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NGA Human Resources confidential. 1
HR Then & NowA Path to the Next Generation of HR tech
NGA Human Resources confidential. 2
NGA HR by the Numbers
7m+employees served by NGA HR
150+
Working with
7,500employees in 35 countries
1,000+HR system implementations
444m £FY2016 revenue | c. 675m USD
145
Providing HR &
Payroll services in
8HCM platforms
which NGA
can deliver HR
services on
25+1 out of 5of Fortune 500 companies
countries
languages
supported in
our HR service
centers
UK SMB<500 employees
3key market
segments
UK Large &
Mid-Market>500 employees
Enterprise>5,000 employees
HR BPO &
BPaaS
clients1969
In the business of
HR & payroll since
NGA Human Resources confidential. 3
“How can we know
where we are going
if we don't know
where we’ve come from…”
David McCullough
American historian
NGA Human Resources confidential. 4
Mainframe
NGA Human Resources confidential. 5
Personal Computing
NGA Human Resources confidential. 6
ERP : integrated HR business processes
NGA Human Resources confidential.
Copyright NGA Human Resources. All rights reserved.
ERP deep pockets vs Cloud startups
Workday
SuccessFactors
SalesForce
Oracle/Peoplesoft/Taleo
SAP
2007: Core HR
in the cloud
NGA Human Resources confidential.
History of HR profession & HR technology
8
... – 1980 1980 – 1995 1995 – 2010 Today Tomorrow
• Payroll
administration
• Payroll administration
• Workforce Admin.
• Timekeeping
• HR Reporting
• Payroll administration
• Workforce Admin.
• Timekeeping
• Recruiting
• Talent
• HR self-service
• Move of HR Reports
to Dashboards
• Payroll administration
• Workforce Admin.
• Timekeeping
• Recruiting
• Talent
• HR self-service
• HR Dashboards
• Predictive &
prescriptive analytics
• App driven approach
HR Management Business Partner Strategy Enabler’Personnel’
HR
tech
HR
org
HR
delivery
GBS, BPaaS & Apps
?Corporate/central
Finance driven Standalone function
HR in the business,
Shared services & BPO
Legacy &
Mainframe
Local applications
PC based
ERP OnPremise
Client/serverGlobal & Cloud based
NGA Human Resources confidential. 9
“Atomization” of HR processes and technology
Payroll
HR
CompPerformanc
e Mgmt
Engage-
mentLearning
HR Admin
Leave
ManagementBenefits Admin
Wellness/
Health
Recruit OnboardingEmployer
Branding
Payroll
Travel Management
Time
Absence Mgmt
Workforce Planning
Recruit
Talent Mgmt
Benefits
HR
Payroll
Time
... – 1980 1980 – 1995 1995 – 2017 Today & Tomorrow’Personnel’ HR Management Business Partner Strategy enabler
Legal & mainframe Local best-of-breed & PC-based ERP Onpremise / Client-server Global & Cloud-based platform
Corporate/centra As a separate line of business HR in the business GBS, BPaaS & Apps
& Shared services & BPO
Expense Management
Apps & integrations
NGA Human Resources confidential.
Your current HR systems landscape?
10
Core
NGA Human Resources confidential. All rights reserved.
ERP OnPremiseLocal PC based
applications
Business drivers for HR
11
Time
... – 1980 1980 – 1995 1995 – 2010 Today Tomorrow
Mainframe local PC solutions ERP Cloud HR-As-a-Service
What about the level of integration of HR systems?
What about the cost of HR Delivery?
What about the value and empowerment of HR?
Mainframe Cloud Solutions
How to solve this
conundrum?
NGA Human Resources confidential. All rights reserved. 12
Towards HR-as-a-Service, powered by a Digital Core
Automation
Transactions &
servicesIn-house
Outsourced
Integration
Apps & 3rd parties
Cloud-based
HR data
‘Digital Core’
NGA Human Resources confidential. All rights reserved.
Integrated solutions are real
13
NGA Human Resources confidential. All rights reserved.
HR-As-A-Service thinking
1. Assess your legacy
• Engineer for speed & agility
2. Adopt standards
• On a technology & process level
• For integration & interoperability
3. Enable automation & self-service
• Organize transactions at lowest cost
4. Flexible cost models
• By-the-drink pricing
• Scale up – scale down
5. Adopt As-a-Service mindset
• Software-as-a-Service: HR in the cloud
• Platform-as-a-Service: strong core – versatile apps
• Business Process-as-a-Service: outsource compliance risk
14
NGA Human Resources confidential. All rights reserved.
Thank youIvan Mostien
Pre-Sales Director Europe & Latam
Michael Custers
SVP Strategy & Marketing
15
