support 123 more
ndash Have you selected an architecture none yet native web hybrid other
bull Mobile Development Myths
16
Mobility Transformation Costain
Highways
Nuclear
Airports
Education
Water
Rail
17
Mobility Transformation Costain
bull Developing a series of user cases to help drive
efficiencies in time and cost into current
processes both on site and in other areas of the
business
bull Identifying key user cases and develop these
into working mobile applications for trail and
release across the business
bull Creating a full suite of apps to replace inefficient
paper based and disjointed processes on site
whilst backing up data in a cloud based system
bull Offering these apps to Costain employees and
subcontractors in an corporate app store set up
Mobility Transformation Costain
Using a standard iPad a site engineer can document construction project events and transparently sync them over the air in realtime
Lessons Learned Patrick Okkersen EsperantoXL
20
Previous experience with mobile helps adopting better strategy
21
BYOD BYOD is unavoidable
22
Close collaboration in design
23 Do gentle deployments
Join the MobiCloud Community wwwmobicloudprojecteu
9
Lessons Learned from MobiCloud Project
Founding partners
10
Building the Right Ecosystem
CLOUD
MobiCloud Platform
CONTEXT
CROSS-PLATFORM
MobiCloud SDK
Application Developers
System
Integrators
Business Users
SaaS Providers
Independent Software Vendors
11
Selecting the Right Architecture
Back End ERP Systems
Operations
IT Support
Team Leader
Field Employees
Connecting Back-End Systems
To Field Service Employees
12
Cloud ndash Cheaper Leaner Faster
bull Flexible capacity
bull Pay as you go
bull Switch to OPEX = immediate ROI
bull Continuous deployment = supporting
rapid end-user iterations for
maximum benefits
13
Context ndash Enhanced Workflow
GPS N 59deg38304rsquo E 17deg56368
ID Certified Engineer 42
Current Task Airframe Check
External Temperature -10⁰C
Asset Number LN-RRB
Closest Mechanic Larsson Ulf
Right Information Right User Right Place Right Time
14
Context ndash Advanced Ergonomics
Context Strategy Deliver genuine and ergonomic lsquoapp experiencersquo Apps must deliver a true business functionality related to core business processes unlike many apps that are merely pared-down websites disguised as apps
Context Status Info (ex location route etc)
Context-filtered messages
Context-aware shortcuts (most relevant applications)
15
Cross Platform ndash Native vs HTML5
bull Native Hybrid or Web
bull Show of Hands
ndash How many type of OS are you planning to support 123 more
ndash Have you selected an architecture none yet native web hybrid other
bull Mobile Development Myths
16
Mobility Transformation Costain
Highways
Nuclear
Airports
Education
Water
Rail
17
Mobility Transformation Costain
bull Developing a series of user cases to help drive
efficiencies in time and cost into current
processes both on site and in other areas of the
business
bull Identifying key user cases and develop these
into working mobile applications for trail and
release across the business
bull Creating a full suite of apps to replace inefficient
paper based and disjointed processes on site
whilst backing up data in a cloud based system
bull Offering these apps to Costain employees and
subcontractors in an corporate app store set up
Mobility Transformation Costain
Using a standard iPad a site engineer can document construction project events and transparently sync them over the air in realtime
Lessons Learned Patrick Okkersen EsperantoXL
20
Previous experience with mobile helps adopting better strategy
21
BYOD BYOD is unavoidable
22
Close collaboration in design
23 Do gentle deployments
Join the MobiCloud Community wwwmobicloudprojecteu
10
Building the Right Ecosystem
CLOUD
MobiCloud Platform
CONTEXT
CROSS-PLATFORM
MobiCloud SDK
Application Developers
System
Integrators
Business Users
SaaS Providers
Independent Software Vendors
11
Selecting the Right Architecture
Back End ERP Systems
Operations
IT Support
Team Leader
Field Employees
Connecting Back-End Systems
To Field Service Employees
12
Cloud ndash Cheaper Leaner Faster
bull Flexible capacity
bull Pay as you go
bull Switch to OPEX = immediate ROI
bull Continuous deployment = supporting
rapid end-user iterations for
maximum benefits
13
Context ndash Enhanced Workflow
GPS N 59deg38304rsquo E 17deg56368
ID Certified Engineer 42
Current Task Airframe Check
External Temperature -10⁰C
Asset Number LN-RRB
Closest Mechanic Larsson Ulf
Right Information Right User Right Place Right Time
14
Context ndash Advanced Ergonomics
Context Strategy Deliver genuine and ergonomic lsquoapp experiencersquo Apps must deliver a true business functionality related to core business processes unlike many apps that are merely pared-down websites disguised as apps
