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Property management system interfaces
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The Professor
Prof. Tito Antonio A. Ofilada, Jr.
Education: MBA (Ongoing)
Ateneo de Manila University Graduate School of Business
BS Tourism (2006) University of the Philippines- Diliman
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The Professor
Prof. Tito Antonio A. Ofilada, Jr.
Work Experience: Delta Airlines 2008-2010
Passenger Sales Agent
Customer Service Intern (Summer 2005) Philippine Airlines
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The Professor
Prof. Tito Antonio A. Ofilada, Jr.
Consultation Hours: Tuesdays, 8-9am
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School Mission:
- to be a recognized and respected educational institution
- adhere to the highest international standards
- respond to the market needs - by producing globally competitive and highly professional individuals.
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Core Values:
- Perfection- Innovation- Integrity- Concern- Prudence- Unity
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Seal of Treston International College
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School of Hospitality Management
Aims to develop tomorrow’s hospitality and tourism leaders both in the national and global setting.
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School of Hospitality Graduates are:
Service-oriented
Passionate
excellent communicators
Ethical
Well-rounded
Creative
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Class Rules maximum of 3 cuts or absences per subject.
Should you incur absences more than the allowed maximum number, you will be automatically dropped from the subject and will be given an “FA” or Failure due to Absences in your scholastic report.
Wear the prescribed college uniform when inside the classroom and school premises
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Class Rules Electronic gadgets such as but not limited to
mobile phones, laptops and i-pads are not allowed inside the classroom and will be confiscated by the instructor if seen being used by students while class is ongoing. Confiscated gadgets may be claimed at the Guidance & Student Affairs Office upon submission of Letter of Explanation from the student’s parent or guardian.
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Course Description This course aims to equip the students
with skills and knowledge on how to plan, package and price international or domestic tourism products based on client requirements and number of participants in a particular tour program.
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Course ObjectivesBy the end of the course, the student should be
able to:
COGNITIVE:1. To describe the different elements that
comprise what are needed in to create tour packages.
2. Identify the functions and duties of Tour Operators against the duties and functions of Travel Agents.
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Course ObjectivesAFFECTIVE:
1. To answer questions on how to Price domestic and international travel itineraries based on the number of passengers, inclusions and highlights offered in a particular tour package.
2. To prepare a marketing proposal for a designed tour package created based on the requirements of the clients.
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Course Objectives PSYCHO-MOTOR:
1. Plan and design domestic and international travel itineraries.
2. Create and develop domestic and international travel packages composed of: accommodations, transportation, meals, guide services, attractions and other tour highlights in a certain area.
3. Design a tour package (domestic or international) using the concepts and ideas learned in this course and present the tour product.
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interface
Involves connectivity among hardware, software and user.
HARDWARE- CPU
SOFTWARE
Application Software-under the user’s control. Example word processing, electronic spreadsheets
System software-industry specific software such as property management system, catering systems, club management systems
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CPU
Word processing
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Central Reservation System
Point-of Sale Systems
Call Accounting System
Electronic Locking Systems
Energy Management Systems
High-speed internet access
HOTEL PROPERTY MANAGEMENT SYSTEMS
Self-service Devices
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Terminologies
E-commerce: buying and selling of goods and services through the use of the internet or another electronic medium.
Examples:
-electronic brochure
-online scheduling and booking
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Cont...
Social networking
A virtual community of people with similar interests. Individuals can join the community by creating a personal profile and establish contact directory of “friends” who have also created profiles within the community.
Other features: personal messaging, commenting, photo-sharing, video sharing and blogging.
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Trends in Tourism and Hospitality
Online booking
Mobile booking
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Internet Marketing
Allows users to critique businesses via third-party websites.
Through Blogs, forums and communities
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MANAGING INFORMATION SYSTEMS
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Terminologies
MIS-Designed to provide managers with the information technology to plan, organize, staff, direct, and control operations.
Information technology-technology that establishes a communication process in which data are transferred from related systems; proceed according to pre-established decision-making rules, financial models, or other analytical methods; and stored in information formats tailored to the needs of individual managers.
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Cont…
Property systems manager-participates in the evaluation, selection, and installation of system hardware and is trained in the operation of software applications used throughout the property; provides on-premises systems support and when necessary, functions as a network administrator and/or applications software
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System Selection: “NEVERS of technology”
Never purchase before software.
Never make a purchase decision based solely on cost.
Never lose control of the purchasing process.
Never rely on enhancement promises.
Never be the first time user.
Never be the last time user.
Never allow technology to dictate operations.
Never allow a vendor to rewrite the business’ technology requirements.
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