HR Standards Newsletter

World Standards Day “Standards, The World's Common Language”

October 14, 2015 | PC Karachi

muroS MSOCIETY FOR HUMANRESOURCE MANAGEMENT

A SHRM Licensee

Pakistan

Global

HR Standards

HR Competency Certifications

HR Curriculum Validation

World Standards Day - 2015 | www.shrmforum.pk

21st century is knowledge and service oriented economy, in

which the old mantra of “cash is king” has been replaced

with “talent is king and cash is queen”. ISO celebrates

“World Standards Day” on 14 Oct every year. History of

standards is quite old for manufacturing however ISO HR

Standards is a new beginning to ensure objectivity,

transparency and quality of HR services to better serve

needs employer, employee and other stakeholders in the

society. HR standards will have far reaching implications for

companies operating/aspiring to operate in global

business market.

Pakistan has the honor of being among first 11 Permanent

“P” Member countries in the world who became member of

ISO Technical Committee 260 for developing HR Standards.

Initial Committee comprised of US, UK, France, Germany,

Sweden, Switzerland, Austria, Norway, Netherlands and

Portugal. Extensive work has been done on HR standards

during past 4 years meetings at Washington, Melbourne,

Rotterdam and Paris. Emerging HR standards include

Human Governance, Strategic Workforce Planning,

Recruitment, HR Terminologies, HR Metrics and Knowledge

Management.

Pakistan National Committee HR Standards comprises of

Chief Human Resource Officers from large organizations. I

congratulate all members especially its Working Group on

“Performance Management” for developing first HR

standard. This is a great accomplishment in history of HR in

Pakistan and I hope that organizations will benefits from

this standard.

Dear Business Leaders and HR Professionals,

Zahid Mubarik SHRM-SCP, GPHR, HRMPPresident SHRM Forum Pakistan

Member ISO Technical Committee 260 HR Standards

Chairman National HR Standards Committee Pakistan

CEO HR Metrics

Message by


About ISO

What is a Standard

ISO is a legal association of members of National Standards

Bodies of 140 countries, supported by a Central Secretariat based

in Geneva, Switzerland. The foremost aim of international

standardization is to facilitate the exchange of goods and services

through the elimination of technical barriers to trade. ISO

develops International Standards for all industry sectors (with the

exception of electro technology, covered by IEC, and

telecommunications, covered by ITU). ISO has developed over

18500 International Standards on a variety of subjects and

approximately 1100 new standards are published every year.

A standard is a document that provides requirements,

specifications, guidelines or characteristics that can be used

consistently to ensure that materials, products, processes and

services are fit for their purpose.

?ISO International Standards ensure that products and

services are safe, reliable and of good quality.

?For business, they are strategic tools that reduce costs by

minimizing waste and errors, and increasing productivity.

?They help companies to access new markets, level the

playing field for developing countries and facilitate free and

fair global trade.


ISO Technical Committee 260 HR Standards

HR Standards

With a view to promote consistency and standardize the workforce management

practices in terms of responsibilities and performance expectations, during year

2011, ISO initiated standardization of HR and formed a Technical Committee ISO TC

260 to pursue the project. ISO TC 260 HR Standards initially comprised of 11

Permanent “P” Member countries including US, France, Germany, Sweden,

Switzerland, Austria, Norway, Netherland, Portugal and Pakistan. Currently the

Permanent member countries have increased to 24 and 18 Observer “O” countries.

SHRM Forum Pakistan is representing Pakistan at ISO TC 260. Details at

HR standards will specify the minimum effective approaches, measurements and

metrics to perform essential workforce management practices. It will also include

standardization of the certification of practitioners based upon elements of

education, examination, experience and ethical conduct. The standardization

processes will extend to all fields of HRM including Workforce Planning, Talent

Sourcing, Recruitment, Selection, Retrenchment, Training and Development, Job

Analysis, Job Design, Organizational Development, HRIS, Performance Appraisal,

Total Rewards, Employee Relations, Legislative and Regulatory compliance, Change

Management, Diversity and Inclusion Management, Expatriate Management, HR

Communications, Workforce Readiness and Sustainability, Leadership Development,

HR Shared Services, Metrics, Analytics, Professional Certification, Wellness and

Work/Life Balance Programs, HR Aspects of Alliances, Joint Ventures, Mergers and

Acquisitions, HR Terminology and Nomenclatures.

www.iso.org.

http://www.iso.org/iso/home/standards_development/list_of_iso_technical_committees/iso_technical_committee_participation.htm?commid=628737

Benefits of HR Standards

The standardization will offer broad, coordinating guidance to HR practitioners and harmonize disparate practices for the

benefit of organizations and their employees. It will boost local economy by removal of barriers to trade, better

international market access, more business efficiency, flexible, cost-effective means of complying with international and

regional rules/conventions and improved employee satisfaction. Some additional perceived benefits of HR

standardization include:

?Talent in developing countries will have increased access to job opportunities elsewhere due to interoperable

workforce staffing practices.