Context Status Info (ex location route etc)
Context-filtered messages
Context-aware shortcuts (most relevant applications)
15
Cross Platform ndash Native vs HTML5
bull Native Hybrid or Web
bull Show of Hands
ndash How many type of OS are you planning to support 123 more
ndash Have you selected an architecture none yet native web hybrid other
bull Mobile Development Myths
16
Mobility Transformation Costain
Highways
Nuclear
Airports
Education
Water
Rail
17
Mobility Transformation Costain
bull Developing a series of user cases to help drive
efficiencies in time and cost into current
processes both on site and in other areas of the
business
bull Identifying key user cases and develop these
into working mobile applications for trail and
release across the business
bull Creating a full suite of apps to replace inefficient
paper based and disjointed processes on site
whilst backing up data in a cloud based system
bull Offering these apps to Costain employees and
subcontractors in an corporate app store set up
Mobility Transformation Costain
Using a standard iPad a site engineer can document construction project events and transparently sync them over the air in realtime
Lessons Learned Patrick Okkersen EsperantoXL
20
Previous experience with mobile helps adopting better strategy
21
BYOD BYOD is unavoidable
22
Close collaboration in design
23 Do gentle deployments
Join the MobiCloud Community wwwmobicloudprojecteu
11
Selecting the Right Architecture
Back End ERP Systems
Operations
IT Support
Team Leader
Field Employees
Connecting Back-End Systems
To Field Service Employees
12
Cloud ndash Cheaper Leaner Faster
bull Flexible capacity
bull Pay as you go
bull Switch to OPEX = immediate ROI
bull Continuous deployment = supporting
rapid end-user iterations for
maximum benefits
13
Context ndash Enhanced Workflow
GPS N 59deg38304rsquo E 17deg56368
ID Certified Engineer 42
Current Task Airframe Check
External Temperature -10⁰C
Asset Number LN-RRB
Closest Mechanic Larsson Ulf
Right Information Right User Right Place Right Time
14
Context ndash Advanced Ergonomics
Context Strategy Deliver genuine and ergonomic lsquoapp experiencersquo Apps must deliver a true business functionality related to core business processes unlike many apps that are merely pared-down websites disguised as apps
Context Status Info (ex location route etc)
Context-filtered messages
Context-aware shortcuts (most relevant applications)
15
Cross Platform ndash Native vs HTML5
bull Native Hybrid or Web
bull Show of Hands
ndash How many type of OS are you planning to support 123 more
ndash Have you selected an architecture none yet native web hybrid other
bull Mobile Development Myths
16
Mobility Transformation Costain
Highways
Nuclear
Airports
Education
Water
Rail
17
Mobility Transformation Costain
bull Developing a series of user cases to help drive
efficiencies in time and cost into current
processes both on site and in other areas of the
business
bull Identifying key user cases and develop these
into working mobile applications for trail and
release across the business
bull Creating a full suite of apps to replace inefficient
paper based and disjointed processes on site
whilst backing up data in a cloud based system
bull Offering these apps to Costain employees and
subcontractors in an corporate app store set up
Mobility Transformation Costain
Using a standard iPad a site engineer can document construction project events and transparently sync them over the air in realtime
Lessons Learned Patrick Okkersen EsperantoXL
20
Previous experience with mobile helps adopting better strategy
21
BYOD BYOD is unavoidable
22
Close collaboration in design
23 Do gentle deployments
Join the MobiCloud Community wwwmobicloudprojecteu
12
Cloud ndash Cheaper Leaner Faster
bull Flexible capacity
bull Pay as you go
bull Switch to OPEX = immediate ROI
bull Continuous deployment = supporting
rapid end-user iterations for
maximum benefits
13
Context ndash Enhanced Workflow
GPS N 59deg38304rsquo E 17deg56368
ID Certified Engineer 42
Current Task Airframe Check
External Temperature -10⁰C
Asset Number LN-RRB
Closest Mechanic Larsson Ulf
Right Information Right User Right Place Right Time
14
Context ndash Advanced Ergonomics
Context Strategy Deliver genuine and ergonomic lsquoapp experiencersquo Apps must deliver a true business functionality related to core business processes unlike many apps that are merely pared-down websites disguised as apps
Context Status Info (ex location route etc)
Context-filtered messages
Context-aware shortcuts (most relevant applications)
15
Cross Platform ndash Native vs HTML5
bull Native Hybrid or Web
