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OTTANTAVENTI TRAINING
Ignite the sales of Teleselling
Adriana Galganowww.ottantaventi.it
Copyright Ottantaventi srl 2011-2016
TELESELLING
is a COMPLEX activity!!!
Ah Mister Brown isn't in the
office again. When can I call
him back?
Copyright Ottantaventi srl 2011-2016
AMONG THE DIFFICULTIES
TIME IS RUNNING OUT
INVISIBILITY
ONLY VOICE
AND WORDS
EASE OF REJECTION
Copyright Ottantaventi srl 2011-2016
THE SALE TO THE FILTER
THE SALE TO THE DECISION
MAKER
I° PHASE
THE SALE TO THE DECISION
MAKER
II° PHASE
Copyright Ottantaventi srl 2011-2016
IT IS ESSENTIAL
to sell to the FILTER the idea that it is important
to CONNECT us with the DECISION MAKER.
Otherwise, we will never sell to some customers,
simply because they have never known that we
had looked for them.
Copyright Ottantaventi srl 2011-2016
OUR CALL IN FACT…
Well ... I do not know when
you can find Mister Brown ...
Try in a couple of weeks.
it is intercepted and shot down by killers filter!
Copyright Ottantaventi srl 2011-2016
is one of the key drivers of the growth of the
turnover of teleselling because it increases the
number of contacts!
KNOWING HOW TO SELL TO THE
KILLER FILTER
Copyright Ottantaventi srl 2011-2016
IN THE FIRST PHASE
it is essential to sell to the decision
makers the idea that is PROFITABLE
to dedicate some of their time to us
Copyright Ottantaventi srl 2011-2016
IS THIS OPENING USEFUL?
I call you to present our new offer
Definitely NOT!!! It is a standard opening that
does not create difference with the others that
the customer receives, and so it has a high
probability of rejection.
Copyright Ottantaventi srl 2011-2016
IN THE FIRST PHASE
TECHNIQUES are indispensable to identify and to
talk to the decision maker.
No opening, in fact, is useful to sell, if you
talk to the wrong contact!
Copyright Ottantaventi srl 2011-2016
Ah you're the storekeeper?
I asked to speak to the shipping
manager, I don't know why the
receptionist put me in connection
with you ...
Copyright Ottantaventi srl 2011-2016
you negotiate the SALE
of your products and services.
IN THE SECOND PHASE
Copyright Ottantaventi srl 2011-2016
LA THE SECOND PHASE
requires as basic prerequisite the knowledge, by
the telesellers of what they sells.
Calling without this knowledge is a real waste of
opportunity.
Copyright Ottantaventi srl 2011-2016
TELESELLING
It is therefore a CHALLENGING CLIMB that at
any time can be STOPPED by the CLICK
of the customer!
Copyright Ottantaventi srl 2011-2016
MAKING THE SALE TO THE FILTER
It is a matter of PACE and MEMORIZATION.
Copyright Ottantaventi srl 2011-2016
MAKING THE SALE IN
THE FIRST PHASE
is a matter of mastering TECHNICAL
communication and prospecting.
Copyright Ottantaventi srl 2011-2016
MAKING THE SALE IN THE
SECOND PHASE
è is a matter of mastery of selling
TECHNIQUES.
Copyright Ottantaventi srl 2011-2016
TRAINING? YES, WITH OTTANTAVENTI!
Training
Composition:
Ignite the Sales
of Teleselling
Copyright Ottantaventi srl 2011-2016
OTTANTAVENTI offers you
color to compose your own
training just in relation to
your telesales model
CONTACT US FOR MORE INFORMATION
MY EMAIL IS [email protected]
TRAINING FOR SELLING MORE