?Multinational companies will be able to share talent and labor more quickly and with less risk of loss and fewer errors.

Labor markets will become true marketplaces, where commonly understood forms of transaction will be employee

competencies, complete and timely information, and virtual/flexible working arrangements; forming talent

exchanges analogous to stock exchange transactions.

?HR Management Systems from different organizations will be able to transact without encountering the data transfer

barriers among diverse software applications.

?Standardized HR processes will reduce paper documentation, and would promote telecommuting and distance

learning further reducing the carbon footprint created by business travel needs and redundant administrative

workforce practices.

?It will increase employee satisfaction and labor peace as job-to-employee alignment is better achieved through

consistent and effective management practices.

?Consistency in HR practices will reduce the cost of investigations and other regulatory responsibilities of government

agencies and ministries charged with overseeing workplace practices.

?The cost of managing employees will reduce as workforce management approaches will align with the standards and

economies of scale can be applied, across sectors, in relocation, benefits, compensation and other HR functions.

?Business leaders would finally have a means to measure the value of the intangible assets including HR. The

transparency of HR practices will enhance their reputation, improve employee morale, lower labor turnover, decrease

accidents, enhance product quality and foster greater consumer and investor confidence.

?Employees' expectations for treatment and opportunity within organizations would be better understood by all

parties and his or her competencies and other assets would be portable as he or she transfers among organizations.

Whether skilled or unskilled, employees would be incentivized to improve their capability and to trade them across

borders to willing employers.

?The cost of products and services would likely reduce due to an increase in efficiency of acquisition, transfer, and

maintenance of talent, thus benefiting consumer.

?Above potential benefits will enhance the credibility of HR profession.


TC 260 Working Group

Pakistan National Committee HR Standards

ISO TC 260 is organized in various working group and developing following standards:

1. WG 1: HR Terminologies- Led by Netherlands

2. WG 2: HR Metrics- Led by USA

3. WG 3: Human Governance- Led by France

4. WG 4: Strategic Workforce Planning- Led by Australia

5. WG 5: Recruitment and Selection- Led by USA

6. WG 6: Knowledge Management- Led by Israel

With a view to review for global HR standards to give input from country's economic interest point of view and also to

make HR standards congruent with our national requirement, Pakistan Standards and Quality Control Authority has

formed National Mirror Committee ISO TC 260 HR Standards “NMC”. Chief Human Resource Officers from large

organizations are its members.