bull Show of Hands
ndash How many type of OS are you planning to support 123 more
ndash Have you selected an architecture none yet native web hybrid other
bull Mobile Development Myths
16
Mobility Transformation Costain
Highways
Nuclear
Airports
Education
Water
Rail
17
Mobility Transformation Costain
bull Developing a series of user cases to help drive
efficiencies in time and cost into current
processes both on site and in other areas of the
business
bull Identifying key user cases and develop these
into working mobile applications for trail and
release across the business
bull Creating a full suite of apps to replace inefficient
paper based and disjointed processes on site
whilst backing up data in a cloud based system
bull Offering these apps to Costain employees and
subcontractors in an corporate app store set up
Mobility Transformation Costain
Using a standard iPad a site engineer can document construction project events and transparently sync them over the air in realtime
Lessons Learned Patrick Okkersen EsperantoXL
20
Previous experience with mobile helps adopting better strategy
21
BYOD BYOD is unavoidable
22
Close collaboration in design
23 Do gentle deployments
Join the MobiCloud Community wwwmobicloudprojecteu
13
Context ndash Enhanced Workflow
GPS N 59deg38304rsquo E 17deg56368
ID Certified Engineer 42
Current Task Airframe Check
External Temperature -10⁰C
Asset Number LN-RRB
Closest Mechanic Larsson Ulf
Right Information Right User Right Place Right Time
14
Context ndash Advanced Ergonomics
Context Strategy Deliver genuine and ergonomic lsquoapp experiencersquo Apps must deliver a true business functionality related to core business processes unlike many apps that are merely pared-down websites disguised as apps
Context Status Info (ex location route etc)
Context-filtered messages
Context-aware shortcuts (most relevant applications)
15
Cross Platform ndash Native vs HTML5
bull Native Hybrid or Web
bull Show of Hands
ndash How many type of OS are you planning to support 123 more
ndash Have you selected an architecture none yet native web hybrid other
bull Mobile Development Myths
16
Mobility Transformation Costain
Highways
Nuclear
Airports
Education
Water
Rail
17
Mobility Transformation Costain
bull Developing a series of user cases to help drive
efficiencies in time and cost into current
processes both on site and in other areas of the
business
bull Identifying key user cases and develop these
into working mobile applications for trail and
release across the business
bull Creating a full suite of apps to replace inefficient
paper based and disjointed processes on site
whilst backing up data in a cloud based system
bull Offering these apps to Costain employees and
subcontractors in an corporate app store set up
Mobility Transformation Costain
Using a standard iPad a site engineer can document construction project events and transparently sync them over the air in realtime
Lessons Learned Patrick Okkersen EsperantoXL
20
Previous experience with mobile helps adopting better strategy
21
BYOD BYOD is unavoidable
22
Close collaboration in design
23 Do gentle deployments
Join the MobiCloud Community wwwmobicloudprojecteu
14
Context ndash Advanced Ergonomics
Context Strategy Deliver genuine and ergonomic lsquoapp experiencersquo Apps must deliver a true business functionality related to core business processes unlike many apps that are merely pared-down websites disguised as apps
Context Status Info (ex location route etc)
Context-filtered messages
Context-aware shortcuts (most relevant applications)
15
Cross Platform ndash Native vs HTML5
bull Native Hybrid or Web
bull Show of Hands
ndash How many type of OS are you planning to support 123 more
ndash Have you selected an architecture none yet native web hybrid other
bull Mobile Development Myths
16
Mobility Transformation Costain
Highways
Nuclear
Airports
Education
Water
Rail
17
Mobility Transformation Costain
bull Developing a series of user cases to help drive
efficiencies in time and cost into current
processes both on site and in other areas of the
business
bull Identifying key user cases and develop these
into working mobile applications for trail and
release across the business
bull Creating a full suite of apps to replace inefficient
paper based and disjointed processes on site
whilst backing up data in a cloud based system
bull Offering these apps to Costain employees and
subcontractors in an corporate app store set up
Mobility Transformation Costain
Using a standard iPad a site engineer can document construction project events and transparently sync them over the air in realtime
Lessons Learned Patrick Okkersen EsperantoXL
20
Previous experience with mobile helps adopting better strategy
