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HRM
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Introduction
HRM Mobilink Pakistan
Presented To:Sir Muhammad Asif Chaudhary
Prepared By:Rashid Mahmood
Muhammad Sajid Akhtar
Introduction
Contents
Brief Introduction Of Organization
Introduction of HR Department
Key Functions Of HR Department
Other Policies and Procedures
Learning Outcomes
Introduction
About Mobilink
Subsidiary of Orascom Telecom Company Started Operations in 1994Market Leader Having more than 30% market ShareVisionMission Statement
HR Practices & Mobilink
VisionTo become leading telecommunication Service Provider By offering Innovative communication solutions to our customers.
MissionTo be unmatchable communication system in Pakistan that provides best value to its customers, employees, business partners and shareholders.
Vision & Mission
Introduction
Organizational Hierarchy
Vice President Marketing
Bilal Munir Sheikh
President and CEO
Rashid Khan
Chief Information Officer
Tariq Rashid
V.P H.R, Administration
Ali Raza Mehdi
Vice President Customer CareIrfan Akram
Vice President & Head of Broadband Business Division.
Mustafa Peracha
Vice President Corporate Affairs
Agha Qasim
Introduction
Products & Services
Mobilink IndigoMobilink JazzMobilink BlackberryMobilink GameMobilink PCO
GPRSSMS MessagingChat ServicesDedication ServicesMobilink Infinity
Introduction
Major Departments
Finance Department Customer Services Department
Commercial Department Technical DepartmentInternal Audit Department
Information Technology Department Human ResourcesAdministration and Legal Affairs
Government Relation Department
HR Practices & Mobilink
HRM Department
HR Mission Statement
“To lead the organization in enhancing its human capital and creating a winning environment where everyone enjoys contributing to the best of one’s ability.”
Mobilink Will Achieve This By
1. Inspiring and motivating its people.
2. Developing its people to strive for higher standards.
3. Driving an open minded and enterprising corporate culture where people through leadership at all levels dare to dream, dare to try, dare to fail and dare to succeed.
4. Attracting and recruiting the best talent
HR Practices & Mobilink
Total Strength Of EmployeesOver all: (Total 4500)Top Managers 75Middle Managers 750Line Managers3675
Employees are Structured in Five Layers comprising Associates, Specialists, Managers, Directors and Chief Officers
HR Practices & Mobilink
Key Functions of HRM Department
HRM HRM PlanningPlanning
HRM HRM PlanningPlanning
Recruitment/Recruitment/DecruitmentDecruitment
Recruitment/Recruitment/DecruitmentDecruitment
SelectionSelectionSelectionSelection
Career Career DevelopmentDevelopment
Career Career DevelopmentDevelopment
HRMHRM
OrientationOrientationOrientationOrientation
CompensationCompensationCompensationCompensation
PerformancePerformanceManagementManagement
PerformancePerformanceManagementManagement
Training/Training/DevelopmentDevelopment
Training/Training/DevelopmentDevelopment
HR Practices & Mobilink
Our People are our greatest assets. Current & Future assessment Requirements of each department What positions to fill and how to fill
HR Planning
HR Practices & Mobilink
ObjectivesMethods Of Recruitment
Internal RecruitmentExternal Recruitment
Sources Of RecruitmentInternal AdvertisementDatabankAdvertisingHead hunters/executive Search OrganizationsWalk in CandidatesCollege and Universities
Recruitment Policy
HR Practices & Mobilink
Identify VacancyJob Analysis
Prepare Job DescriptionPerson Specification
Advertisement of a Job VacancyWeb based advertisementPreliminary Contact with potential job candidates Initial Screening to create a pool of qualified applicants
Recruitment Process
HR Practices & Mobilink
Education (Academic /Professional)ExperienceProfile and Psychometric TestsInterviews References
General Conditions Of Recruitment
HR Practices & Mobilink
Completed Job ApplicationsInterviews
TestingInitial ScreeningPanel and Series of Interview In depth Selection Interview
Background Checks Physical Examination
Selection Process
HR Practices & Mobilink
Job OfferWelcomePosition/TitleAuthority Duties and ResponsibilitiesStarting Date, Normal Working HoursStarting SalaryBenefit Package Probationary Period
Selection (Contd.)
HR Practices & Mobilink
Appointment LetterRejected CandidatesHiring CommitteeProbationary PeriodCompensation in lieu of Notice
Selection (Contd.)
HR Practices & Mobilink
Two Types of OrientationWork Unit Orientation
Familiarize employees with unitIntroduction To Co-Workers
Organization Orientation History of OrganizationPolicies and ProceduresTour Of organizational Facilities
Orientation & Socialization
HR Practices & Mobilink
ObjectivesOrientation CDDepartment Orientation Formal Orientation Program
Nature of BusinessHistory-philosophy and Structure of CompanyOrganizational Structure and Chain of CommandCompany Benefit Plans Layout and Facilities offered by the Company
Orientation (Contd.)
HR Practices & Mobilink
Training Need AssessmentIdentify ProblemsDevelop a Training ProgramImplement Training ProgramEvaluation Of Results
Training & Development
HR Practices & Mobilink
On Job Training Training Outside the Work SettingsOverseas Training ProgramOnline Training ProgramsSpecial Training Sessions Refresher Courses
Training Methods
HR Practices & Mobilink
Soft Skill TrainingManage Important Areas In Personal LifePersonal Finance and Personal Behavior
Technical TrainingCustomer Service TrainingSales Related TrainingMarketing and Technology TrainingProblem Based Training
Training Types
HR Practices & Mobilink
Done on annual basis360 Degree FeedbackDone By Immediate SupervisorPromotion on Good PerformanceTo Attract and Retain Qualified PeopleProvide a Solid Path for Career Planning To identify employees Training needs
Performance Management
HR Practices & Mobilink
Key Performance Indicators LeadershipCommunication Skills Team Work and Co-operation Problem Solving and Decision Making Initiative and Drive Flexibility and Customer Focus
Performance Management
HR Practices & Mobilink
Salary Administration ProgramTo Attract and Retain competent and qualified employees
To Provide fair and Equitable Compensation
To ensure compliance with prevailing industry rates
To instil employee confidence
Compensation Management
HR Practices & Mobilink
Salary Administration ProgramSalary Survey
VP HR & Department Head analyze each job classification
HR Department determines an appropriate salary range
HR department assigns each job a code, minimum, mid and maximum point rate
Reviewed and approved by VP HR & Administration
Compensation Management
HR Practices & Mobilink
Rent Allowances
Company Car
Travel Allowances
Medical Entitlement
Insurance Policy
Annual Vacations
Maternity Leaves
Employee Old Age Benefit
Benefits
HR Practices & Mobilink
Mobilink provides career development opportunities to all employees
All positions of grade level “Assistant
Manager” and above are internally
announced
Candidates are promoted to
higher level if qualified
Career Development
HR Practices & Mobilink
Recreation
Dress Code
Safety
Education Assistance Policy
Discrimination and Harassment Policy
Terminations and Exit Interview
Other Policies & Procedures
HR Practices & Mobilink
Application of HR concepts
Skills Required For an HR professional
Applying Knowledge To Task
Learning Outcomes
HR Practices & Mobilink