Members of Pakistan National Committee HR Standards


Sr

TITLE

NAME

DESIGNATION

ORGANIZATION

1 Mr. Tahir Jawaid SVP Corp Services & New Ventures HUBCO

2 Mr. Syed Mazhar Hussain CHRO PTCL

3 Mr. Sheraz Karim Director HR SNL Financials Limited LC

4 Ms. Fatima Asad Said Director Human Capital Excellence Abacus Consulting

5 Mr. Shafique Ahmad Uqaili Group Chief HR ABL

6 Mr.

7 Ms. Romana P. Khokhar Group Head HR Silk Bank Limited

8 Dr. Sitwat Husain Group Head HR Habib Bank AG Zurich

9 Mr. Muhammad Tariq Nasim EVP Group Head HR The Bank of Khyber

10 Mr. Syed Asim Iftikhar Head HR AKESP

11 Mr. Khurram Shahzad Rao Head HR Bahria Town

12 Ms. Farida Sadruddin Head HR DHL

13 Mr. Yousaf Haroon Head HR Emaar Pakistan Group

14 Mr. Qaiser Jamil Head HR Emirates Supply Chain Services

15 Mr. Haroon Waheed Head HR Fatima Group

16 Mr. Syed Zulfiqar Ali Head HR Geo TV

17 Mr. Waqas Abrar Khan Head HR Lucky Cement

18 Ms. Sadia Ahmad Head HR Mobilink

19 Ms. Iffat Hina Head HR Orix Leasing Pakistan Limited

20 Mr. Faraz Aziz Head HR Pak Suzuki Motor Company Ltd.

21 Ms. Humera Ahmad Head HR Reon Energy

22 Mr. Syed Amjad Habib Head HR Shirazi Trading Company (Pvt) Limited

23 Ms. Shafaq Omer Head HR Uniliver Pakistan

24 Ms. Zainab Jafari Head HR wi-tribe

25 Mr. Wajid Ali Head HR Khushhali Bank Limited

26 Mr. Syed Junaid Ahmed Head HR United Energy Pakistan

27 Ms. Carol J Ariano VP HR AKU

28 Dr. Sadia Nadeem Associate Professor FAST NUCES

29 Mr. Aurangzeb Ahmed Khan Chief Executive Ecentric

30 Ms. Evelyn D Abrogena Chief Manager HR EFU Life Insurance

31 Mr. Arshad Mahmood Akif Consultant ASK Development

Jamal Nasir Global Head HR and OD HBL


34 Ms. Rukhshinda Mehar Consultant Freelance

35 Ms. Alia Zafar Consultant GemTech Solutions

36 Ms. Surraiya Hassan Consultant Insights

37 Mr. Wali Zahid Consultant SkillCity

38 Mr. Adeel Anwer Consultant Time Lenders

39 Mr. Fazal Muqeem Director CASE

40 Mr. Muhammad Kamran Jamil Director Corporate Relations, Admin & HR ICMA Pakistan

41 Mr. Yasser Qayum Senior Consultant Charemata Consulting

42 Ms. Alia Lodhi Director HR Inter Market Knit (Pvt.) Ltd.

43 Mr. Aseem Majid Rizvi Dy.Registrar (Academia Affairs) Iqra University

44 Mr. S.M Shoaib Omair EVP HR Pak Oman Investment Company Limited

45 Mr.

46 Mr. Syed Jamal Mehdi GM HR Pakistan Securit Printing Corporation

47 Mr. Sultan Mughal GM HR Pepsico Pakistan

48 Mr. Syed Zulfiqar Ali Zaidi GM HR Ufone

49 Mr. Ch. Abdul Rehman GM HR US Denim Mills (Pvt.) Ltd.

50 Mr. Khaleeque-Ur-Rehman GM HR & IR Agri Tech

51 Mr. Muhammad Asim Bhatti Head of HR & Organizational Development Kohinoor Textile Mills Limited

52 Mr. Amjad Manzoor Head Treasury SBP

53 Mr. Atif Tufail Global Head HR INTECH Process Automation

54 Mr. Syed Atif Aftab Senior HR Manager Oracle Corporation Singapore, Pakistan

55 Mr. Shahzad Ali Memon Manager HR Jaffer Brothers (Pvt.) Limited

56 Mr. Tipu Zaheer Manager HR Uch Power (Pvt) Ltd

57 Mr. Mahmood Shamsher Ali Manager Training FINCA Microfinance Bank Ltd.

58 Mr. Masroor Ahmed Head HR Pakistan Petroleum Limited

59 Mr. Jamil Bajwa Head HR Attock Refinary Limited

60 Mr. Taimur Ahmed Senior Manager HR Teradata Pakistan

61 Ms. Shahma Zahid Senior Manager HR & Admin ICAP

62 Mr. Asif Mushtaq Head HR AFAQ

32 Mr. Bakhtiar Khawaja Consultant Coaching Resolve

33 Mr. Zafar Aziz Osmani Consultant Excelerate (Pvt.) Ltd

Sr TITLE NAME DESIGNATION ORGANIZATION

Syed Zafar Imam Group Head HR Ghulam Faruque Group


The NMC has developed a standard on “Performance Management”, which is being processed for approval by PSQCA. On

14 October 2015, the draft standard will be unveiled for public comments. This will be first formal HR standard in the

history of HR in Pakistan. Following NMC Members have contributed towards this standard:

?Dr Sadia Nadeem, MCIPD, Director MARC, FAST School of Management, NUCES

?Dr Sitwat Husain, Group Head HR, Habib Bank AG Zurich

?Arshad Mahmood Akif, CEO ASK Development

?Adeel Anwer, Consultant Timelenders

?Syed Faraz Aziz, Head HR Pak Suzuki Motor Company Limited

?Humera Ahmad, Head HR Reon Energy Limited

?Ch Abdul Rehman, GM HR US Denim Mills (Pvt) Ltd.

Pakistan National Committee HR Standards organized a ceremony at PC Hotel Karachi from 5:30 - 7:30

pm on 14 October, 2015, followed by awards and dinner in the honor of HR Standards contributors and

supporters.

SHRM HR COMPETENCY MODEL

SHRM HR CERTIFICATIONS

S MCERTIFIED PROFESSIONAL

S MSENIOR CERTIFIED PROFESSIONAL


SHRM HR Certifications

Eligibility Requirement

Value of Certifications

?Built on one singular Body of Competency and Knowledge (BoCK) designed to elevate the HR profession around the

world

?Tests the HR professional’s competency—the ability to put that knowledge to work through critical thinking and

application

?Demonstrates that the HR professional is a technical expert and has mastered the application of HR technical and

behavioral competencies, through practice and experience, to drive business results

Hiring

?96% of employers state that a certified job applicant has a greater hiring advantage than a non-certified job applicant.