21
BYOD BYOD is unavoidable
22
Close collaboration in design
23 Do gentle deployments
Join the MobiCloud Community wwwmobicloudprojecteu
15
Cross Platform ndash Native vs HTML5
bull Native Hybrid or Web
bull Show of Hands
ndash How many type of OS are you planning to support 123 more
ndash Have you selected an architecture none yet native web hybrid other
bull Mobile Development Myths
16
Mobility Transformation Costain
Highways
Nuclear
Airports
Education
Water
Rail
17
Mobility Transformation Costain
bull Developing a series of user cases to help drive
efficiencies in time and cost into current
processes both on site and in other areas of the
business
bull Identifying key user cases and develop these
into working mobile applications for trail and
release across the business
bull Creating a full suite of apps to replace inefficient
paper based and disjointed processes on site
whilst backing up data in a cloud based system
bull Offering these apps to Costain employees and
subcontractors in an corporate app store set up
Mobility Transformation Costain
Using a standard iPad a site engineer can document construction project events and transparently sync them over the air in realtime
Lessons Learned Patrick Okkersen EsperantoXL
20
Previous experience with mobile helps adopting better strategy
21
BYOD BYOD is unavoidable
22
Close collaboration in design
23 Do gentle deployments
Join the MobiCloud Community wwwmobicloudprojecteu
16
Mobility Transformation Costain
Highways
Nuclear
Airports
Education
Water
Rail
17
Mobility Transformation Costain
bull Developing a series of user cases to help drive
efficiencies in time and cost into current
processes both on site and in other areas of the
business
bull Identifying key user cases and develop these
into working mobile applications for trail and
release across the business
bull Creating a full suite of apps to replace inefficient
paper based and disjointed processes on site
whilst backing up data in a cloud based system
bull Offering these apps to Costain employees and
subcontractors in an corporate app store set up
Mobility Transformation Costain
Using a standard iPad a site engineer can document construction project events and transparently sync them over the air in realtime
Lessons Learned Patrick Okkersen EsperantoXL
20
Previous experience with mobile helps adopting better strategy
21
BYOD BYOD is unavoidable
22
Close collaboration in design
23 Do gentle deployments
Join the MobiCloud Community wwwmobicloudprojecteu
17
Mobility Transformation Costain
bull Developing a series of user cases to help drive
efficiencies in time and cost into current
processes both on site and in other areas of the
business
bull Identifying key user cases and develop these
into working mobile applications for trail and
release across the business
bull Creating a full suite of apps to replace inefficient
paper based and disjointed processes on site
whilst backing up data in a cloud based system
bull Offering these apps to Costain employees and
subcontractors in an corporate app store set up
Mobility Transformation Costain
Using a standard iPad a site engineer can document construction project events and transparently sync them over the air in realtime
Lessons Learned Patrick Okkersen EsperantoXL
20
Previous experience with mobile helps adopting better strategy
21
BYOD BYOD is unavoidable
22
Close collaboration in design
23 Do gentle deployments
Join the MobiCloud Community wwwmobicloudprojecteu
Mobility Transformation Costain
Using a standard iPad a site engineer can document construction project events and transparently sync them over the air in realtime
Lessons Learned Patrick Okkersen EsperantoXL
20
Previous experience with mobile helps adopting better strategy
21
BYOD BYOD is unavoidable
22
Close collaboration in design
23 Do gentle deployments
Join the MobiCloud Community wwwmobicloudprojecteu
Lessons Learned Patrick Okkersen EsperantoXL
20
Previous experience with mobile helps adopting better strategy
21
BYOD BYOD is unavoidable
22
Close collaboration in design
23 Do gentle deployments
Join the MobiCloud Community wwwmobicloudprojecteu
20
Previous experience with mobile helps adopting better strategy
21
BYOD BYOD is unavoidable
22
Close collaboration in design
23 Do gentle deployments
Join the MobiCloud Community wwwmobicloudprojecteu
21
BYOD BYOD is unavoidable
22
Close collaboration in design
23 Do gentle deployments
Join the MobiCloud Community wwwmobicloudprojecteu
22
Close collaboration in design
23 Do gentle deployments
Join the MobiCloud Community wwwmobicloudprojecteu
23 Do gentle deployments
Join the MobiCloud Community wwwmobicloudprojecteu
Join the MobiCloud Community wwwmobicloudprojecteu
