HR Tech Europe: the future of business is social

Page 1 | Social Business Pioneers

Culture Shock: the future of business is social

@willmcinnes





Intro

By the champ User:Martinroell [CC-BY-SA-2.5 (www.creativecommons.org/licenses/by-sa/2.5)], via Wikimedia Commons

Page 6 | Social Business PioneersBy NASA. Photo taken by either Harrison Schmitt or Ron Evans (of the Apollo 17 crew), via Wikimedia Commons


Page 8 | Social Business Pioneers Mickey Smith ‘Dark side of the lense’ on Vimeo.

“The Internet isn’t really a technology. It’s a belief system, a philosophy about the effectiveness of decentralized, bottom-up innovation.”



Chapter 2. Democracy & Empowerment



$575k prizes 100 targets 80% successful 8 million ounces of gold mined Company value from $100 million to $9 billion






So what?

• We get our clients experimenting with crowdsourcing, internally and externally

• We encourage our clients to experiment with cross-functional empowered groups

• We experiment ourselves with democratic approaches to business


Chapter 3.Progressive People

Page 19 | Social Business PioneersAmerican Time Use Survey, U.S. Bureau of Labor Statisticshttp://www.nytimes.com/interactive/2009/07/31/business/20080801-metrics-graphic.html


1. I wish I'd had the courage to live a life true to myself, not the life others expected of me.

2. I wish I didn't work so hard.

3. I wish I'd had the courage to express my feelings.

4. I wish I had stayed in touch with my friends.

5. I wish that I had let myself be happier.

Top Five Regrets of the Dying by Bronnie Ware




So what?

• We encourage our clients to measure happiness

• And to talk about feelings using ‘check ins’ at the start of meetings

• It’s uncomfortable, but it’s the future.


Social business

Chapter 6.Change Velocity




• Amazon

• Netflix

• Square




So what?

• We all need to ensure that we understand behaviour change and include the mentality and the tools in any change initiative

• To really walk the talk, we have to consciously change ourselves and know what that takes


Chapter 7.Tech DNA


IT manager




“Breton wants a ‘zero email’ policy to be in place within 18 months, arguing that only 10 per cent of the 200 electronic messages his employees received per day on average turn out to be useful. Instead he wants them to use an instant messaging and Facebook-style interface”


Barclays“Look at Twitter or Facebook, their teams don’t work in a segregated way. You have cohesive teams, some more operational, some more technical, but they’re together and they make interesting trick shots by working that way.”


So what?

• We need Tech DNA everywhere – in all people and approaches, we must cultivate tech-ness

• IT has to rapidly move from controlling to enabling

• Culture eats Technology for breakfast – so we have to work on how people work as well as the tools that are available to them!


Our approach: the OODA loop

observe

orient

decide

Executepilot

Review & replan

Define purpose

Design pilot act

Make recommendations• Processes• Organisation design• Job roles and responsibilities

Understand internal conditions• Mission & objectives• Constraints• Digital set-up• Learnings to date• Power & influence• Attitudes & characteristics

Understand external conditions• Audiences• Competitors• Best practice• Emerging trends

• Branding considerations• Platform strategy• Capability (training)


Making it happen

Come and say hello today!Read the bookEngage our consultancyDo nothing!

@willmcinnes