Promotion

?91% of employers state that a certified HR professional is more likely to be considered for promotion than a non-

certified HR professional.

Job Security

?81% of employers believe that a certified HR professional has greater job security than a non-certified HR

professional.

S MCERTIFIED PROFESSIONAL

S MSENIOR CERTIFIED PROFESSIONAL

CREDENTIAL

LESS THANBACHELOR’S DEGREE BACHELOR’S DEGREE GRADUATE DEGREE

HR-RelatedDegree

Non-HRDegree

HR-RelatedDegree

Non-HRDegree

HR-RelatedDegree

Non-HRDegree

3 yearsin HR role

6 yearsin HR role

4 yearsin HR role

7 yearsin HR role

Currentlyin HR role

Or you are eligible to sit for the SHRM-SCP exam after one SHRM-CP re-certification cycle.

1 yearin HR role

4 yearsin HR role

2 yearsin HR role

5 yearsin HR role

3 yearsin HR role

1 yearin HR role

4 yearsin HR role


SHRM Student Forums

Benefits

?To understand technical and social relation with HR.

• Members at Student Forum can interact, communicate, share professional experience, and engage in mutually

beneficial learning activities.

• Valuable career-building opportunities.

• Networking opportunities with other students of similar interest and career goals.

• Gives you a much-needed edge in the global job market and the knowledge, experience and networking you need to

begin your career successfully.

• Leadership Development.

• Staying up to date on society activities.

• For details: http://www.shrm.org/communities/studentprograms

?Student conferences.

• Resume-writing workshops.

• Interviewing workshops.

• Referral for internship programs.

• Social events.

• Local business professionals invited to speak.

• Facilitation in company tours.


Advisory Council - SHRM Forum Pakistan

Akram DurraniCEO

DH Fertilizers

Ghalib NishtarPresident

Khushhali Bank Limited

Senator Rukhsana ZuberiMD

New Horizons Pakistan

Saad Amanullah KhanCEO

ALAMUT Consulting

Qazi Azmat IsaCEO Pakistan Poverty

Alleviation Fund

Khalid Siraj SubhaniCEO Engro Corporation

M. Mudassar Aqil

Microfinance Bank Ltd

CEO FINCA

Tara Uzra DawoodPresident

Dawood Global Foundation

Wahaj SirajCEO

Nayatel (Pvt.) Limited

Mohammad Zubair Minister of State / Chairman

Privatization Board

Asad Umar

National Assembly

Member

Zaffar A. Khan

Chairman International

Industries Limited

Shaukat Tareen

Advisor to Chairman Silkbank

Ex Finance Minister

Mr. Nadeem Hussain

Tameer Bank Ltd.

CEO

Parvez Ghias

Toyota Indus Motors

CEO


A SHRM Licensee

Pakistan

Fuad Azim Hashimi

Corporate Governance

CEO Pakistan Institute of

Executive Council - SHRM Forum Pakistan


A SHRM Licensee

Pakistan

Fatima Asad Said

Executive Director

AbacusConsulting

Leon Menezes

Senior Practitioner &

Professor-of-Practice IBA

Wajid Khan

Head HR

Khushhali Bank Limited

Arshad Akif

CEO

ASK Development

Jamil Bajwa

Head HR

Attock Refinery Limited

Dr Sitwat Husain GPHR

Habib Bank AG Zurich

Group Head HR

Syed Mazhar Hussain

CHRO

PTCL

Shafique Uqaili

Allied Bank Limited

Chief HR

Muhammad Umer

Country Head HR

Standard Chartered Bank

Haroon waheed

Group Head HR

Fatima Group

Tariq Naseem

EVP Group Head HR

Bank of Khyber

Zahid Mubarik GPHR, HRMPPresident SHRM Forum Pakistan

CEO HR Metrics

Working Group: Performance Management Standard


A SHRM Licensee

Pakistan

Dr. Sitwat Husain

Group Head HR

Habib Bank AG Zurich

Mr. Faraz Aziz

Head HR, Pak Suzuki

Motor Company Limited

Ms. Humera Ahmed

Head HR

Reon Energy Limited

Mr. M. Adeel Anwer

Timelenders

Consultant

Dr. Sadia Nadeem MCPID

Director MARC, FAST School

of Management, NUCES

Mr. Arshad Akif

ASK Development

CEO

Ch. Abdul Rehman

GM HR

US Denim Mills (Pvt) Ltd

Organizer

Sponsors

hello to thefuture

Main Sponsor

I Jang MediaGroup


A SHRM Licensee

Pakistan


ConvenerMedia Partner

LC

I

24 Ibne Sina Road, G 10/3, Islamabad.

Ph: 051-4939069

[email protected]

www.shrmforum.pk