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Video Recording:http://youtu.be/yGT-QY0XYTE

How to Drive Sustainable Enterprise Social Adoption #pmiwdc

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Presented at PMIWDC Symposium 2013

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  • 1. Video Recording:http://youtu.be/yGT-QY0XYTE

2. The Enterprise Social Revolution is HereDo More w/ LessSocial Collaboration Speed of Business BYOD 3. Pervasive Adoption of Social Tools84% of organizations have remote workersChanges howwe work65%of companies are deploying at least one social software toolAlways on --Consumers usean average of 4devices every day20% expect a response within one hour via social mediaRise of the social consumer44% of consumers complain via social mediaHumans have an intrinsic drive to engage and connectWe organize into communities to get things done - at home, and at workModern social capabilities remove the barriers of geography and time 4. enhancing 5. The Value of Enterprise Social BusinessAgilityEmployeeEngagementTeamCollaborationConnectedOrganization 6. Marketing PilotNet Breeze+ 7. 8Why wont this one fit? 8. Why Training Alone Is Not Working 9. Sustainable SharePoint Adoption 10. 5 Steps to Sustainable Adoption 11. Its All About Business ValueExpedite InnovationFacilitate EngagementFinancial Gains$ 12. Social is about empowering bottom-up organizationIndividuals | Communities | Groupsto make top-down business goals successfulIncrease Revenue | Lower Costs | Reduce Turnover 13. Xerox accelerates innovation with YammerObjectives Connect employees with the people and information they need in order to excel Merge two company cultures following an acquisitionTacticsDeployed Yammer as a go-to place for employees to connect globally and innovate togetherResults Accelerated innovation Streamlined information flow Merged communications across two companiesTheres no question Yammer has helped us reduce the time it takes to go from a new idea or call to action to execution. It accelerates innovation. - Gregory North, Vice President of Corporate Lean Six Sigma and Business Transformation, Xerox 14. Identify solutions, dont showcase features 15. Go After Low Hanging Fruits 16. 19Prioritize 17. IT Can You Handle This? 18. Engage Key Business GroupsCorporate CommunicationsHuman Resources 19. Leverage Existing ResourcesTrainingIndustry PracticesGovernance PlanUse Cases 20. 24 21. Essential Components 22. What Does Winning Look Like? 23. Deliver Contextual User Training 24. 32 25. Self-Service Support 26. Regular Adoption Activities 27. Lather, Rinse, RepeatKnowledge Co-CreationAdoption ActivitiesEnterprise Social JourneyContextual TrainingBusiness SolutionsGovernanceExecutive CommitmentRelevant Governance 28. 5 Steps to Sustainable Adoption 29. What Does It Take to Win? 30. ResourcesGet Started with the SharePoint Use Case Cataloghttp://aka.ms/spucCheck-out www.DiscoverSharePoint.com and Share !http://www.discoversharepoint.com Read the SharePoint Adoption Guide by the expertshttp://aka.ms/spadoptwp Contact Innovative-e to learn more about sustainable [email protected] 31. Questions? 32. thank youthank you