(Professional Business Analyst Training

organisation)

KPIs For

Business Analysis

KPI:

KPI is an approach to keep track of the goals to manage through defining and measuring progress. Key performance indicators’ view is long-term in nature, which provides project success and defines l in efficiencies and possible failures in a very simpler manner.

Key Performance Indicators are measurable, observable, and assess from time to time to help the measurement of the performance of any project, in simple terms provides critical success areas, like cost factor, schedules, budgetary issues, quality, and many more. KPIs demonstrate the progress successful accomplishment of project goals and objectives,

Business Analyst’s role in working with

stakeholders to capture a grasping of the

problem or opportunity then identifies and

defines requirements for a solution that solves

the pain areas and delivers value-addition to any

business. Business Analysts’ can be

· % of Time Reduction Cycle – Minimization of cycle time which occurs after the system being implemented and expressed in terms of percentage.

· % of projects completed on Time – Projects which completed / executed on in the specified and planned time frame based according to planned and identified baseline.

Traditional BA (Waterfall) Agile BA

Requirements are documented in Use Cases,Business Requirements, Functional requirements, UI Specifications, Business Rules.

Requirements are documented in Epics, User Stories and optionally Business (or Essential) Use cases.

   

Focuses on completeness of requirement and spends time in ensuring the requirement is unambiguous and has all the details.

Focuses on understanding the problem and being the domain expert so that s/he can answer questions from the development team swiftly and decisively.

Focuses on getting a ‘sign off’ on the requirements.

Focuses on ensuring the requirements meet the currentbusiness needs, even if it requires updating them.

Often there is a wall between the BA/Business and the Development team.

Agile BA (Often called as Product Owner) is part of the team.

Tends to dictate solutions.Has to remain in the problem domain, leaving the development team ‘space’ to explore different solutions.

Long turnaround. Quick turnaround.

Focus on what the requirements document said. In other words, output (Artifact) is a well written thorough requirements document.

Focus on the functionality of the developed software. In other words, output (Artifact) is the software that meets thebusiness needs.

   

% of projects with missed milestones – Milestones that missed the project timelines measured and assessed in terms of %.

· % of Cancelled projects – The projects which are started and cancelled in between for want of various reasons.

• % of Challenged Projects – Projects generally

be challenged with multiple reason at the

beginning, or in the middle and at the

completion stage. The projects which can be

called as challenged projects need to meet the

following criteria :

• Projects which exceeded budget by 15%.

• Projects which delivered more than 60 days of the

schedule.

• Major scope of the project is not delivered.