Create a Good Impact with Inside Sales

Its all about how to generate Revenue

Telemarketing (sometimes known as inside sales, or telesales in the UK and Ireland) is a method of direct marketing in which a salesperson solicits prospective customers to buy products or services, either over the phone or through a subsequent face to face or Web conferencing appointment scheduled during the call.

Telemarketing

Function1. Generate leads. Telemarketing along with direct mail and e-mail marketing is currently the best 1-2-3 combo for generating and maintaining awareness among business-to-business prospects.

2. Find hot opportunities. It's the best way to find out what opportunities exist right now inside your prospects and clients companies. Telemarketing experts say they are almost always able to find active opportunities that the company didn't know about -- no matter how big or well-known the company is.

3. Communicate one-to-one. Telemarketing allows you to put a voice to your marketing and sales efforts long before the prospect is ready to meet with a sales person. It's easy to customize the message and to adapt to special needs of the specific prospect.

4.Qualify prospects. Telemarketers can follow-up on inquiries from your website and other marketing activities and determine fairly quickly just how qualified the prospect is and whether or not - and when - this company is likely to become a customer.

5.Engage at the top. Many experts agree that telemarketing is the best way to get through to and start a dialogue with top executives.

6.Increase sales team effectiveness. Telemarketers can take a load off your sales people. A Gardner study called Inside Sales: Selling More at Lower Cost found that adding a teleprospector to support a direct sales person can increase that sales person's closing revenue by from 50% to 150%.

7.Advance the sale. Telemarketers are often able to identify hesitation in a prospect. By handling questions or objections that might not otherwise be voiced, telemarketers can eliminate friction and move the prospect along sales cycle.

8.Promote other marketing activities. Telemarketing can increase webinar participation, trade show attendance, white paper downloads and many other useful methods of interacting with your prospects.

9.Build and clean your database. With each call, a telemarketer can add to and confirm information in your marketing database. This is critical to reducing waste and expanding your reach within a given company.

And this is about Powerful Impact

As shown Below

Tco

Profit

Low Tco Gain Profit

This Is what We can provide for You

People

Process

Technology

Dedicated Resource :Contact Center Professionals:• Customer satisfaction Survey, Customer Service Professional

Shared Resource :1) Contact Center Trainer2) Client Account Management3) Quality Assurance4) Reporting analyst5) Team Manager / Operation Manager

Vibrant tm Methodology on contact center operations and management Quality Improvement Process (ISO, Six, Sigma, COPC) Contact center reporting and metrics Project and contract governance

Contact Center Facilities and Infrastructure Dedicated workstations with IP-soft-phone and headset Contact Center System solution Call recording Solution Call Reporting Solution Scheduling and Forecasting system Telecommunications and Internet Connectivity (Which is billed on actual cost – exclude from Proposed

Package) BCP – Disaster Recovery Contact Center Facilities (10% capacity)

Certification

Certification

Technology Partner

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Any Question

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Let’s Work

Deden MulyanaBusiness Development & Strategy Manager (E) : deden.mulyana@VADS.co.id(T) : +62-21-5273320 Ext 22263(M)  : 0818 0202 1199 / 0838 1942 8989visit : www.vads.co.id

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