24
OTTANTAVENTI TRAINING Ignite the sales of Teleselling Adriana Galgano www.ottantaventi.it [email protected]

Ignite the Sales of Teleselling

Embed Size (px)

Citation preview

OTTANTAVENTI TRAINING

Ignite the sales of Teleselling

Adriana Galganowww.ottantaventi.it

[email protected]

Copyright Ottantaventi srl 2011-2016

TELESELLING

is a COMPLEX activity!!!

Ah Mister Brown isn't in the

office again. When can I call

him back?

Copyright Ottantaventi srl 2011-2016

AMONG THE DIFFICULTIES

TIME IS RUNNING OUT

INVISIBILITY

ONLY VOICE

AND WORDS

EASE OF REJECTION

Copyright Ottantaventi srl 2011-2016

YOU ALSO NEED

different selling

ACTIONS

Copyright Ottantaventi srl 2011-2016

THE SALE TO THE FILTER

THE SALE TO THE DECISION

MAKER

I° PHASE

THE SALE TO THE DECISION

MAKER

II° PHASE

Copyright Ottantaventi srl 2011-2016

THE SALE TO

THE FILTER

Copyright Ottantaventi srl 2011-2016

IT IS ESSENTIAL

to sell to the FILTER the idea that it is important

to CONNECT us with the DECISION MAKER.

Otherwise, we will never sell to some customers,

simply because they have never known that we

had looked for them.

Copyright Ottantaventi srl 2011-2016

OUR CALL IN FACT…

Well ... I do not know when

you can find Mister Brown ...

Try in a couple of weeks.

it is intercepted and shot down by killers filter!

Copyright Ottantaventi srl 2011-2016

is one of the key drivers of the growth of the

turnover of teleselling because it increases the

number of contacts!

KNOWING HOW TO SELL TO THE

KILLER FILTER

Copyright Ottantaventi srl 2011-2016

THE SALE TO THE

DECISION MAKER

I° PHASE

Copyright Ottantaventi srl 2011-2016

IN THE FIRST PHASE

it is essential to sell to the decision

makers the idea that is PROFITABLE

to dedicate some of their time to us

Copyright Ottantaventi srl 2011-2016

IS THIS OPENING USEFUL?

I call you to present our new offer

Definitely NOT!!! It is a standard opening that

does not create difference with the others that

the customer receives, and so it has a high

probability of rejection.

Copyright Ottantaventi srl 2011-2016

IN THE FIRST PHASE

TECHNIQUES are indispensable to identify and to

talk to the decision maker.

No opening, in fact, is useful to sell, if you

talk to the wrong contact!

Copyright Ottantaventi srl 2011-2016

Ah you're the storekeeper?

I asked to speak to the shipping

manager, I don't know why the

receptionist put me in connection

with you ...

Copyright Ottantaventi srl 2011-2016

THE SALE TO THE

DECISION MAKER

II° PHASE

Copyright Ottantaventi srl 2011-2016

you negotiate the SALE

of your products and services.

IN THE SECOND PHASE

Copyright Ottantaventi srl 2011-2016

LA THE SECOND PHASE

requires as basic prerequisite the knowledge, by

the telesellers of what they sells.

Calling without this knowledge is a real waste of

opportunity.

Copyright Ottantaventi srl 2011-2016

TELESELLING

It is therefore a CHALLENGING CLIMB that at

any time can be STOPPED by the CLICK

of the customer!

Copyright Ottantaventi srl 2011-2016

MAKING THE SALE TO THE FILTER

It is a matter of PACE and MEMORIZATION.

Copyright Ottantaventi srl 2011-2016

MAKING THE SALE IN

THE FIRST PHASE

is a matter of mastering TECHNICAL

communication and prospecting.

Copyright Ottantaventi srl 2011-2016

MAKING THE SALE IN THE

SECOND PHASE

è is a matter of mastery of selling

TECHNIQUES.

Copyright Ottantaventi srl 2011-2016

WITH TRAINING

you maximize the value of teleselling

Copyright Ottantaventi srl 2011-2016

TRAINING? YES, WITH OTTANTAVENTI!

Training

Composition:

Ignite the Sales

of Teleselling

Copyright Ottantaventi srl 2011-2016

OTTANTAVENTI offers you

color to compose your own

training just in relation to

your telesales model

CONTACT US FOR MORE INFORMATION

MY EMAIL IS [email protected]

TRAINING FOR SELLING MORE